Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

'Exception: {"status":400}" when installing the plugin with matomo 3.14.1 #9

Closed
bilbo-the-hobbit opened this issue Jan 11, 2021 · 6 comments
Labels
bug Something isn't working

Comments

@bilbo-the-hobbit
Copy link

Describe the bug

I installed Ip2 to company on Matomo version: 3.14.1

and i trigger the bug mentioned in #4

To Reproduce
Steps to reproduce the behavior:

  1. install ip2company
  2. Click on Visitors/Companies
  3. Get the 'Exception: {"status":400}"

Expected behavior

See a list of companies like in the screenshot in the documentation

Screenshots

ip2comapny-bugs

Desktop (please complete the following information):

  • OS: Debian Buster
  • Browser [Firefox]
  • Version [78.6.1esr]

Additional context
Add any other context about the problem here.

@Romain
Copy link
Owner

Romain commented Jan 12, 2021

Hi @bilbo-the-hobbit, thanks for letting me know about this bug.
Could you paste here the logs generated by this error?
To do so, please install the LogViewer plugin, activate it, go again on the page that generates an error, and then, copy the logs from the log viewer in the admin.

@Romain
Copy link
Owner

Romain commented Jan 12, 2021

Can you also tell me which version of the plugin has been installed?

@Romain Romain added the bug Something isn't working label Jan 12, 2021
@bilbo-the-hobbit
Copy link
Author

bilbo-the-hobbit commented Jan 15, 2021

i installed IPtoCompany 4.0.3 and then matomo suggested to upgrade to 4.0.6.

I installed logviewer but i got not log into Logviewer after going forth and back clicking on Visitors/companies ?

my setup is a follow, i connect to my sso portal that redirect me to matomo with http headers.

looking a my log i found this see the file attatched

ip2company-bug.txt

@Romain
Copy link
Owner

Romain commented Jan 18, 2021

Thanks for this file @bilbo-the-hobbit, it helped.
I published new versions of the plugin (0.4.7 and 1.0.2). Could you try them and let me know if it fixed the bug?

@bilbo-the-hobbit
Copy link
Author

hello @Romain,

i just upgrade and it seems to work fine now

Cheers

@Romain
Copy link
Owner

Romain commented Jan 18, 2021

Thanks @bilbo-the-hobbit

@Romain Romain closed this as completed Jan 18, 2021
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
bug Something isn't working
Projects
None yet
Development

No branches or pull requests

2 participants