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Problems with rasa installation on Python 3.10 #11888

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AlvaroLeles opened this issue Dec 13, 2022 · 2 comments
Closed

Problems with rasa installation on Python 3.10 #11888

AlvaroLeles opened this issue Dec 13, 2022 · 2 comments
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area:rasa-oss 🎡 Anything related to the open source Rasa framework type:bug 🐛 Inconsistencies or issues which will cause an issue or problem for users or implementors.

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@AlvaroLeles
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Rasa Open Source version

3.3.3

Rasa SDK version

No response

Python version

3.10

What operating system are you using?

Linux

What happened?

When trying to install Rasa with pip3 install rasa command, I get an error saying that "python setup.py egg_info did not run successfully." and "RuntimeError: Python version 2.7 or 3.4+ is required." even though I had Python 3.10 in my machine.

I saw some comments in internet saying that Rasa does not support Python 3.10, would it be interesting to put this information in the README and in the documentation?

Command / Request

pip3 install rasa

Relevant log output

Preparing metadata (setup.py) ... error
  error: subprocess-exited-with-error
  
  × python setup.py egg_info did not run successfully.
  │ exit code: 1
  ╰─> [6 lines of output]
      Traceback (most recent call last):
        File "<string>", line 2, in <module>
        File "<pip-setuptools-caller>", line 34, in <module>
        File "/tmp/pip-install-j_1vpkc3/absl-py_6f5c88f1b9304f94bc8868753911364e/setup.py", line 34, in <module>
          raise RuntimeError('Python version 2.7 or 3.4+ is required.')
      RuntimeError: Python version 2.7 or 3.4+ is required.
      [end of output]
  
  note: This error originates from a subprocess, and is likely not a problem with pip.
error: metadata-generation-failed

× Encountered error while generating package metadata.
╰─> See above for output.

note: This is an issue with the package mentioned above, not pip.
@AlvaroLeles AlvaroLeles added area:rasa-oss 🎡 Anything related to the open source Rasa framework type:bug 🐛 Inconsistencies or issues which will cause an issue or problem for users or implementors. labels Dec 13, 2022
@sync-by-unito
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sync-by-unito bot commented Dec 19, 2022

➤ Maxime Verger commented:

💡 Heads up! We're moving issues to Jira: https://rasa-open-source.atlassian.net/browse/OSS.

From now on, this Jira board is the place where you can browse (without an account) and create issues (you'll need a free Jira account for that). This GitHub issue has already been migrated to Jira and will be closed on January 9th, 2023. Do not forget to subscribe to the corresponding Jira issue!

➡️ More information in the forum: https://forum.rasa.com/t/migration-of-rasa-oss-issues-to-jira/56569.

@radovanZRasa
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@AlvaroLeles
Hello, thank you for reaching out!
Rasa supports python 3.10 from version 3.4.0.

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Labels
area:rasa-oss 🎡 Anything related to the open source Rasa framework type:bug 🐛 Inconsistencies or issues which will cause an issue or problem for users or implementors.
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