LOW PRIORITY: Coupon code is lost after app is closed

[briantemple]

Steps:

• Add products to shopping cart
• Apply coupon
• Quit widget
• Quit app
• Double-tap and close application (or reboot phone)
• Coupon will not be remembered

[AustenB]

How is quit done? Why would coupon need to be remembered if it is fully
closed out of of by swiping up?

On Tue, Sep 9, 2014 at 7:05 PM, Brian Temple notifications@github.com
wrote:

Steps:

• Add products to shopping cart
• Apply coupon
• Quit widget
• Quit app
• Double-tap and close application (or reboot phone)
• Coupon will not be remembered

—
Reply to this email directly or view it on GitHub
#229.

Austen Bernstein
Founder & CEO
print.io | Hellopics
Breakout Commerce Group

[AustenB]

Please screen share. We do not plan to keep coupon codes after a full application quit.

[briantemple]

The cart contents are saved, just not the coupon code that has been successfully applied to it. So from a UX perspective the cart is different than the way they left it in this scenario. For customers who clicked the promotion banner and had it auto-applied, they likely may not remember the code at a later date.

[AustenB]

How is the quit happening?

What is the likelyhood that this happens to a user?

Is the user force quitting with an item in their cart? I was not aware that
we were persisting carts in a full quit of the app

On Wed, Sep 10, 2014 at 11:07 AM, Brian Temple notifications@github.com
wrote:

The cart contents are saved, just not the coupon code that has been
successfully applied to it. So from a UX perspective the cart is different
than the way they left it in this scenario. For customers who clicked the
promotion banner and had it auto-applied, they likely may not remember the
code at a later date.

—
Reply to this email directly or view it on GitHub
#229 (comment)
.

Austen Bernstein
Founder & CEO
print.io | Hellopics
Breakout Commerce Group

[briantemple]

@AustenB I don't have statistics on how many people kill apps, but it is a normal action for a user to take. There have been many articles published recommending this as a way to extend battery life.

[perisicboro]

Coupon code stays applied until app is killed.