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[SEV] 41 minutes of downtime due to bad AMI rollout #89

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raxod502 opened this issue Jul 27, 2021 · 1 comment
Closed

[SEV] 41 minutes of downtime due to bad AMI rollout #89

raxod502 opened this issue Jul 27, 2021 · 1 comment
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@raxod502
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See incident history on Statuspage.io:

The root cause appears to have been #86. I've isolated an affected node so that we can investigate the behavior later, but in the meantime I rolled back the autoscaling group to the old AMI and reverted the code change in #88.

Things that could have gone better generally:

  • Mitigation would have been an order of magnitude faster if I had remembered that I could just scp a new supervisor binary to the running instance instead of spinning up a new one (twice!). We may want to prepare a runbook for future availability incidents.
  • There were a lot of unnecessarily manual operations here and I did screw up some of the configuration for the new node I added to the ASG at first. This screw-up led me to mistakenly think that my manual operations might have been responsible for the outage, rather than the recent AMI change. Add tooling to roll ASG with new AMI #87 would solve this problem.
@raxod502
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Manual operations are no longer needed to roll the autoscaling group due to my alternate resolution of #78 (place all ASG instances in a single AZ).

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