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Blue Screen Error with Python 3.11.2 #102311

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Laraib9 opened this issue Feb 28, 2023 · 4 comments
Closed

Blue Screen Error with Python 3.11.2 #102311

Laraib9 opened this issue Feb 28, 2023 · 4 comments
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OS-mac OS-windows pending The issue will be closed if no feedback is provided type-bug An unexpected behavior, bug, or error type-crash A hard crash of the interpreter, possibly with a core dump

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@Laraib9
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Laraib9 commented Feb 28, 2023

On the 21st of February, 24 of my students downloaded and installed Python Idle version 3.11.2 on their laptops. About 10 of them complained about their systems crashing and restarting (Blue Screen Error) after having installed Python Idle. Can someone please let me know if you've received similar feedback from other users about this specific version?

We have asked the students to uninstall it from their systems for now. Please note that my students have both Mac and Windows systems.

@Laraib9 Laraib9 added the type-bug An unexpected behavior, bug, or error label Feb 28, 2023
@arhadthedev
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arhadthedev commented Feb 28, 2023

Could you list Mac and Windows versions (and, if possible, hardware configuration), please? It's highly untypical to be able to crash an OS kernel from an application so some strange interaction should take place and we need to reproduce it.

@terryjreedy
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terryjreedy commented Feb 28, 2023

This is first report of a problem with IDLE on 3.11.2. In fact, I believe IDLE is unchanged since 3.11.1 and unchanged or mostly unchanged from 3.11.0. So I wonder if IDLE is reallly the problem. Your students are installing Python and optionally the IDLE app that runs on Python and the tkinter gui. Please test Python by itself and tkinter without IDLE. Assuming py launcher was installed (highly recommended), open CommandPrompt and run py -3.11 and if that runs, py -m tkinter (a basic tkinter test), and if that runs, py -m test (tests everything, about 20 minutes). I am removing the IDLE label until there is evidence that it is the actual culprit.

@terryjreedy terryjreedy added the type-crash A hard crash of the interpreter, possibly with a core dump label Feb 28, 2023
@pochmann
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What unusual thing do they have in common? Are the laptops provided by the school, with special software or configuration?

@arhadthedev
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To fix a bug we need to reproduce it and use a debugger to find the crashing system call and its arguments. Otherwise, this issue will stay unresolved forever.

@arhadthedev arhadthedev added the pending The issue will be closed if no feedback is provided label Apr 21, 2023
@hauntsaninja hauntsaninja closed this as not planned Won't fix, can't repro, duplicate, stale May 1, 2023
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Labels
OS-mac OS-windows pending The issue will be closed if no feedback is provided type-bug An unexpected behavior, bug, or error type-crash A hard crash of the interpreter, possibly with a core dump
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