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'Could Not send request' Error! #8988

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damian-sketch opened this issue Aug 27, 2020 · 8 comments
Closed

'Could Not send request' Error! #8988

damian-sketch opened this issue Aug 27, 2020 · 8 comments
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support How do I ... ? Can I ... ?

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@damian-sketch
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I am trying to run a GET request on Postman to this URL , https://codeserver-framework-{16571}.devfactory.com/api/v2/repositories/summary/?groupBy=day but I keep getting faced by this error

postman

@DannyDainton
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DannyDainton commented Aug 27, 2020

Hey @damian-sketch

Could you also include your environment details please?

Is there any other information you can provide about the endpoint that you're hitting?

@damian-sketch
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This is the environment http://10.69.11.89:16571/. Consider using a VPN to access it.

@DannyDainton
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Could you also please share an image of the Postman console output when this error occurs.

You should be able to navigate to it by pressing the 'View in Console' in the error message.

We still require some details about you OS and the app version that you're seeing this issue on.

Any other context and the endpoint itself would also be helpful as we try to debug what's happening for you.

@mohitranka mohitranka added support How do I ... ? Can I ... ? and removed product/runtime labels Aug 31, 2020
@mohitranka
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@damian-sketch It appears that the url is not being resolved from inside of your VPN appropriately, and I cannot access the URL from the public network. Can you share if you are facing the problem on a publicly accessible URL?

@damian-sketch
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Hey @mohitranka @DannyDainton
postedit
. The problem was actually caused by using the wrong environment name in the URL.

Replacing the current URL with http://codeserver-framework-qa.devfactory.com/api/v2/repositories should work.
Also, set these headers:
Accept: application/json
Content-Type: application/json.

Cheers.

@DannyDainton
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Are we good to close this out now @damian-sketch ?

@damian-sketch
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Yeah sure

@pauloggdev
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This has already happened to me I had to run my server again

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