Unable to run Postal

[calybre]

Hi everyone!

Just for the record I'm not well versed in deploying applications but I can follow instructions.

I've tried to install Postal a couple of times now without any success(!sic). Usually ends in Connection timeout when trying to access my-domain.com to login to Postal.

My last approach ended as usual with en error "Web server is down" on cloudflare (I manage there DNS records).

I bought a VPS to run test installations (specs lower than recommened - might this be the issue?)

Ubuntu 22. I follow everything as in the installation guide. Docker, git, MariaDB.

Everything goes smooth until I run "postal initialize" - I don't see the tables being created - it says that the database already exists (it's a VPS i had to rebuild it due to failed installations earlier). What is more I see this warning:

WARN[0000] /opt/postal/install/docker-compose.yml: version is obsolete - could this be causing something?

I created the user and tried to log in anyways but I just see the error mentioned in the beginning.

I decided to follow some other instructions I've found on the web. This time running on Ubuntu 20 - there I could see the tables being created but I was unable to login anyways (might've been something with the DNS).

Since this approach I'm just trying to change some minor things. I don't even know how to do this anymore.

Anything I might be missing?

Help will be much appreciated.

[willpower232]

The version is obsolete message is a feature of newer docker compose so probably not the problem.

What is the output of postal status?

[calybre]

all up

[willpower232]

What happens when you try to log in? Do you get an error message you can share with a screenshot?

[calybre]

I am unable to access Postal.
Can't reach the server - I have the DNS setup with cloudflare - the error message when reaching postal.my_domain.com - "Web server is down".

When I had it without cloudflare it would just say "Can't reach the website" -ERR_CONNECTION_TIMED_OUT

Is there a way to access Postal using "server_ip : port" ? When I try this I see "Access denied"

Anything I should check in the config file?

[willpower232]

you can try postal status but it sounds like something else. Are you definitely running caddy or something else to access the web UI? do you have any firewall in the way of port 80?

[kayastha1988]

I got this while accessing to my admin dashboard of postal smtp. On checking log file, got something like this. My login access was correct. Any solution for this issue?

Apr 26 12:14:49 mail sshd[36694]: Failed password for root from 170.64.151.112 port 35878 ssh2
Apr 26 12:14:50 mail sshd[36694]: Connection closed by authenticating user root 170.64.151.112 port 35878 [preauth]
Apr 26 12:14:54 mail sshd[36787]: Invalid user weblogic from 170.64.151.112 port 53768
Apr 26 12:14:55 mail sshd[36787]: pam_unix(sshd:auth): check pass; user unknown
Apr 26 12:14:55 mail sshd[36787]: pam_unix(sshd:auth): authentication failure; logname= uid=0 euid=0 tty=ssh ruser= rhost=170.64.151.112
Apr 26 12:14:56 mail sshd[36808]: Connection reset by 180.101.88.219 port 47732 [preauth]

[willpower232]

Those log entries are likely people trying to SSH into your server as is expected when your SSH port is public.

You will need to do postal logs web to see the stack trace.