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Tenancy Term and Break Clause details are not available in any of the Views from Reapit to Snowflake. can you help me how can we get the BreakClause details to work on our Lettings Revenue reports. #9857

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SairamKDXFT opened this issue Sep 27, 2023 · 25 comments
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analytics Issues relating to the analytics schema back-end Relates to back end issues foundations Issues relating to Foundations internal Relates to internal tickets question Further information is requested response-needed Response needed from author

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@SairamKDXFT
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SairamKDXFT commented Sep 27, 2023

Background context

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Tenancy Term and Break Clause details are not available in any of the Views from Reapit to Snowflake. can someone help me how can we get the Break Clause details to work on our Lettings Revenue reports.

  • Speak to somebody in client accounts and the AC engineering team to understand how the tenancy income report is generated and what data it looks at. The ask here is to recreate this report in the analytics schema
  • Design what this looks like for the analytics schema and discuss
  • PL and HP to look at process re QA'ing anything to do with client accounts
@SairamKDXFT SairamKDXFT added analytics Issues relating to the analytics schema needs-triage labels Sep 27, 2023
@AshDeeming AshDeeming added question Further information is requested back-end Relates to back end issues refinement To be included in a future refinement session and removed needs-triage labels Sep 27, 2023
@AshDeeming AshDeeming added this to To review in Platform Backlog via automation Sep 27, 2023
@plittlewood-rpt
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This will need properly scoping out to look at the best way of exposing break clause information in the analytics schema

@plittlewood-rpt plittlewood-rpt removed the refinement To be included in a future refinement session label Sep 28, 2023
@plittlewood-rpt plittlewood-rpt moved this from To review to Not ready in Platform Backlog Sep 28, 2023
@SairamKDXFT
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Hi @plittlewood-rpt can we know when this can be available. Our finance team are chasing for the same as this helps in their revenue calculation. any tentative dates will be really appreciable.

@plittlewood-rpt
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HI @SairamKDXFT I cannot give a date at the moment as we need to spec out what this data will look like in the analytics schema. As soon as it's been scoped out properly, this ticket will be updated. Thanks

@HollyJoyPhillips HollyJoyPhillips added the foundations Issues relating to Foundations label Dec 12, 2023
@HollyJoyPhillips HollyJoyPhillips moved this from Not ready to Foundations in Platform Backlog Dec 12, 2023
@SairamKDXFT
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@plittlewood-rpt @HollyJoyPhillips may i know when this can be available in analytics Schema.

@HollyJoyPhillips
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Hi @SairamKDXFT, unfortunately we don't currently have a timeframe for adding this to the schema as it's with our Foundations team for prioritisation.

We will update the ticket with more information where possible.

@SairamKDXFT
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Hi @plittlewood-rpt @HollyJoyPhillips , Could we schedule a call to discuss how we can calculate revenue from the existing data in Snowflake? This is urgent, and we need the revenue information as soon as possible.

@SairamKDXFT
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Hi @plittlewood-rpt @HollyJoyPhillips any response on this will be really helpful, we are having trouble in accessing the Revenue for Lettings.

@HollyJoyPhillips
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Hi @SairamKDXFT sorry for the delay, let me review with the team and come back to as soon as possible. Thanks.

@plittlewood-rpt
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Hi @SairamKDXFT whilst we look at this, it would be useful if you can elaborate a bit on what you actually need to satisfy your reporting requirement. "Tenancy Term and Break Clause details" is a little vague so anything you can give us to help refine the request would be helpful. Thank you

@SairamKDXFT
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SairamKDXFT commented Mar 11, 2024

@plittlewood-rpt on a Tenancy record level, we need to get the revenue/ Fee receivable.

  • till the break clause
  • post the break clause to End of tenure.
  • Renewal fee as per the changes (if any).

also is there any procedure to get the track the Lettings Monthly revenue of the Branch, Lettings Monthly Negotiator earnings.

@HollyJoyPhillips HollyJoyPhillips added this to the Analytics Schema milestone Mar 13, 2024
@HollyJoyPhillips
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Hi @SairamKDXFT, would you be able to provide screenshots/examples of the fields within the CRM that those items relate to please?

@HollyJoyPhillips HollyJoyPhillips added the response-needed Response needed from author label Mar 15, 2024
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We have recently requested additional information relating to the issue you have raised. Please can you take the time to review this ticket and where applicable, provide the information requested.
For more information on our processes, please click here

@SairamKDXFT
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@HollyJoyPhillips Currently, in our CRM system, we don't have detailed Lettings Fee/Revenue information at the same granular level as we do for Sales Property.
For each tenancy we need Revenue/Fee receivable for company.

In CRM we have these numbers under 'Tenancy Income' and it's not coming to Snowflake.

@HollyJoyPhillips
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Hi @SairamKDXFT thank you. Are you able to provide a screenshot (with PII removed) of the field location please?

@SairamKDXFT
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@HollyJoyPhillips could can find the details in Accounts function section ( Bottom right corner ) on the Tenancy Screen.
image

@HollyJoyPhillips ; this is so time consuming; can we get into a call to discuss further ?

@plittlewood-rpt
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HI @SairamKDXFT I'm trying to understand this ticket a little better. Your summary mentions the tenancy term and break clause details, but the comments seem to relate specifically to the tenancy income report that's been recently added to the CRM. Can you just confirm which it is you're after here? Thanks

@SairamKDXFT
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@plittlewood-rpt this was raised on 27th September 2023, to include the BreakClause details in the analytics Schema.

in the conversation on this ticket #9857 (comment) ; was asked about what actually need to satisfy my reporting requirement.

We need to build a lettings Revenue report on a Tenancy record level with the data from the snowflake.

  • till the break clause
  • post the break clause to End of tenure.
  • Renewal fee as per the changes (if any).

can you advise how this can be achieved with the available data.

@HollyJoyPhillips
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Hi @SairamKDXFT, are you wanting to see the following data/fields exposed as a view 'Tenancy Income'?

Example data:
image

@SairamKDXFT
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@HollyJoyPhillips @plittlewood-rpt If these details were included in the analytical schema, it would be advantageous.

However, if they are not readily available, could you please advise on the procedure for calculating the same data using the available fields from Snowflake.

@HollyJoyPhillips
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Hi @SairamKDXFT thank you for confirming. I've reached out to our product team and will reply as soon as possible. Thanks.

@HollyJoyPhillips
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Product have approved surfacing the above information. We will move this back into refinement for a specification to to be added.

@HollyJoyPhillips HollyJoyPhillips moved this from Foundations to To review in Platform Backlog Mar 25, 2024
@HollyJoyPhillips HollyJoyPhillips added refinement To be included in a future refinement session and removed response-needed Response needed from author labels Mar 25, 2024
@plittlewood-rpt
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To discussed internally with MM about this.

@SairamKDXFT
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@plittlewood-rpt yes, we need Break Clause for both Tenancies and TENANCY_RENEWALS.

our business team requires this data to calculate Revenue from Lettings and Renewals up to the Break Clause.

or could you please help me understand how we can obtain this from existing Data.

@plittlewood-rpt
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Hi @SairamKDXFT sorry for the delay in responding. It feels like we are muddying the water a little here as we've been talking about the tenancy income report but I'm not sure if what you actually want is the raw break clause information so you can just calculate this yourself. Or indeed is it both (in which case I need to split this ticket into two). Can you let me know?

@HollyJoyPhillips HollyJoyPhillips added response-needed Response needed from author and removed refinement To be included in a future refinement session labels May 20, 2024
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We have recently requested additional information relating to the issue you have raised. Please can you take the time to review this ticket and where applicable, provide the information requested.
For more information on our processes, please click here

@HollyJoyPhillips HollyJoyPhillips moved this from Not ready to Internal in Platform Backlog Jul 4, 2024
@HollyJoyPhillips HollyJoyPhillips self-assigned this Jul 5, 2024
@HollyJoyPhillips HollyJoyPhillips added the internal Relates to internal tickets label Jul 5, 2024
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