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You will be asked some questions and requested to provide some information, please read them carefully and answer honestly
Put an x into all the boxes [ ] relevant to your issue (like this: [x])
Use the Preview tab to see what your issue will actually look like
Make sure you are using the latest version: run youtube-dl --version and ensure your version is 2017.10.15.1. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.
[ x] I've verified and I assure that I'm running youtube-dl 2017.10.15.1
Before submitting an issue make sure you have:
[ x] At least skimmed through the README, most notably the FAQ and BUGS sections
[ x] Searched the bugtracker for similar issues including closed ones
What is the purpose of your issue?
Bug report (encountered problems with youtube-dl)
[x ] Site support request (request for adding support for a new site)
Feature request (request for a new functionality)
Question
Other
The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue
If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:
Add the -v flag to your command line you run youtube-dl with (youtube-dl -v <your command line>), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):
youtube-dl -v --all-subs http://www.pbs.org/video/2017-hispanic-heritage-awards-hz1pcq/
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: [u'-v', u'--all-subs', u'http://www.pbs.org/video/2017-hispanic-heritage-awards-hz1pcq/']
[debug] Encodings: locale UTF-8, fs UTF-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2017.10.15.1
[debug] Python version 2.7.13 - Linux-4.10.0-35-generic-x86_64-with-Ubuntu-17.04-zesty
[debug] exe versions: avconv 3.2.4-1build2, avprobe 3.2.4-1build2, ffmpeg 3.2.4-1build2, ffprobe 3.2.4-1build2, rtmpdump 2.4
[debug] Proxy map: {}
[debug] Using fake IP 3.25.5.189 (US) as X-Forwarded-For.
[pbs] Downloading JSON metadata
[pbs] 2017: Downloading widget/partnerplayer page
[pbs] 2017: Downloading portalplayer page
ERROR: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
File "/home/mbmiller/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 784, in extract_info
ie_result = ie.extract(url)
File "/home/mbmiller/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 434, in extract
ie_result = self._real_extract(url)
File "/home/mbmiller/local/bin/youtube-dl/youtube_dl/extractor/pbs.py", line 585, in _real_extract
self._sort_formats(formats)
File "/home/mbmiller/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 1072, in _sort_formats
raise ExtractorError('No video formats found')
ExtractorError: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
[debug] System config: []
[debug] User config: []
[debug] Command-line args: [u'-v', u'http://www.youtube.com/watch?v=BaW_jenozKcj']
[debug] Encodings: locale cp1251, fs mbcs, out cp866, pref cp1251
[debug] youtube-dl version 2017.10.15.1
[debug] Python version 2.7.11 - Windows-2003Server-5.2.3790-SP2
[debug] exe versions: ffmpeg N-75573-g1d0487f, ffprobe N-75573-g1d0487f, rtmpdump 2.4
[debug] Proxy map: {}
...
<end of log>
If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):
Note that youtube-dl does not support sites dedicated to copyright infringement. In order for site support request to be accepted all provided example URLs should not violate any copyrights.
Description of your issue, suggested solution and other information
Explanation of your issue in arbitrary form goes here. Please make sure the description is worded well enough to be understood. Provide as much context and examples as possible.
If work on your issue requires account credentials please provide them or explain how one can obtain them.
The text was updated successfully, but these errors were encountered:
Please follow the guide below
x
into all the boxes [ ] relevant to your issue (like this:[x]
)Make sure you are using the latest version: run
youtube-dl --version
and ensure your version is 2017.10.15.1. If it's not, read this FAQ entry and update. Issues with outdated version will be rejected.Before submitting an issue make sure you have:
What is the purpose of your issue?
The following sections concretize particular purposed issues, you can erase any section (the contents between triple ---) not applicable to your issue
If the purpose of this issue is a bug report, site support request or you are not completely sure provide the full verbose output as follows:
Add the
-v
flag to your command line you run youtube-dl with (youtube-dl -v <your command line>
), copy the whole output and insert it here. It should look similar to one below (replace it with your log inserted between triple ```):youtube-dl -v --all-subs http://www.pbs.org/video/2017-hispanic-heritage-awards-hz1pcq/
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: [u'-v', u'--all-subs', u'http://www.pbs.org/video/2017-hispanic-heritage-awards-hz1pcq/']
[debug] Encodings: locale UTF-8, fs UTF-8, out UTF-8, pref UTF-8
[debug] youtube-dl version 2017.10.15.1
[debug] Python version 2.7.13 - Linux-4.10.0-35-generic-x86_64-with-Ubuntu-17.04-zesty
[debug] exe versions: avconv 3.2.4-1build2, avprobe 3.2.4-1build2, ffmpeg 3.2.4-1build2, ffprobe 3.2.4-1build2, rtmpdump 2.4
[debug] Proxy map: {}
[debug] Using fake IP 3.25.5.189 (US) as X-Forwarded-For.
[pbs] Downloading JSON metadata
[pbs] 2017: Downloading widget/partnerplayer page
[pbs] 2017: Downloading portalplayer page
ERROR: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
Traceback (most recent call last):
File "/home/mbmiller/local/bin/youtube-dl/youtube_dl/YoutubeDL.py", line 784, in extract_info
ie_result = ie.extract(url)
File "/home/mbmiller/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 434, in extract
ie_result = self._real_extract(url)
File "/home/mbmiller/local/bin/youtube-dl/youtube_dl/extractor/pbs.py", line 585, in _real_extract
self._sort_formats(formats)
File "/home/mbmiller/local/bin/youtube-dl/youtube_dl/extractor/common.py", line 1072, in _sort_formats
raise ExtractorError('No video formats found')
ExtractorError: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.
If the purpose of this issue is a site support request please provide all kinds of example URLs support for which should be included (replace following example URLs by yours):
Note that youtube-dl does not support sites dedicated to copyright infringement. In order for site support request to be accepted all provided example URLs should not violate any copyrights.
Description of your issue, suggested solution and other information
Explanation of your issue in arbitrary form goes here. Please make sure the description is worded well enough to be understood. Provide as much context and examples as possible.
If work on your issue requires account credentials please provide them or explain how one can obtain them.
The text was updated successfully, but these errors were encountered: