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Crashes on attempting to read realm file from some external drives #7454
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➤ PM Bot commented: Jira ticket: RCORE-2014 |
Do you know if this only happens on Windows? |
@nirinchev So far we've only had reports on windows. I unfortunately don't have an ExFAT formattable drive available to test on macOS today. As a heads up, we are hotfixing this with a revert from 11.7 to 11.5, as the database files still seem backwards compatible for this version downgrade. |
So this is upgrading from Core 13.20.1 to 13.26.0. Skimming through the changelog, it appears these 2 changes were related to ExFat filesystems #6959 and #7162. I've also found a similar issue in Go: golang/go#29214 which was fixed by this change: https://go-review.googlesource.com/c/go/+/154377. @ironage can you take a look since @fealebenpae is off these days and I'm not sure if we have other windows experts around. |
If that is the case, then this might be fixed by #7448 |
This has been re-tested by someone on our team and is still a blocking issue, meaning we are currently pinned to |
Does this happen only when using encryption? If so, it will very likely be fixed by #7698 since that moves away from using unique file ids altogether. |
We are not using realm-level encryption, no. |
SDK and version
SDK : .NET 11.7.0
Potentially related to c3ed40b.
Started in line with an update of
realm-dotnet
:ppy/osu@3a22421#diff-11522f45ae2408786975ae807444ce91fea4c4a2cfd21e2f18caf7fa4199412dL38-R38
Observations
We've had four user reports so far since a new release yesterday. All involve users trying to start the game with a realm file located on an external disk, likely all ExFAT format.
Crash log / stacktrace
Example 1:
Example 2:
In both examples, I've tested the realm file provided by the user and it works fine on my drives (macOS) so the user's database is not at fault.
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