-
Notifications
You must be signed in to change notification settings - Fork 21
New issue
Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.
By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.
Already on GitHub? Sign in to your account
Winkworth Branches #11236
Comments
Hi @BYMIntegrations is this related to #11214? We'll need to involve our support team with this one as they would be responsible for any data fixes. I'll get a separate ticket logged and ask somebody to contact you. |
Internal ref RSD-291229 |
@BYMIntegrations please can you provide some contact details. you are welcome to email them to support@reapitfoundations.zendesk.com |
We have recently requested additional information relating to the issue you have raised. Please can you take the time to review this ticket and where applicable, provide the information requested. |
Hello Pete, It is related to that yes. My email is toby.hunter@nurtur.tech. Thanks, Toby |
Thanks - I've added that info to the ticket |
As this issue relates to AgencyCloud, we are unable to process this through the Platform in accordance with our Developer Processes. |
Please take a look at our FAQ's before submitting an issue, as your question may already be covered in the documentation https://foundations-documentation.reapit.cloud/faqs
Summary
Detail and or supporting links and screenshots
Hey team,
I hope you are all well.
I am looking into some issues with contacts not appearing and have tracked the issue to the branches the contacts are assigned to. There are 50k contacts assigned to the Reapit office branch instead of a Winkworth-specific one.
From what I can tell this is because the contact or its relationship is assigned to this office. Can you make sure they are all assigned to the correct branch?
Thanks,
Toby
The text was updated successfully, but these errors were encountered: