systemd times out while starting rsyslog

[Programie]

Expected behavior

rsyslog successfully starts using systemd.

Actual behavior

The rsyslogd process gets started/restarted while invoking "systemctl restart rsyslog" but systemctl waits for something and finally times out.

I could not reproduce the issue on hosts having installed the previous version of rsyslog (8.2006.0-1).

Steps to reproduce the behavior

• Install rsyslog version 8.2006.0-2 on Debian (I've tested it on Jessie, Stretch and Buster).
• Installation will fail while trying to start/restart rsyslog due to timeout
• Trying to restart the service will also result in a systemd timeout

Environment

• rsyslog version: 8.2006.0-2
• platform: Debian 8.x Jessie, Debian 9.x Stretch and Debian 10.x Buster

Output

$ systemctl restart rsyslog
Job for rsyslog.service failed because a timeout was exceeded.
See "systemctl status rsyslog.service" and "journalctl -xe" for details.

$ journalctl -u rsyslog
Jul 06 14:29:56 myhostname systemd[1]: Starting System Logging Service...
Jul 06 14:31:26 myhostname systemd[1]: rsyslog.service: Start operation timed out. Terminating.
Jul 06 14:31:26 myhostname systemd[1]: Failed to start System Logging Service.
Jul 06 14:31:26 myhostname systemd[1]: rsyslog.service: Unit entered failed state.
Jul 06 14:31:26 myhostname systemd[1]: rsyslog.service: Failed with result 'timeout'.
Jul 06 14:31:26 myhostname systemd[1]: rsyslog.service: Service hold-off time over, scheduling restart.
Jul 06 14:31:26 myhostname systemd[1]: Stopped System Logging Service.
Jul 06 14:31:26 myhostname systemd[1]: Starting System Logging Service...

[rgerhards]

I think we had issue with the systemd service file in packaging. Can you give it a new try, pls?

[Programie]

I just gave it another try but the restart is still failing.

I also saw that the package was not updated in the repository. Maybe that's the issue? The modification time says Sat, 18 Jul 2020 12:28:16 GMT (Unix time: 1595075296).

[rgerhards]

I also saw that the package was not updated in the repository. Maybe that's the issue? The modification time says Sat, 18 Jul 2020 12:28:16 GMT (Unix time: 1595075296).

let me check if there is something "unexpected" in OBS. May take a day due to other work...

[lumy]

Hello guys,

I've run into the same trouble.
Version of rsyslog: rsyslogd 8.2010.0 (aka 2020.10). <- From OBS.

Tested on Debian 10 with OBS package and OBS Repository.
This is really problematique as:
Any script will see 'systemctl restart rsyslog' to fail even if it did restart and that block provisioning script.

Any news ?
Also i've tested the package and repository for Unbutu20.04 and it does work.

[spijker]

Same issue , the different I see between the standard debian repos version or the working ubuntu from OBS itself is that this binary doesn't include the libsystemd.so.0.

ldd /usr/sbin/rsyslogd
linux-vdso.so.1 (0x00007ffc47193000)
libz.so.1 => /lib/x86_64-linux-gnu/libz.so.1 (0x00007fdae0985000)
libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007fdae0964000)
libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007fdae095f000)
librt.so.1 => /lib/x86_64-linux-gnu/librt.so.1 (0x00007fdae0955000)
libestr.so.0 => /lib/x86_64-linux-gnu/libestr.so.0 (0x00007fdae0751000)
libfastjson.so.4 => /lib/x86_64-linux-gnu/libfastjson.so.4 (0x00007fdae0546000)
libuuid.so.1 => /lib/x86_64-linux-gnu/libuuid.so.1 (0x00007fdae053b000)
libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007fdae037a000)
/lib64/ld-linux-x86-64.so.2 (0x00007fdae0c5a000)