Skip to content

Commit

Permalink
gh-103207: Add instructions to the macOS installer welcome display on…
Browse files Browse the repository at this point in the history
… how to workaround the macOS 13 Ventura “The installer encountered an error” failure. (GH-103251)
  • Loading branch information
ned-deily committed Apr 4, 2023
1 parent 30f82cf commit f184abb
Show file tree
Hide file tree
Showing 2 changed files with 36 additions and 5 deletions.
39 changes: 34 additions & 5 deletions Mac/BuildScript/resources/Welcome.rtf
Original file line number Diff line number Diff line change
@@ -1,9 +1,9 @@
{\rtf1\ansi\ansicpg1252\cocoartf2639
{\rtf1\ansi\ansicpg1252\cocoartf2708
\cocoascreenfonts1\cocoatextscaling0\cocoaplatform0{\fonttbl\f0\fswiss\fcharset0 Helvetica;\f1\fswiss\fcharset0 Helvetica-Bold;\f2\fmodern\fcharset0 CourierNewPSMT;
}
{\colortbl;\red255\green255\blue255;}
{\*\expandedcolortbl;;}
\paperw11900\paperh16840\margl1440\margr1440\vieww12200\viewh10880\viewkind0
\f3\fnil\fcharset0 HelveticaNeue;\f4\fnil\fcharset0 HelveticaNeue-Bold;}
{\colortbl;\red255\green255\blue255;\red24\green26\blue30;\red255\green255\blue255;}
{\*\expandedcolortbl;;\cssrgb\c12157\c13725\c15686;\cssrgb\c100000\c100000\c100000;}
\margl1440\margr1440\vieww12820\viewh10620\viewkind0
\pard\tx720\tx1440\tx2160\tx2880\tx3600\tx4320\tx5040\tx5760\tx6480\tx7200\tx7920\tx8640\partightenfactor0

\f0\fs24 \cf0 This package will install
Expand All @@ -25,6 +25,35 @@ At the end of this install, click on
\f0 to install a set of current SSL root certificates.\
\

\f1\b macOS 13 Ventura users
\f0\b0 : due to an issue with macOS
\f1\b Installer
\f0\b0 app, installation of some
\f3 \cf2 \cb3 \expnd0\expndtw0\kerning0
third-party
\f0 \cf0 \cb1 \kerning1\expnd0\expndtw0 packages including this Python package may fail with a vague
\f4\b \cf2 \cb3 \expnd0\expndtw0\kerning0
\'93The installer encountered an error\'94
\f3\b0 message if the
\f4\b Installer
\f3\b0 app does not have permission to access the folder containing the downloaded installer file, typically in the
\f4\b Downloads
\f3\b0 folder. Go to
\f4\b System Settings
\f3\b0 ->
\f4\b Privacy & Security
\f3\b0 ->
\f4\b Files and Folders
\f3\b0 , then click the mark in front of
\f4\b Installer
\f3\b0 to expand, and enable
\f4\b Downloads Folder
\f0\b0 \cf0 \cb1 \kerning1\expnd0\expndtw0 by moving the toggle to the right
\f3 \cf2 \cb3 \expnd0\expndtw0\kerning0
. See {\field{\*\fldinst{HYPERLINK "https://github.com/python/cpython/issues/103207"}}{\fldrslt https://github.com/python/cpython/issues/103207}} for up-to-date information on this issue.
\f0 \cf0 \cb1 \kerning1\expnd0\expndtw0 \
\

\f1\b NOTE:
\f0\b0 This is an alpha test preview of Python 3.12.0, the next feature release of Python 3. It is not intended for production use.\
}
Original file line number Diff line number Diff line change
@@ -0,0 +1,2 @@
Add instructions to the macOS installer welcome display on how to workaround
the macOS 13 Ventura “The installer encountered an error” failure.

0 comments on commit f184abb

Please sign in to comment.