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Contacts are not syncing #32

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Nojaktreqd opened this issue Jan 15, 2020 · 18 comments
Open

Contacts are not syncing #32

Nojaktreqd opened this issue Jan 15, 2020 · 18 comments

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@Nojaktreqd
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Looks like it could be a great extension, but I have 1,000+ contacts that are not syncing. Only ~1/2 of my "A"s are syncing and nothing else. Stayed on the page until it finished, tried multiple times, no luck.

@zxdong262
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How many contacts do you have?

@Nojaktreqd
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Nojaktreqd commented Jan 15, 2020 via email

@zxdong262
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Tested 100+ contacts, all synced, I will try 4000+ contacts next.

@Nojaktreqd
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Nojaktreqd commented Jan 17, 2020 via email

@zxdong262
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@Nojaktreqd Are you available for a meeting like right now?

@zxdong262
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zxdong262 commented Jan 17, 2020

As I tested for 2500+ contacts, works too, until I click a session extend button, page refreshed, the syncing stopped.

@Nojaktreqd
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Nojaktreqd commented Jan 17, 2020 via email

@Nojaktreqd
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Nojaktreqd commented Jan 17, 2020 via email

@zxdong262
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Hi @Nojaktreqd

Just back to work, can we have a meeting, anytime exclude 23:00PM~06:30AM UTC+8 timezone(Shanghai time), you can contact me through drake.zhao@ringcentral.com

@zxdong262
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@DrTrout
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DrTrout commented Apr 13, 2020

I am also only getting partial synch w/ my last name A contacts. Is there anyway to limit the synch to just certain Tag Groups or Quicklists? There are 15k contacts in my db and I only need about 400-500 synched. thanks!

@DrTrout
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DrTrout commented Apr 13, 2020

Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
Context
_generated_background_page.html
Stack Trace
_generated_background_page.html:0 (anonymous function)
Nothing to see here, move along.
Unchecked runtime.lastError: No tab with id: 674.
Unchecked runtime.lastError: The message port closed before a response was received.
A cookie associated with a cross-site resource at http://ringcentral.com/ was set without the SameSite attribute. A future release of Chrome will only deliver cookies with cross-site requests if they are set with SameSite=None and Secure. You can review cookies in developer tools under Application>Storage>Cookies and see more details at https://www.chromestatus.com/feature/5088147346030592 and https://www.chromestatus.com/feature/5633521622188032.
A cookie associated with a cross-site resource at https://ringcentral.com/ was set without the SameSite attribute. A future release of Chrome will only deliver cookies with cross-site requests if they are set with SameSite=None and Secure. You can review cookies in developer tools under Application>Storage>Cookies and see more details at https://www.chromestatus.com/feature/5088147346030592 and https://www.chromestatus.com/feature/5633521622188032.
Unchecked runtime.lastError: The message port closed before a response was received.

@DrTrout
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DrTrout commented Apr 13, 2020

@DrTrout
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DrTrout commented Apr 13, 2020

@zxdong262
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@DrTrout The error will not stop the app from running, you can ignore it.
If you have many contacts, it may take a long time, due to RedtailCRM do not provide api to fetch contacts data, but do not worry, sync will start from last break point, so you can click sync button again next time, until you see notification that sync finished. And no it has to sync all contacts or the phone number matching would not work.

@DrTrout
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DrTrout commented Apr 13, 2020 via email

@zxdong262
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@DrTrout Can we have a meeting to check it? If so, please send your available time, timezone to zxdong@gmail.com, and your email address, I will shedule the meeting and send you the meeting link.

@cbrown211
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I am having the same issue. Just loaded RedtailCRM embeddable ringcentral phone extension. When syncing contacts its topping at the Js. I left the page open and got a message that the sync was complete but it wasn't.

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4 participants