Postman wont open - error: "Could not find default workspace"

[blowsie]

Describe the bug
Post man wont load, shows spinner

To Reproduce
Steps to reproduce the behavior:

1. Uninstall Postman
2. Delete Postman folder in user/AppData/Local
3. Install Postman-win64-6.1.4-Setup
4. Open Shurctut generated by installer found on desktop

Expected behavior
App to open

Screenshots

App information (please complete the following information):

• App Type Native App
• Postman Version [Postman-win64-6.1.4]
• OS: [Win10]

Additional context
Errors found in the debugging console;

vendor-shared.js:85036 Error booting session Error: Could not find default workspace while booting session
    at Object.then.then.defaultWorkspace (requester.js:12671)
    at <anonymous>

vendor-shared.js:85036 TypeError: Cannot read property 'getShortcuts' of undefined
    at Requester.render (/C:/Users/xyz/AppData/Local/Postman/app-6.1.4/resources/app.asar/js/RequesterInit.js:3502)
    at h (vendor-ui.js:7536)
    at beginWork (vendor-ui.js:7539)
    at d (vendor-ui.js:7567)
    at f (vendor-ui.js:7567)
    at g (vendor-ui.js:7568)
    at m (vendor-ui.js:7575)
    at w (vendor-ui.js:7574)
    at z (vendor-ui.js:7573)
    at u (vendor-ui.js:7571)
    at Object.enqueueSetState (vendor-ui.js:7514)
    at LoadableComponent.webpackJsonp.734.A.setState (vendor-ui.js:7389)
    at update (requester.js:15915)
    at requester.js:15925
    at <anonymous>

vendor-shared.js:85036 WorkspaceSession not found in DB

[Goufalite]

Look if the shortcut on the desktop points to the 6.1.4 version. But even launching the real exe (C:\Users\XXX\AppData\Local\Postman\app-6.1.4) the getShortcuts problem is still here

[steelerc]

I am seeing the same issue. I have downloaded the latest Canary, and it seems to work, whereas the 6.1.4 version does not. There are two problems I'm seeing with the Canary though: 1) it doesnt seem to recognize the POSTMAN_DISABLE_GPU = true environment variable; and 2) it doesnt seem to see my history or collections from the real current postman.

[steelerc]

Ignore #2 above I copied a bunch of directories from my PostMan into my Canary directory and have what is needed!

[SamvelRaja]

@blowsie @Goufalite Could you open the app via cmd C:\users\[USER]\AppData\Postman\app-6.1.4\Postman.exe Which gives more logs on whats going wrong behind the scene.

Also.
@steelerc We won't recommend moving the files into app data will work. If you are already a logged in user then your data would be available in our servers which you can log in back and get it.

I also recommend you to open the app via cmd to view the problem going on behind the scene.

[Goufalite]

Very interesting !! Here's the console output for 6.1.4

App events bus { name: 'booted', namespace: 'shared' }
App events bus { data:
   { adapterMethodName: 'find',
     cause:
      { adapterMethodName: 'find',
        modelIdentity: 'workspacesession',
        name: 'AdapterError',
        raw: [Object] },
     isOperational: true,
     modelIdentity: 'workspacesession',
     raw:
      { _e: {},
        inner: [Object],
        message: 'VersionError The requested version (10) is less than the exist
ing version (30).',
        name: 'OpenFailedError' } },
  name: 'booted',
  namespace: 'requester' }

FYI, I installed the canary version since it fixes the problem

[SamvelRaja]

@Goufalite Have you opened the 6.2.1 and went back to 6.1.4? We pushed 6.2.1 to part of the users.
And going back from the version is not possible. Since we made a change in the underlying indexeddb version.

[Goufalite]

Here's the cinematic :

• I opened 6.1.3 => worked and update available shown
• Postman done some things and showed the workspace
• I closed Postman
• I opened 6.1.4 => stuck on loading screen
  At this point I didn't want to clear data because I thought it would loose my work, but I didn't knew it was automatically synced
• I downloaded and lauched canary => worked

I succeeded in retrieving my data using my account when I switched to canary.

[blowsie]

@SamvelRaja as requested

C:\Users\xxx\AppData\Local\Postman\app-6.1.4>
ORM initialization successful
App events bus { name: 'booted', namespace: 'shared' }
App events bus { data: {}, name: 'booted', namespace: 'requester' }

[steelerc]

My screen print above was from the cmd version of the program with the developer window open to see what errors are occurring.

[kamalaknn]

This issue has not been seen in the recent versions of Postman. I'm closing this issue now. Please let us know if you are seeing this issue again.