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Quod Libet does not work on Windows 10 (1809) #3047

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Cleobule opened this issue Nov 8, 2018 · 14 comments
Closed

Quod Libet does not work on Windows 10 (1809) #3047

Cleobule opened this issue Nov 8, 2018 · 14 comments
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@Cleobule
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Cleobule commented Nov 8, 2018

Hello,
a little message to tell you that Quod Libet 4.2 does not work on my Windows 10 (1809).
The update is going very well, uninstalling the previous version (4.1) and then installing the new version.
No warning message, no worries during this one.
But once the installation is done, Quod Libet simply refuses to start. In the task manager, I can see the process start and then disappear.
I went back to version 4.1 and everything works perfectly as before, settings and preferences intact.
I do not have other computers on hand at the moment, so I am unable to test on another windows. I also did a quick cleanup of Windows and a reboot but nothing changes.
If anyone could test or check, that would be nice.
Thank you.

@lazka
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lazka commented Nov 8, 2018

Do you have any files like libssl-* or libcrypto-* in C:\Windows\system32"?

@lazka
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lazka commented Nov 8, 2018

There is also a quodlibet-cmd.exe in the same dir as quodlibet.exe which might give some output.

@lazka lazka added the windows label Nov 8, 2018
@Cleobule
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Cleobule commented Nov 8, 2018

libssl- no, I don't see anythiing like this
libcrypto.dll yes, got it

So I reinstall version 4.2 of Quod Libet.
ExFalso works (btw), Quod Libet-cmd starts a black window and closes after about 5 seconds. Unfortunately, not being a developer, I do not know what to do to help you, it is far beyond my skills.

@lazka
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lazka commented Nov 8, 2018

libcrypto.dll yes, got it

try renaming it to something else and try starting QL again.

@Cleobule
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Cleobule commented Nov 8, 2018

Sorry but it does not work.

@lazka
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lazka commented Nov 8, 2018

OK, thanks for testing.

@lazka
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lazka commented Nov 8, 2018

For the record, I can't reproduce on Server 2016 (which is equal to an older win10 afaik). I don't have a Win10 box around atm.

@Cleobule
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Cleobule commented Nov 8, 2018

Ok thanks.
And don't worry, QL 4.1 works fine.

@hannes101
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hannes101 commented Nov 27, 2018

Quodlibet 4.2.0 works here on a Win10 machine. One thing I noticed is that the icon is not displayed when attaching it to the task bar, but just a blank white text icon. Perhaps a separate issue.

@Cleobule
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It still does not work at home. Even with the portable version. Ex-Falso 4.2 works though.
I was able to test on Win7 sp1 and I have exactly the same problem.

@Cleobule
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Okay, little update. Recently I had to reinstall win10 on my computer, as well as all my software (my data was saved, no worries on this side).
First Firefox, then Quodlibet. Version 4.2. And everything works, perfectly (except the notes of songs that have almost all disappeared).
But after reinstalling all my software (antivirus, adobe CC, VLC, LibreOffice, Steam games ...), the same problem came back. So I went back to Quodlibet 4.1 again (still without the notes of the songs, which I finally found by replacing the old files of preferences).
Unfortunately I do not know exactly when Quodlibet 4.2 started to crash, nor what software is the cause, but one of my software is probably at the origin.

@lazka
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lazka commented Jan 26, 2019

Thanks for the update. I have at least all of these "adobe CC, VLC, LibreOffice, Steam games" in some form installed as well here.

btw. 4.2.1 is out

@Cleobule
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And 4.2.1 works fine! (and look good too) Thank you.

@lazka
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lazka commented Jan 26, 2019

oh, cool :)

@lazka lazka closed this as completed Jan 26, 2019
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