After the recent gnome-shell updates, pop-upgrade stopped working.

[oguzkarayemis]

Distribution (run cat /etc/os-release):

NAME="Pop!_OS"
VERSION="22.04 LTS"
ID=pop
ID_LIKE="ubuntu debian"
PRETTY_NAME="Pop!_OS 22.04 LTS"
VERSION_ID="22.04"
HOME_URL="https://pop.system76.com"
SUPPORT_URL="https://support.system76.com"
BUG_REPORT_URL="https://github.com/pop-os/pop/issues"
PRIVACY_POLICY_URL="https://system76.com/privacy"
VERSION_CODENAME=jammy
UBUNTU_CODENAME=jammy
LOGO=distributor-logo-pop-os

Related Application and/or Package Version (run apt policy $PACKAGE NAME):

pop-upgrade:
  Kurulu: 1.0.0~1657305150~22.04~036e99b
  Aday:   1.0.0~1657305150~22.04~036e99b
  Sürüm çizelgesi:
 *** 1.0.0~1657305150~22.04~036e99b 1001
       1001 http://apt.pop-os.org/release jammy/main amd64 Packages
        100 /var/lib/dpkg/status

gnome-shell:
  Kurulu: 42.3.1-2ubuntu1pop1~1658449891~22.04~54aa3f1
  Aday:   42.3.1-2ubuntu1pop1~1658449891~22.04~54aa3f1
  Sürüm çizelgesi:
 *** 42.3.1-2ubuntu1pop1~1658449891~22.04~54aa3f1 1001
       1001 http://apt.pop-os.org/release jammy/main amd64 Packages
        100 /var/lib/dpkg/status
     42.2-0ubuntu0.2 500
        500 http://apt.pop-os.org/ubuntu jammy-updates/main amd64 Packages
     42.0-2ubuntu1 500
        500 http://apt.pop-os.org/ubuntu jammy/main amd64 Packages

Issue/Bug Description:

Pop-upgrade doesn't seem working after gnome-shell updates. In settings app, I get only an error message. I'm mainly concerned about updating the recovery partition.

Some logs and a picture:

journalctl -b0 | grep pop-upgrade
Ağu 02 20:48:05 pop-os systemd[1148]: pop-upgrade-notify.service: Control process exited, code=killed, status=15/TERM
Ağu 02 20:48:05 pop-os systemd[1148]: pop-upgrade-notify.service: Failed with result 'signal'.
Ağu 02 20:48:15 pop-os dbus-broker-launch[884]: Activation request for 'com.system76.PopUpgrade' failed: The systemd unit 'pop-upgrade.service' is masked.
Ağu 02 20:48:40 pop-os pop-upgrade[6150]: checking if pop-upgrade requires an update
Ağu 02 20:48:40 pop-os systemd[2277]: pop-upgrade-notify.service: Main process exited, code=exited, status=1/FAILURE
Ağu 02 20:48:40 pop-os systemd[2277]: pop-upgrade-notify.service: Failed with result 'exit-code'.

pop-upgrade release update
checking if pop-upgrade requires an update

Steps to reproduce (if you know):

1. Open settings app
2. Enter into OS Upgrade & Recovery section
3. There is an error message saying "Failed to check for recovery updates".

Expected behavior:
There shouldn't be any error.

Other Notes:

Additionally after same gnome-shell updates, I'm experiencing system slow downs at the first 5-10 minutes after login into the desktop. I don't know this two issues are related though. If you want, I will add more detailed logs. Thanks.

[leviport]

I don't think that recovery thing is related to gnome-shell. They're pretty separate entities. Can you share the output from pop-upgrade recovery check?

[oguzkarayemis]

Here it is:

pop-upgrade recovery check
checking if pop-upgrade requires an update

[leviport]

Huh, there should be more after that. Does it just hang forever?

[oguzkarayemis]

No, no hangs, it just returns this and then exists.

[leviport]

Interesting, I think the problem might be with pop-upgrade then. I'll transfer it to that repo.

[oguzkarayemis]

Additional note about other notes: I said,

Additionally after same gnome-shell updates, I'm experiencing system slow downs at the first 5-10 minutes after login into the desktop. I don't know this two issues are related though. If you want, I will add more detailed logs. Thanks.

Today I figured out this is not related to the gnome-shell, or other updates. It's the hidpi-deamon that I had activated after or just before the updates. I disabled that, and everything is just fine now.

[oguzkarayemis]

Issue persists. Is there any progress on your side?

[leviport]

I'm still unable to reproduce the behavior you're seeing. My recovery partition is upgrading as expected.

[oguzkarayemis]

Oh, that's not nice. What would you suggest me to look at or try?

[oguzkarayemis]

Ok I have some news. I could upgrade my recovery partition by starting pop-upgrade manually.

1. I became root in a terminal.
2. In this terminal window, I started pop-upgrade as a daemon with this command: /usr/bin/pop-upgrade daemon
3. After the daemon started, I opened a new terminal and updated the recovery partition with this command: pop-upgrade recovery upgrade from-release

I'm quite happy to upgrade my recovery partition. But what I don't understand is why I cannot use the usual way.

[oguzkarayemis]

I did it! systemctl unmask pop-upgrade.service did the trick! But I don't have any slightest idea why the service masked at first...

[leviport]

Interesting, it is definitely strange that it got masked. Glad you found the problem though.

[oguzkarayemis]

Yes, it is quite strange. Thanks for your help though, I'm closing this issue.

[HarlemSquirrel]

FYI just noticed this on my Lemur Pro and searching through my logs it looks like it got masked at least a few weeks ago.

╰─➤  journalctl  -g "The systemd unit 'pop-upgrade.service' is masked" 
-- Boot e5d91ae3526447c7ad2ac3cca7582683 --
Mar 27 08:57:36 orcrist dbus-broker-launch[1143]: Activation request for 'com.system76.PopUpgrade' failed: The systemd unit 'pop-upgrade.service' is masked.
-- Boot 5ffc74ec5c5c4eb999aab89f3245af3d --
Apr 03 09:22:54 orcrist dbus-broker-launch[1141]: Activation request for 'com.system76.PopUpgrade' failed: The systemd unit 'pop-upgrade.service' is masked.
-- Boot f7f050e448f24d8a801d8c3686be0512 --
Apr 17 08:28:04 orcrist dbus-broker-launch[1589]: Activation request for 'com.system76.PopUpgrade' failed: The systemd unit 'pop-upgrade.service' is masked.
-- Boot f2b162c111b64d84a0d81edb89c79848 --
Apr 20 15:10:42 orcrist dbus-broker-launch[1141]: Activation request for 'com.system76.PopUpgrade' failed: The systemd unit 'pop-upgrade.service' is masked.