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(SUP-4671) added self resolution documentation link in README for S0008 #218

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Feb 2, 2024
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(SUP-4671) added self resolution documentation link in README for S0008 #218

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2 changes: 1 addition & 1 deletion README.md
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Expand Up @@ -248,7 +248,7 @@ Refer below for next steps when any indicator reports a `false`.
| S0005 | Determines if certificate authority (CA) cert expires in the next 90 days. | Install the [puppetlabs-ca_extend](https://forge.puppet.com/modules/puppetlabs/ca_extend) module and follow steps to extend the CA cert. | Open a Support ticket referencing S0005 and provide [support script](https://puppet.com/docs/pe/latest/getting_support_for_pe.html#pe_support_script) output from the primary server, and any errors encountered when using the ca_extend module. |
| S0006 | Determines if Puppet metrics collector is enabled and collecting metrics. |Metrics collector is a tool that lets you monitor a PE installation. If it is not enabled, [enable it.](https://puppet.com/docs/pe/latest/getting_support_for_pe.html#puppet_metrics_collector) | If you have issues enabling metrics, open a ticket referencing S0006 and provide the output of the [support script.](https://puppet.com/docs/pe/latest/getting_support_for_pe.html#pe_support_script) |
| S0007 | Determines if there is at least 20% disk free on the PostgreSQL data partition. | Determines if growth is slow and expected within the TTL of your data. If there's an unexpected increase, use this article to [troubleshoot PuppetDB](https://support.puppet.com/hc/en-us/articles/360056219974) | If your Puppet Practitioner is unable to find a cause for the growth and the suggested KB does not help, open a Support ticket referencing S0007 and provide details about large files and folders, rate of growth, and a full [support script](https://puppet.com/docs/pe/latest/getting_support_for_pe.html#pe_support_script) from the affected node. |
| S0008 | Determines if there is at least 20% disk free on the codedir data partition. | This can indicate you are deploying more code from the code repo than there is space for on the infrastructure components, or that something else is consuming space on this partition. Run `puppet config print codedir`, check that codedir partition indicated has enough capacity for the code being deployed, and check that no other outside files are consuming this data mount. | |
| S0008 | Determines if there is at least 20% disk free on the codedir data partition. | See [documentation](https://portal.perforce.com/s/article/Check-for-space-code-deployment-fails?name=000007241) | |
| S0009 | Determines if pe-puppetserver service is running and enabled on relevant components. | Checks that the service can be started and enabled by running `puppet resource service pe-puppetserver ensure=running`, examines `/var/log/puppetlabs/puppetserver/puppetserver.log` for failures. | If you are unable to explain the service outage from the logging, or are unable to start the service, open a Support ticket referencing S0009 and provide the `/var/log/puppetlabs/puppetserver/puppetserver.log`, showing an unsuccessful startup. |
| S0010 | Determines if pe-puppetdb service is running and enabled on relevant components. | Checks that the service can be started and enabled by running `puppet resource service pe-pupeptdb ensure=running`, examines `/var/log/puppetlabs/puppetdb/puppetdb.log` for failures. | If you are unable to explain the service outage from the logging, or are unable to start the service, open a Support ticket referencing S0010 and provide the `/var/log/puppetlabs/puppetdb/puppetdb.log` log, showing an unsuccessful startup. |
| S0011 | Determines if pe-postgres service is running and enabled on relevant components. | Checks that the service can be started and enabled by running `puppet resource service pe-postgres ensure=running`, examines `/var/log/puppetlabs/postgresql/<postgresversion>/postgresql-<today>.log` for failures. |If you are unable to explain the service outage from the logging, or are unable to start the service, open a Support ticket referencing S0011 and provide the `/var/log/puppetlabs/postgresql/<postgresversion>/ postgresql-<today>.log` log, showing an unsuccessful startup |
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