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After rdtclient via radarr requests a torrent, then opening real-debrid GUI prompts for files to download #433

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vamichael opened this issue Mar 12, 2024 · 13 comments
Open

After rdtclient via radarr requests a torrent, then opening real-debrid GUI prompts for files to download #433

vamichael opened this issue Mar 12, 2024 · 13 comments

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@vamichael
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What version are you using?

Wat OS are you running? Ubuntu

Are you using Docker or as a service? yes

Which debrid provider are you using? real-debrid

Which downloader are you using? symlink

Please attach a log file here with the log setting set to debug

I’m using sonarr/radarr to submit torrents via rdtclient. Let’s say I add a movie (Caddyshack) with radarr. Radarr finds a torrent and uses rdtclient to request from real-debrid. Radarr looks like it’s downloading (movie goes purple) but no symllink is created. When I visit the torrent page in RD, I got the following pop up.
IMG_0009

Only after I manually press “start my torrent” will the symlink be created.

Is there a guide for using *arr with rdtclient/real-debrid and rclone? I just want the *arr to find content from indexers, then to submit that to realdebrid such that it will add the torrent content to my rclone directory.
@rogerfar
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Please post a debug log.

@vamichael
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not much to show

2024-03-12 19:08:25.830 -04:00 [WRN] : 101: /hub 2024-03-12 19:10:07.180 -04:00 [WRN] : 101: /hub 2024-03-12 19:15:18.040 -04:00 [WRN] : 101: /hub 2024-03-12 19:17:09.554 -04:00 [WRN] : 101: /hub 2024-03-12 19:18:55.154 -04:00 [WRN] : 101: /hub 2024-03-12 19:20:22.487 -04:00 [WRN] : 101: /hub 2024-03-12 19:22:36.813 -04:00 [WRN] : 101: /hub 2024-03-12 19:24:38.157 -04:00 [WRN] : 101: /hub 2024-03-12 19:29:01.929 -04:00 [WRN] : 101: /hub 2024-03-12 19:30:05.821 -04:00 [WRN] : 101: /hub 2024-03-12 19:31:07.608 -04:00 [WRN] : 101: /hub 2024-03-12 19:36:10.584 -04:00 [WRN] : 101: /hub 2024-03-12 19:46:41.985 -04:00 [WRN] : 101: /hub

@rogerfar
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Can you try the latest release and see if it fixes it?

@FutureTense
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Nope, it’s stilt doing it.

  1. add a series in sonarr
  2. Notice 2 episodes missing. In sonarr, do an automatic search for those 2 episodes
  3. rdtclient gets passed 2 torrents
  4. Open real-debrid GUI and click “torrents”
  5. Get a pop up to confirm which files to “download”
  6. Click Confrim. And this is the problem, I shouldn’t have to select confirm, right?

@rogerfar
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rogerfar commented May 3, 2024

I found the issue I think, should be good now in 2.0.76. It was because the torrent runner crashed.

@FutureTense
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FutureTense commented May 3, 2024 via email

@rogerfar
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rogerfar commented May 3, 2024

Can you post full logs from the start of RDT-client to see what is happening. In debug mode.

@vamichael
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vamichael commented May 4, 2024 via email

@rogerfar
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rogerfar commented May 5, 2024

Log level is in settings:
image

It does take a minute for it to select files after you added a new torrent as there is an artificial delay in there to make sure real-debrid caches everything properly.

@FutureTense
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Ok, I’ll have to wait for it to happen again. Are you on discord?

@FutureTense
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Found something interesting. I was looking at real-debrid and a torrent that rdtclient added to RD was shown as an “invalid magnet”. I deleted those and the problem went away. Is there a way for rdt to check for these?

@mrnajiboy
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mrnajiboy commented May 10, 2024 •
edited

I'm experiencing a very similar issue with a similar solve, in both Sonarr and Radarr.

What version are you using? 2.0.78

Wat OS are you running? Mac OS 14.4.1, running Docker Desktop desktop-linux v0.13.1:arm64

Are you using Docker as a service? no

Which debrid provider are you using? real-debrid

Which downloader are you using? symlink downloader.

I’m running a full docker container setup, with zurg (an rclone remote backend designed for rd) serving as my mount via the rclone docker volume plugin, and using overseerr + prowlarr > sonarr/radarr to submit torrents to rdtclient, scanning with autoscan to update Sonarr/Radar and Plex.

Sonarr/Radarr finds a torrent, uses rdtclient to request from real-debrid, and apparently downloads to 100% on the rd side and rdtclient side, but I'm met with the first message in the log below and the symlink isn't created. Sonarr looks like it’s downloading (movie goes purple) but still symlink remains absent.

