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Recent projects load does not mesh well with NAS or drives that spin down #3646

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ruairidh37 opened this issue Feb 11, 2020 · 7 comments
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@ruairidh37
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Version

2.1.1 +win64

Operating system type + version

Windows 10 Pro version 1903 build 18362.592

3D printer brand / version + firmware version (if known)

Prusa SL1, Stock, Firmware 1.3.0
Prusa i3 MK3S, Stock (kit), Firmware 3.8.1

Behavior

Recent projects that are stored on a NAS (or disk) which spins down to preserve power will pop up an error message saying the project is "no available" or similar bad English. This will remove the project from the list, even though the file is there (later.

  • Steps needed to reproduce the problem
    Wait for drive to spin down, try and open the project
  • Expected Results
    The program will notice the drive is spinning up and wait. The file should only be removed from the list if it is really not there, i.e. does not appear in a listing of the containing folder
  • Actual Results
    Error message with incorrect English, project is no longer in the list of recent projects

Is this a new feature request?
No

@bubnikv
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bubnikv commented Feb 18, 2020 via email

@ruairidh37
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I will recreate the issue and grab the exact message.
Other software manages to trigger HDD spin-up and wait before deciding the file does not exist. Note that I get the same with internal disks in my machine that are spun down after long periods of no access. I.e. if I open a recent word file, my disk spins up and the document opens. If I do the same in the slicer, a message pops and the file is removed from the recent files list. If it is somehow impossible to handle the spin-up situation, at least don't remove the file from the recent list or give me an option in preferences that allows to handle the situation?

@bubnikv
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bubnikv commented Feb 18, 2020 via email

@ruairidh37
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Annotation 2020-02-23 220327

Here is a screenshot of the error message, "The selected project is no longer available" would be better. The same issue exists with internal drives that spin down after inactivity, that should be easier to replicate.

@BeldrothTheGold
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Hello @bubnik. This has affected me as well. Specifically it happens when my NAS didn't reconnect correctly on boot. Not sure why it happens since it's on the local network but it does. I agree it can be frustrating.

What if, when this happens, the dialog lets the user choose if they want to remove the project from the list?

It could say something like:

"Unable to open the selected project. Path was unavailable. Do you want to remove it from the recent projects list?"

Then the user could choose to remove it or do what they need to reconnect to their network drive or what have you.

Something like that?

@BeldrothTheGold
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You guys rock! @ruairidh37 are you happy with this solution?

@ruairidh37
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Definitely! Thanks!

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3 participants