Update support link

[bhrutledge]

No description provided.

[pradyunsg]

I'm not sure that we want to direct support requests to Discourse at this point. Something like pypa/packaging-problems is much better suited for support requests nowadays.

[webknjaz]

Honestly, I think that having discussions enabled in this repo could serve the same purpose.

[pfmoore]

I'd definitely prefer not to use the packaging Discourse for user support. If we need a "user help" forum it should either be a separate Discourse category, or something like discussions on this repo.

[pfmoore]

See my comments - I should probably have made them a review. We should not use the existing Packaging category on Discourse for "user help" types of query.

[pradyunsg]

Honestly, I think that having discussions enabled in this repo could serve the same purpose.

We already have places where we have users come to ask for help - the issue tracker on packaging-problems AND all the community channels like Python Discord / Stackoverflow AND issue trackers for various projects. I don't think adding another channel for users to ask for help, helps anyone here. We'd be stretching our already-limited volunteer energy across more spaces making it even less likely that someone responds.

[webknjaz]

Not additionally but rather instead.

[bhrutledge]

Thanks, folks. I've linked to https://github.com/pypa/packaging-problems.

[pradyunsg]

Not additionally but rather instead.

Ah, okay. We could, but that's still a discussion to be had with more people than just us. :)