To sovle, I visit the Torrents page in RD, click on the "unrestrict link" button for the relevant torrent, and Sonarr/Radarr then recognizes the torrent 1-2 minutes later and creates a symlink.

I accidentally pressed the unrestrict link button 3 times in this log example, and was met with a "fair usage limit" log error on every press. I normally only need to press once. But even with the error, the symlink was successfully created. Here's an example with Sonarr:

LOG:

rdtclient    | [05:07:37 ERR] Unable to start download: An unexpected error occurred preparing download https://lax2.download.real-debrid.com/d/FOHPFWXLLAZUK58/Invincible.2021.S00E01.Presenting.Atom.Eve.Special.Episode.REPACK.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb.mkv for torrent Invincible.2021.S00E01.Presenting.Atom.Eve.Special.Episode.REPACK.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb[TGx]: Could not find file from rclone mount! for download Invincible.2021.S00E01.Presenting.Atom.Eve.Special.Episode.REPACK.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb.mkv. Completed: 0%, avg speed: 0bytes/s (5ed6967f-efea-4788-b8f4-3aac35cb2849) remoteID:  for torrent Invincible.2021.S00E01.Presenting.Atom.Eve.Special.Episode.REPACK.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb[TGx] (UBCQ2INT7OX4A - downloaded 100%) (348d7bfb-7ae2-4e45-bb23-fc7a87013f33)
rdtclient    | [05:07:38 ERR] Download reported an error: Could not find file from rclone mount! for download Invincible.2021.S00E01.Presenting.Atom.Eve.Special.Episode.REPACK.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb.mkv. Completed: 0%, avg speed: 0bytes/s (5ed6967f-efea-4788-b8f4-3aac35cb2849) remoteID:  for torrent Invincible.2021.S00E01.Presenting.Atom.Eve.Special.Episode.REPACK.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb[TGx] (UBCQ2INT7OX4A - downloaded 100%) (348d7bfb-7ae2-4e45-bb23-fc7a87013f33)
zurg         | 2024-05-10T20:07:45.127ZINFOmanagerDetected changes! Refreshing 29 torrents
zurg         | 2024-05-10T20:07:45.798ZDEBUGrealdebridGot info for torrent M43G4C7WIWIGU (progress=100%)
zurg         | 2024-05-10T20:07:45.800ZDEBUGmanagerSaved torrent M43G4C7WIWIGU to file
zurg         | 2024-05-10T20:07:45.800ZINFOmanagerFetched info for 29 torrents
zurg         | 2024-05-10T20:07:45.800ZINFOmanagerCompiled into 29 torrents, 0 were missing info
zurg         | 2024-05-10T20:07:45.800ZINFOmanagerFinished refreshing torrents
zurg         | 2024-05-10T20:07:45.801ZDEBUGmanagerProcessing fixers (0 left: [])
zurg         | 2024-05-10T20:07:45.801ZDEBUGmanagerFinished processing fixers
zurg         | 2024-05-10T20:07:45.802ZDEBUGmanagerOutput of hook on_library_update:
zurg         | detected update on: torrents/Invincible.2021.S00E01.Presenting.Atom.Eve.Special.Episode.REPACK.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb.mkv
zurg         | detected update on: __all__/Invincible.2021.S00E01.Presenting.Atom.Eve.Special.Episode.REPACK.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb.mkv
zurg         | 
zurg         | 2024-05-10T20:07:45.802ZDEBUGmanagerTriggered hook on_library_update for 2 path(s)
sonarr4k     | [Info] ImportListSyncService: Starting Import List Sync 
sonarr4k     | [Info] ImportListSyncService: Processing 2 list items 
sonarr4k     | [Info] ImportListSyncService: Import List Sync Completed. Items found: 2, Series added: 0 
rdtclient    | [05:07:50 ERR] Cannot unrestrict link: {ex.Message}
rdtclient    | RDNET.RealDebridException: fair_usage_limit
rdtclient    |    at RDNET.Requests.Request(String baseUrl, String url, String headerOutput, Boolean requireAuthentication, RequestType requestType, HttpContent data, CancellationToken cancellationToken)
rdtclient    |    at RDNET.Requests.Request[T](String baseUrl, String url, Boolean requireAuthentication, RequestType requestType, HttpContent data, CancellationToken cancellationToken)
rdtclient    |    at RDNET.Requests.PostRequestAsync[T](String url, IEnumerable`1 data, Boolean requireAuthentication, CancellationToken cancellationToken)
