At Pynt, we are committed to maintaining the security of our systems and our customers' data. We believe in transparent and responsible disclosure of security vulnerabilities. Our policy outlines how we handle security vulnerabilities and related disclosures.
If you discover a security vulnerability within any of Pynt's services or products, we encourage you to report it to us as soon as possible. We request that you follow these guidelines: Email us at support@pynt.io with a detailed description of the vulnerability. Please provide sufficient details to enable us to reproduce and verify the issue. Do not disclose the vulnerability publicly or to any third parties before it is resolved.
Pynt will make public announcements regarding significant security issues that affect our products or services. These announcements will be made through our slack community channel. You can join here https://www.pynt.io/community
Upon receiving a vulnerability report, Pynt's security team will investigate the issue. We aim to acknowledge receipt of your report within 3 working days. Our team will work diligently to verify the vulnerability and assess its impact. We will communicate with the reporter throughout the resolution process. Once the vulnerability is resolved, we will provide an advisory to our users with details about the issue and the steps taken to address it. We appreciate the efforts of security researchers and users who report vulnerabilities in a responsible manner. Our aim is to collaborate effectively to ensure the security and privacy of our users and systems.