add: zendesk ticketing integration

integrations/ticketing/zendesk/.eslintignore

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+/**/*.js
+
+zendesk/

integrations/ticketing/zendesk/.eslintrc

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+{
+  "extends": ["plugin:@typescript-eslint/recommended", "prettier", "plugin:prettier/recommended"],
+  "plugins": ["@typescript-eslint", "prettier", "unused-imports", "notice", "import"],
+  "parserOptions": {
+    "ecmaVersion": 2020,
+    "sourceType": "module",
+    "ecmaFeatures": {
+      "jsx": true
+    }
+  },
+  "rules": {
+    "curly": "warn",
+    "dot-location": "warn",
+    "eqeqeq": "error",
+    "prettier/prettier": "warn",
+    "unused-imports/no-unused-imports": "warn",
+    "no-else-return": "warn",
+    "no-lonely-if": "warn",
+    "no-inner-declarations": "off",
+    "no-unused-vars": "off",
+    "no-useless-computed-key": "warn",
+    "no-useless-return": "warn",
+    "no-var": "warn",
+    "object-shorthand": ["warn", "always"],
+    "prefer-arrow-callback": "warn",
+    "prefer-const": "warn",
+    "prefer-destructuring": ["warn", { "AssignmentExpression": { "array": true } }],
+    "prefer-object-spread": "warn",
+    "prefer-template": "warn",
+    "spaced-comment": ["warn", "always", { "markers": ["/"] }],
+    "yoda": "warn",
+    "import/order": [
+      "warn",
+      {
+        "newlines-between": "always",
+        "groups": ["type", "builtin", "external", "internal", ["parent", "sibling"], "index"],
+        "pathGroupsExcludedImportTypes": ["builtin"],
+        "pathGroups": [
+          {
+            "pattern": "models{/**,}",
+            "group": "internal"
+          },
+          {
+            "pattern": "+(types){/**,}",
+            "group": "internal",
+            "position": "after"
+          }
+        ],
+        "alphabetize": {
+          "order": "asc" /* sort in ascending order. Options: ['ignore', 'asc', 'desc'] */,
+          "caseInsensitive": true /* ignore case. Options: [true, false] */
+        }
+      }
+    ],
+    "@typescript-eslint/array-type": ["warn", { "default": "array-simple" }],
+    "@typescript-eslint/ban-ts-comment": [
+      "warn",
+      {
+        "ts-expect-error": "allow-with-description"
+      }
+    ],
+    "@typescript-eslint/ban-types": "warn",
+    "@typescript-eslint/consistent-indexed-object-style": ["warn", "record"],
+    "@typescript-eslint/consistent-type-definitions": ["warn", "interface"],
+    "@typescript-eslint/no-unused-vars": "warn",
+    "notice/notice": [
+      "error",
+      {
+        "mustMatch": "Copyright \\(c\\) [0-9]{0,4}, Poozle, all rights reserved.",
+        "template": "/** Copyright (c) <%= YEAR %>, Poozle, all rights reserved. **/\n\n"
+      }
+    ]
+  },
+  "parser": "@typescript-eslint/parser",
+  "overrides": [
+    {
+      "files": ["scripts/**/*"],
+      "rules": {
+        "@typescript-eslint/no-var-requires": "off"
+      }
+    }
+  ]
+}

integrations/ticketing/zendesk/.gitignore

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+# Logs
+logs
+*.log
+npm-debug.log*
+yarn-debug.log*
+yarn-error.log*
+lerna-debug.log*
+
+
+# Output of 'npm pack'
+*.tgz
+
+# Yarn Integrity file
+.yarn-integrity
+
+# dotenv environment variables file
+.env
+.env.test
+
+# Stores VSCode versions used for testing VSCode extensions
+.vscode-test
+
+# yarn v2
+
+.yarn/cache
+.yarn/unplugged
+.yarn/build-state.yml
+.pnp.*
+
+zendesk/
+
+node_modules/

integrations/ticketing/zendesk/.prettierrc

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+{
+  "arrowParens": "always",
+  "tabWidth": 2,
+  "useTabs": false,
+  "semi": true,
+  "bracketSpacing": true,
+  "jsxBracketSameLine": false,
+  "requirePragma": false,
+  "proseWrap": "preserve",
+  "singleQuote": true,
+  "formatOnSave": true,
+  "trailingComma": "all",
+  "printWidth": 100,
+  "overrides": [
+    {
+      "files": ".prettierrc",
+      "options": {
+        "parser": "json"
+      }
+    }
+  ]
+}

integrations/ticketing/zendesk/README.md

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+# Zendesk Readme
+
+This is the repository for the Zendesk integration, written in Typescript.
+
+### Prerequisites
+
+**To iterate on this connector, make sure to complete this prerequisites section.**
+
+#### Install dependencies
+
+From this integration directory, run the following command:
+
+```js
+yarn;
+```
+
+This will install all the necessary dependencies for the integration.
+
+### Locally running the connector
+
+As we are still making the integration creation process better this is still a series of steps to test things out. We want to create a test suite to test certain key flows automatically.
+
+1. Run `yarn build` command to build the integration which will create a file `zendesk/index.js` which is the compiled
+   version of the complete integration
+
+2. We already have a test file `public/test.js` where you can write multiple testcases to test the functionality of the integration.
+
+Examples:
+
+```
+main('SPEC', {})
+
+main('CHECK', {
+  config: {
+    // Pass credentials according to configuration
+  }
+})
+```
+
+In case you need help reach us out in Slack.
+
+### Publishing a new version integration
+
+You can create a PR in our repo and we will take care of the rest.

