This policy will create an incident when Flexera SaaS Manager identifies duplicate user accounts within a single managed SaaS application. An incident is raised with a list of duplicate users.
This policy uses the SaaS Management API to retrieve a list of managed SaaS applications and their users. The policy then looks for duplicate users within each application. Users are considered duplicates if they share the same first name, last name, and email address. These fields are normalized to lowercase and have extraneous whitespace removed to ensure matching occurs when appropriate.
This policy has the following input parameters required when launching the policy.
- Email Addresses - Email addresses of the recipients you wish to notify when new incidents are created.
- Send an email report
This Policy Template uses Credentials for authenticating to datasources -- in order to apply this policy you must have a Credential registered in the system that is compatible with this policy. If there are no Credentials listed when you apply the policy, please contact your Flexera Org Admin and ask them to register a Credential that is compatible with this policy. The information below should be consulted when creating the credential(s).
For administrators creating and managing credentials to use with this policy, the following information is needed:
- Flexera Credential (provider=flexera) which has the following Flexera SaaS Manager permissions:
SaaS Manager: Viewer
The Provider-Specific Credentials page in the docs has detailed instructions for setting up Credentials for the most common providers.
- Flexera
This Policy Template does not incur any cloud costs.