Loading bank page stuck #113

Balasnest · 2018-09-25T11:47:02Z

Issue is happening in android only. Unable to pay from "debit/credit card" and UPI at Pay until click Retry button. Tried with testing and Production bank page. Working for Netbanking at first Pay click

Steps to reproduce:

click Pay
Loading bank page (stuck). Not able to see demo and production bank page
Cancel Payment and click Retry.
Now click Pay again, got demo bank page with success / failure button.

NOTE: I was able to do first Pay in 1.5.0 Version and its working in card, banking and UPI.

"react-native-razorpay": "2.0.1" (same thing happening in 2.0.0, 2.0.2, 2.0.3, 2.0.5, 2.0.9)

Environment:
OS: macOS High Sierra 10.13
Node: 8.9.4
Yarn: 1.3.2
npm: 4.6.1
Watchman: 4.9.0
Xcode: Xcode 9.2 Build version 9C40b
Android Studio: 3.0 AI-171.4443003

Packages: (wanted => installed)
react: 16.0.0 => 16.0.0
react-native: 0.51.0 => 0.51.0

Balasnest · 2018-09-27T07:20:29Z

@iThink32 Any update please?

meghaptg · 2018-10-03T11:37:35Z

+1
facing the same issue on android
used library version: 2.0.9

iThink32 · 2018-10-03T13:12:00Z

@Balasnest , getting it checked will give an update tom

umanghome · 2018-10-03T13:34:33Z

@Balasnest - Would you be able to provide an APK in debug mode? Also, what device is this?

Balasnest · 2018-10-03T13:35:56Z

Tried with 4 devices. Android 4.4 - Samsung Android 6.1 - Redmi, one plus one Android 7.1 - Nexus 5

…

On Wed, Oct 3, 2018, 7:00 PM Umang Galaiya ***@***.***> wrote: Also, what device is this? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#113 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AFxS2P58uSddxBc5bGTPADP3htPI3rzRks5uhLwLgaJpZM4W4cIe> .

georgian3688 · 2018-10-04T06:01:21Z

I got too know its bug in razorpay. I am also facing the exact issue, payment is not happening at the first time for credit/ Debit card. Can somebody fix this issue or let me know if there is any alternative to do so.

umanghome · 2018-10-04T09:22:34Z

@Balasnest I tried running a sample app, it worked properly. Would you be able to provide an app in debug mode where this problem is occurring so that I can debug the issue?

Balasnest · 2018-10-04T17:21:50Z

@umanghome sent to your mail.

georgian3688 · 2018-10-08T08:15:26Z

@Balasnest @meghaptg Did you manage to get it work?
@umanghome @iThink32 Any solution for this ? I am still facing the same issue in android only. I have checked in ios (it is working fine).

iThink32 · 2018-10-08T08:49:23Z

@georgian3688 we are working on the fix for android , we will update it here when we fix this.

georgian3688 · 2018-10-08T09:13:03Z

@iThink32 Thanks for your quick reply. Please update once its resolve.

Balasnest · 2018-10-08T09:15:02Z

@georgian3688 No. I am still facing this problem

Balasnest · 2018-10-11T06:40:56Z

@umanghome @iThink32 I have tired integrating completely with new project. Its still reproducing this. Please check this link.
http://recordit.co/ewVorNgqS6

Tested with demo creds:
Domestic

_Mastercard_
5104_0155_5555_5558,  **not working until retry**
5104_0600_0000_0008  **not working until retry**
_Visa_ 
4111_1111_1111_1111 **not working until retry**

International

_Mastercard_
5555_5555_5555_4444,   _International cards are not allowed_
5105_1051_0510_5100  _International cards are not allowed_

_Visa_ 
 4012_8888_8888_1881,  _International cards are not allowed_
4000_1841_8621_8826  **Only this works!**

georgian3688 · 2018-10-12T10:58:02Z

@iThink32 any updates, Is it fixed ? I am waiting for this fix.

AbhinavArora95 · 2018-10-15T07:30:44Z

Hi, we are actively looking into the issue. We are working on a solution which might involve a new sdk release. We will update you once we fix this issue.

georgian3688 · 2018-10-16T09:43:57Z

@AbhinavArora95 Sure, thanks for the response.

sagar1garg · 2018-10-26T04:29:08Z

@AbhinavArora95 is the issue fixed?

Balasnest · 2018-11-02T12:49:38Z

@AbhinavArora95 @iThink32 @umanghome Any updates on this?

iThink32 · 2018-11-02T13:01:18Z

@Balasnest we are still working on this issue , we will update you when the issue gets fixed.

georgian3688 · 2018-11-28T09:02:15Z

@Balasnest Are you able to resolve the issue ? @AbhinavArora95 any updates? Its too long time since opened the issue, still I can't see any progress. If the issue will be there forever, sorry to say I have to move to some other payment library.

sagar1garg · 2018-11-28T09:24:50Z

I'm exploring other options @georgian3688
They don't seem to care about this issue

mynkgrwl · 2018-11-28T10:13:29Z

Can anyone provide any work around for this issue ?
We have a release planned in next month.

AbhinavArora95 · 2018-11-28T10:18:15Z

@georgian3688 @sagar1garg As we are unable to reproduce the issue, we are working with @Balasnest to get it resolved.

Meanwhile can you all please try Razorpay Sample App - and let me know if you are facing the same issue with the sample app also . -https://play.google.com/store/apps/details?id=com.razorpay.newsampleapp

Also, please specify if the issue is with specific devices or with all devices?

mynkgrwl · 2018-11-28T10:47:48Z

I was facing the same issue but it was reproducing on emulator only.
On actual device it worked for me.

Balasnest · 2018-11-28T10:53:54Z

@AbhinavArora95 Installed from playstore app and tried with oneplus one device (6.0.1). Still can reproduce the issue.

sumedht · 2018-11-30T06:23:33Z

@mynkgrwl Can u share the specification of emulator where it's not working and device where it works

Balasnest · 2018-11-30T08:34:46Z

@sumedht
According to my testing:

Not worked with these devices:

oneplus one - 6.0.1
Nexus 5 - 7.1.1 (emulator)
Samsung S5 - 4.4

Worked with these devices:

Google Pixel 2 - 9 (emulator)
Mi 4A - 7.1.2

Balasnest · 2018-12-05T06:43:06Z

@sumedht @umanghome @AbhinavArora95 Guys Are there any updates regarding this? Are you able to reproduce?

sumedht · 2018-12-05T07:10:32Z

@Balasnest We have updated react-native version. Can u check with the latest version

Balasnest · 2018-12-06T07:31:50Z

@sumedht Latest version of RZP needs react native 0.57.0 and Xcode 10.

Already we had upgraded the react native version from 0.51 to 0.56 and integrated with RZP 2.0.9 | 2.0.10. But it was not working.

We checked with Razorpay sample App and issues were exists.

If we need to check with RZP >=2.0.13, then we need to move to react native 0.57.0. This will be another long process for us right now.

We need some fixes to be done which is compatible to react native version. Waited for so long, Please fix this as soon as possible.

Balasnest · 2018-12-19T12:11:28Z

@umanghome Please reopen this issue. We haven't got the solution for this problem.

sumedht · 2018-12-20T07:44:21Z

@sumedht Latest version of RZP needs react native 0.57.0 and Xcode 10.

Already we had upgraded the react native version from 0.51 to 0.56 and integrated with RZP 2.0.9 | 2.0.10. But it was not working.

We checked with Razorpay sample App and issues were exists.

If we need to check with RZP >=2.0.13, then we need to move to react native 0.57.0. This will be another long process for us right now.

We need some fixes to be done which is compatible to react native version. Waited for so long, Please fix this as soon as possible.

@Balasnest We have fixed this issue and it's updated in v2.0.17. We are using react-native version 0.57 for the build compatible with Xcode 10, so can not roll back to below that version.

sumedht · 2018-12-20T07:45:52Z

+1
facing the same issue on android
used library version: 2.0.9

@meghaptg We have fixed this issue in update v2.0.17

sumedht · 2018-12-20T07:47:06Z

@Balasnest @meghaptg Did you manage to get it work?
@umanghome @iThink32 Any solution for this ? I am still facing the same issue in android only. I have checked in ios (it is working fine).

@georgian3688 We have fixed this issue in v2.0.17

georgian3688 · 2018-12-21T05:19:54Z

@sumedht thanks a lot, will check with latest version. I am using react native 0.54.0. Will it work on this?

iThink32 · 2019-01-30T07:20:47Z

closing due to inactivity,reopen if required.

NxsHbb · 2021-09-09T07:07:33Z

Facing similar issue in 2021

umanghome closed this as completed Dec 19, 2018

umanghome reopened this Dec 19, 2018

iThink32 closed this as completed Jan 30, 2019

Loading bank page stuck #113

Loading bank page stuck #113

Comments

Balasnest commented Sep 25, 2018 • edited Loading

Balasnest commented Sep 27, 2018 • edited Loading

meghaptg commented Oct 3, 2018

iThink32 commented Oct 3, 2018

umanghome commented Oct 3, 2018

Balasnest commented Oct 3, 2018 via email

georgian3688 commented Oct 4, 2018

umanghome commented Oct 4, 2018

Balasnest commented Oct 4, 2018

georgian3688 commented Oct 8, 2018

iThink32 commented Oct 8, 2018

georgian3688 commented Oct 8, 2018

Balasnest commented Oct 8, 2018 • edited Loading

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georgian3688 commented Oct 12, 2018

AbhinavArora95 commented Oct 15, 2018

georgian3688 commented Oct 16, 2018

sagar1garg commented Oct 26, 2018

Balasnest commented Nov 2, 2018 • edited Loading

iThink32 commented Nov 2, 2018

georgian3688 commented Nov 28, 2018

sagar1garg commented Nov 28, 2018

mynkgrwl commented Nov 28, 2018

AbhinavArora95 commented Nov 28, 2018

mynkgrwl commented Nov 28, 2018

Balasnest commented Nov 28, 2018

sumedht commented Nov 30, 2018

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