integrations/ticketing/zendesk/package.json

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+{
+  "name": "@poozle/zendesk",
+  "version": "0.1.0",
+  "description": "zendesk extension for Poozle",
+  "exports": {
+    ".": {
+      "types": "./zendesk",
+      "require": "./zendesk/index.js"
+    }
+  },
+  "package": "./zendesk/index.js",
+  "types": "./zendesk",
+  "files": [
+    "zendesk"
+  ],
+  "scripts": {
+    "build": "rimraf zendesk && npm run build:js",
+    "build:js": "rollup -c",
+    "lint": "eslint --ext js,ts,tsx src",
+    "prettier": "prettier --config .prettierrc --write ."
+  },
+  "devDependencies": {
+    "@babel/core": "^7.18.2",
+    "@babel/preset-env": "^7.18.2",
+    "@babel/preset-typescript": "^7.17.12",
+    "@rollup/plugin-babel": "6.0.2",
+    "@rollup/plugin-commonjs": "^23.0.2",
+    "@rollup/plugin-json": "^5.0.1",
+    "@rollup/plugin-node-resolve": "^15.0.1",
+    "@rollup/plugin-replace": "^5.0.1",
+    "@typescript-eslint/eslint-plugin": "5.48.2",
+    "@typescript-eslint/parser": "5.48.2",
+    "eslint": "^8.24.0",
+    "eslint-config-prettier": "8.5.0",
+    "eslint-plugin-import": "^2.26.0",
+    "eslint-plugin-notice": "^0.9.10",
+    "eslint-plugin-prettier": "4.2.1",
+    "eslint-plugin-unused-imports": "^2.0.0",
+    "prettier": "^2.6.2",
+    "rimraf": "^3.0.2",
+    "rollup": "^3.2.3",
+    "rollup-plugin-terser": "^7.0.2",
+    "rollup-plugin-typescript2": "^0.34.0",
+    "typescript": "^4.7.2"
+  },
+  "publishConfig": {
+    "access": "public"
+  },
+  "dependencies": {
+    "@poozle/engine-idk": "^0.1.44",
+    "axios": "^1.4.0"
+  },
+  "browserslist": {
+    "production": [
+      ">0.2%",
+      "not dead",
+      "not op_mini all"
+    ],
+    "development": [
+      "last 1 chrome version",
+      "last 1 firefox version",
+      "last 1 safari version"
+    ]
+  }
+}

integrations/ticketing/zendesk/public/test.js

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+/** Copyright (c) 2023, Poozle, all rights reserved. **/
+
+const { main } = require("../zendesk/index");
+
+async function run() {
+  const response = await main("SPEC", {});
+
+  console.log(response);
+
+  // const response = await main('RUN', {
+  // config: {
+  //
+  // },
+  // path: '/collections',
+  // method: 'GET',
+  // params: {
+  //   queryParams: {},
+  // },
+  // });
+
+  // console.log(response);
+}
+
+run();

integrations/ticketing/zendesk/rollup.config.mjs

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+/** Copyright (c) 2022, Poozle, all rights reserved. **/
+
+import { babel } from '@rollup/plugin-babel';
+import commonjs from '@rollup/plugin-commonjs';
+import json from '@rollup/plugin-json';
+import resolve from '@rollup/plugin-node-resolve';
+import { terser } from 'rollup-plugin-terser';
+import typescript from 'rollup-plugin-typescript2';
+
+import pkg from './package.json' assert { type: 'json' };
+
+const extensions = ['.js', '.jsx', '.ts', '.tsx'];
+
+const plugins = [
+  json(),
+  resolve({ extensions }),
+  commonjs({
+    include: /\/node_modules\//,
+  }),
+  typescript(),
+  babel({
+    extensions,
+    presets: [],
+  }),
+  terser(),
+];
+
+export default [
+  {
+    input: 'src/index.ts',
+    external: [],
+    output: [
+      {
+        file: pkg.package,
+        sourcemap: true,
+        format: 'cjs',
+        exports: 'named',
+        preserveModules: false,
+      },
+    ],
+    plugins,
+  },
+];

integrations/ticketing/zendesk/src/common.ts

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+/** Copyright (c) 2023, Poozle, all rights reserved. **/
+
+import { Config } from '@poozle/engine-idk';
+
+export const BASE_URL = 'GIVE_BASE_URL';
+
+export interface Meta {
+  previous: string;
+  next: string;
+  current: string;
+}
+
+export function getMetaParams(data: any, current_page: string): Meta {
+  return {
+    previous: '',
+    current: current_page,
+    next: data.end_time.toString() ?? '',
+  };
+}
+
+export function convertEpoc(epochTime: string) {
+  const date = new Date(Number(epochTime));
+  return date.toISOString();
+}
+
+export function convertDatetime(datetime: string) {
+  const date = new Date(datetime);
+  return date.getTime() / 1000;
+}
+
+export function getBaseUrl(config: Config): string {
+  return `https://${config.zendesk_domain}/api/v2`;
+}
+
+function getPage(pageUrl: string, param: string) {
+  const url = new URL(pageUrl);
+  const params = new URLSearchParams(url.search);
+  return params.get(param) ?? '';
+}
+
+export function getPageMeta(data: any, current_page: string): Meta {
+  return {
+    previous: data.previous_page ? getPage(data.previous_page, 'page') : '',
+    current: current_page,
+    next: data.previous_page ? getPage(data.next_page, 'page') : '',
+  };
+}
+
+export function getCommentMeta(data: any, current_page: string): Meta {
+  return {
+    previous: data.previous_page ? getPage(data.previous_page, 'page') : '',
+    current: current_page,
+    next: data.previous_page ? getPage(data.next_page, 'page') : '',
+  };
+}