rdtclient    |    at RDNET.UnrestrictApi.LinkAsync(String link, String password, Boolean remote, CancellationToken cancellationToken)
rdtclient    |    at RdtClient.Service.Services.TorrentClients.RealDebridTorrentClient.Unrestrict(String link) in /appserver/server/RdtClient.Service/Services/TorrentClients/RealDebridTorrentClient.cs:line 271
rdtclient    |    at RdtClient.Service.Services.Torrents.UnrestrictLink(Guid downloadId) in /appserver/server/RdtClient.Service/Services/Torrents.cs:line 364
rdtclient    |    at RdtClient.Service.Services.TorrentRunner.Tick() in /appserver/server/RdtClient.Service/Services/TorrentRunner.cs:line 350
zurg         | 2024-05-10T20:07:55.143ZINFOmanagerDetected changes! Refreshing 28 torrents
zurg         | 2024-05-10T20:07:55.545ZINFOmanagerFetched info for 28 torrents
zurg         | 2024-05-10T20:07:55.545ZINFOmanagerCompiled into 29 torrents, 0 were missing info
zurg         | 2024-05-10T20:07:55.546ZINFOmanagerRemoving torrent Invincible.2021.S00E01.Presenting.Atom.Eve.Special.Episode.REPACK.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb.mkv from zurg database (not real-debrid)
zurg         | 2024-05-10T20:07:55.546ZINFOmanagerFinished refreshing torrents
zurg         | 2024-05-10T20:07:55.547ZDEBUGmanagerProcessing fixers (0 left: [])
zurg         | 2024-05-10T20:07:55.548ZDEBUGmanagerFinished processing fixers
zurg         | 2024-05-10T20:07:55.548ZDEBUGmanagerTriggered hook on_library_update for 0 path(s)
overseerr    | 2024-05-10T20:08:00.011Z [debug][Jobs]: Starting scheduled job: Download Sync 
overseerr    | 2024-05-10T20:08:00.019Z [debug][Download Tracker]: Found 1 item(s) in progress on Sonarr server: Sonarr 
rdtclient    | [05:08:01 ERR] Cannot unrestrict link: {ex.Message}
rdtclient    | RDNET.RealDebridException: fair_usage_limit
rdtclient    |    at RDNET.Requests.Request(String baseUrl, String url, String headerOutput, Boolean requireAuthentication, RequestType requestType, HttpContent data, CancellationToken cancellationToken)
rdtclient    |    at RDNET.Requests.Request[T](String baseUrl, String url, Boolean requireAuthentication, RequestType requestType, HttpContent data, CancellationToken cancellationToken)
rdtclient    |    at RDNET.Requests.PostRequestAsync[T](String url, IEnumerable`1 data, Boolean requireAuthentication, CancellationToken cancellationToken)
rdtclient    |    at RDNET.UnrestrictApi.LinkAsync(String link, String password, Boolean remote, CancellationToken cancellationToken)
rdtclient    |    at RdtClient.Service.Services.TorrentClients.RealDebridTorrentClient.Unrestrict(String link) in /appserver/server/RdtClient.Service/Services/TorrentClients/RealDebridTorrentClient.cs:line 271
rdtclient    |    at RdtClient.Service.Services.Torrents.UnrestrictLink(Guid downloadId) in /appserver/server/RdtClient.Service/Services/Torrents.cs:line 364
rdtclient    |    at RdtClient.Service.Services.TorrentRunner.Tick() in /appserver/server/RdtClient.Service/Services/TorrentRunner.cs:line 350
zurg         | 2024-05-10T20:08:05.135ZINFOmanagerDetected changes! Refreshing 28 torrents
zurg         | 2024-05-10T20:08:05.476ZINFOmanagerFetched info for 28 torrents
zurg         | 2024-05-10T20:08:05.476ZINFOmanagerCompiled into 28 torrents, 0 were missing info
zurg         | 2024-05-10T20:08:05.476ZINFOmanagerFinished refreshing torrents
zurg         | 2024-05-10T20:08:05.477ZDEBUGmanagerProcessing fixers (0 left: [])
zurg         | 2024-05-10T20:08:05.478ZDEBUGmanagerFinished processing fixers
zurg         | 2024-05-10T20:08:05.479ZDEBUGmanagerTriggered hook on_library_update for 0 path(s)
rdtclient    | [05:08:12 ERR] Cannot unrestrict link: {ex.Message}
rdtclient    | RDNET.RealDebridException: fair_usage_limit
rdtclient    |    at RDNET.Requests.Request(String baseUrl, String url, String headerOutput, Boolean requireAuthentication, RequestType requestType, HttpContent data, CancellationToken cancellationToken)
