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install/index.php #825

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freejaso opened this issue Nov 9, 2020 · 4 comments
Closed

install/index.php #825

freejaso opened this issue Nov 9, 2020 · 4 comments

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@freejaso
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freejaso commented Nov 9, 2020

I am getting a blank page.

Turned on the debug in app.php and I get the following:

Fatal error: Uncaught PDOException: SQLSTATE[HY000]: General error: 1835 Malformed communication packet in /home/surveyhealthcare/public_html/fileshare/includes/database.php:20 Stack trace: #0 /home/surveyhealthcare/public_html/fileshare/includes/database.php(20): PDO->query('SELECT version(...') #1 /home/surveyhealthcare/public_html/fileshare/install/index.php(15): PDOEx->query('SELECT version(...') #2 {main} thrown in /home/surveyhealthcare/public_html/fileshare/includes/database.php on line 20

How to fix?
@ignacionelson
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Hi!
Are you by chance using the latest mariadb version and php 7.2 or lower? There's a mariadb bug that produces this error. The solution is to upgrade php to 7.3 or newer, or downgrade mariadb.

@freejaso
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freejaso commented Nov 9, 2020

PHP: 7.3.6
MariaDB: 10.3.26

@freejaso
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freejaso commented Nov 9, 2020

Upgraded to PHP 7.4 and I am good now.

@ignacionelson
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Great! Thanks for the update!

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@ignacionelson @freejaso