waiting for image, then connection reset by peer errors looping indefinitely

[ll3N1GmAll]

Describe the bug you encountered:

I have this same issue detailed in #499; but am not using the docker container. Client connects, then hangs on "waiting for image" for a second, and then i get the "reset by peer" error. This just keeps looping indefinitely until i stop it. All other clients are working fine except this one. This is a linux client; but other linux clients work fine. This client is running PopOS. So, it's possible the GUI is having an issue with RustDesk.

What did you expect to happen instead?

The connection to establish properly and show the desktop

How did you install RustDesk?

installed github release 1.1.9 from the rustdesk website's download button

RustDesk version and environment

installed github release 1.1.9 from the rustdesk website's download button to a PopOS linux client. Using a self hosted server (not the docker container). All other windows and linux clients are working properly.

[sirtemporary]

Downloaded current Pop!_Os (22.04 LTS) from website, installed in VM. Downloaded rustdesk-1.1.9.deb, attempt to install (failed with pulseaudio requirement). re-packaged it according to #559 then re-tried the install, which worked. Started it up, entered my id server and key, and successfully connected to the pop!_os client computer. After that, I successfully used it to connect to a windows client.
So, it is possible to run on pop!_os. I just did a default install, maybe you have some custom configuration? I guess, I'd advise that you double-check everything, the id server and key, and make sure the server is reachable from the pop!_os computer (ping)

[rustdesk]

Thanks

[ll3N1GmAll]

RustDesk installed successfully for me in PopOS and I can connect to the client; but it fails to fully establish. Instead, it loops between the 2 "waiting for image", then "connection reset by peer" errors indefinitely.

[sirtemporary]

Could you please run the following commands in a terminal window and post the result:
lsb_release -a
dpkg -s rustdesk

[vyncusp]

Same issue, im using centos os and install itu without using docker.
Rustdesk working fine if the client is LAN problem only happen when i need to connect outside of LAN

.

[vyncusp]

Same issue, im using centos os and install itu without using docker. Rustdesk working fine if the client is LAN problem only happen when i need to connect outside of LAN .

Problem solved when installed using ubuntu and docker. Thx you all