rdtclient    |    at RDNET.Requests.Request[T](String baseUrl, String url, Boolean requireAuthentication, RequestType requestType, HttpContent data, CancellationToken cancellationToken)
rdtclient    |    at RDNET.Requests.PostRequestAsync[T](String url, IEnumerable`1 data, Boolean requireAuthentication, CancellationToken cancellationToken)
rdtclient    |    at RDNET.UnrestrictApi.LinkAsync(String link, String password, Boolean remote, CancellationToken cancellationToken)
rdtclient    |    at RdtClient.Service.Services.TorrentClients.RealDebridTorrentClient.Unrestrict(String link) in /appserver/server/RdtClient.Service/Services/TorrentClients/RealDebridTorrentClient.cs:line 271
rdtclient    |    at RdtClient.Service.Services.Torrents.UnrestrictLink(Guid downloadId) in /appserver/server/RdtClient.Service/Services/Torrents.cs:line 364
rdtclient    |    at RdtClient.Service.Services.TorrentRunner.Tick() in /appserver/server/RdtClient.Service/Services/TorrentRunner.cs:line 350
zurg         | 2024-05-10T20:08:15.198ZINFOmanagerDetected changes! Refreshing 29 torrents
zurg         | 2024-05-10T20:08:15.550ZINFOmanagerFetched info for 28 torrents
zurg         | 2024-05-10T20:08:15.550ZINFOmanagerCompiled into 28 torrents, 0 were missing info
zurg         | 2024-05-10T20:08:15.550ZINFOmanagerFinished refreshing torrents
zurg         | 2024-05-10T20:08:15.550ZDEBUGmanagerProcessing fixers (0 left: [])
zurg         | 2024-05-10T20:08:15.551ZDEBUGmanagerFinished processing fixers
zurg         | 2024-05-10T20:08:15.552ZDEBUGmanagerTriggered hook on_library_update for 0 path(s)
zurg         | 2024-05-10T20:08:25.152ZINFOmanagerDetected changes! Refreshing 29 torrents
zurg         | 2024-05-10T20:08:25.842ZDEBUGrealdebridGot info for torrent UQLIQKLIQRBMU (progress=100%)
zurg         | 2024-05-10T20:08:25.845ZDEBUGmanagerSaved torrent UQLIQKLIQRBMU to file
zurg         | 2024-05-10T20:08:25.845ZINFOmanagerFetched info for 29 torrents
zurg         | 2024-05-10T20:08:25.845ZINFOmanagerCompiled into 29 torrents, 0 were missing info
zurg         | 2024-05-10T20:08:25.845ZINFOmanagerFinished refreshing torrents
zurg         | 2024-05-10T20:08:25.846ZDEBUGmanagerProcessing fixers (0 left: [])
zurg         | 2024-05-10T20:08:25.846ZDEBUGmanagerFinished processing fixers
zurg         | 2024-05-10T20:08:25.847ZDEBUGmanagerOutput of hook on_library_update:
zurg         | detected update on: torrents/Invincible.2021.S00E01.Presenting.Atom.Eve.Special.Episode.REPACK.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb.mkv
zurg         | detected update on: __all__/Invincible.2021.S00E01.Presenting.Atom.Eve.Special.Episode.REPACK.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb.mkv
zurg         | 
zurg         | 2024-05-10T20:08:25.847ZDEBUGmanagerTriggered hook on_library_update for 2 path(s)
rdtclient    | [05:08:33 INF] Created symbolic link from /realdebrid/torrents/Invincible.2021.S00E01.Presenting.Atom.Eve.Special.Episode.REPACK.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb.mkv/Invincible.2021.S00E01.Presenting.Atom.Eve.Special.Episode.REPACK.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb.mkv to /mnt/symlinks/sonarr/Invincible.2021.S00E01.Presenting.Atom.Eve.Special.Episode.REPACK.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb[TGx]/Invincible.2021.S00E01.Presenting.Atom.Eve.Special.Episode.REPACK.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb.mkv

@rogerfar
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rogerfar commented May 14, 2024 •
edited

I was afraid of this yes. It's possible it's unrestricting too quickly causing a fair_usage_limit error.

I could add a retry mechanism in RDT, but it's hard to know what the limits are.

Looking around a bit more, there are others with the same error, looks like there is some sort of limit in Real-Debrid.

See:
https://real-debrid.com/support (search for limit).
https://real-debrid.com/traffic

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4 participants
@rogerfar @vamichael @FutureTense @mrnajiboy