Found an unsupported model 'zhimi.fan.za5' for class 'FanZA5' #1344

H4rl3k1n · 2022-03-04T07:28:04Z

Describe the bug
My Xiaomi SmartMi Standing Fan 3 integration worked untill 2022.2.x, with 2022.3.0 integration failed.
Message in integration:
{'code': -9999, 'message': 'user ack timeout'}

Errormessage in log:
Source: /usr/local/lib/python3.9/site-packages/miio/device.py:155
First occurred: 07:58:08 (19 occurrences)
Last logged: 08:20:41

Found an unsupported model 'zhimi.fan.za5' for class 'FanZA5'. If this is working for you, please open an issue at https://github.com/rytilahti/python-miio/

I checked the login datas, also the fan works in Xiaomi App.

System Health

version	core-2022.3.1
installation_type	Home Assistant Container
dev	false
hassio	false
docker	true
user	root
virtualenv	false
python_version	3.9.9
os_name	Linux
os_version	5.10.92-v8+
arch	aarch64
timezone	Europe/Berlin

KitHubek · 2022-03-04T10:36:41Z

the same here, the same verions HA and all. fans working via Xiaomi mobile app

Logger: miio.device
Source: /usr/local/lib/python3.9/site-packages/miio/device.py:155
First occurred: 09:47:49 (274 occurrences)
Last logged: 11:31:59

Found an unsupported model 'zhimi.fan.za5' for class 'FanZA5'. If this is working for you, please open an issue at https://github.com/rytilahti/python-miio/

2022-03-04 09:47:58 WARNING (MainThread) [homeassistant.config_entries] Config entry 'vent1' for xiaomi_miio integration not ready yet: {'code': -9999, 'message': 'user ack timeout'}; Retrying in background
2022-03-04 09:47:59 WARNING (MainThread) [homeassistant.config_entries] Config entry 'vent2' for xiaomi_miio integration not ready yet: {'code': -9999, 'message': 'user ack timeout'}; Retrying in background
2022-03-04 09:47:59 WARNING (MainThread) [homeassistant.config_entries] Config entry 'vent3' for xiaomi_miio integration not ready yet: {'code': -9999, 'message': 'user ack timeout'}; Retrying in background

rytilahti · 2022-03-04T14:40:06Z

The linked PR fixes the warning about an unsupported model. Those user ack timeout errors are difficult to fix as that is what the device is responding for the requests, and there is no easy way of knowing why that is happening: maybe the device is being accessed by other app? Maybe the device does not understand the command? Maybe the device is busy updating its data from sensors and doesn't want to respond?

rytilahti · 2022-03-04T16:31:10Z

Ah, as it was working previously, I'll reopen this issue.

Could you please try if miiocli fanza5 commands are working correctly? It would be helpful to know if it broke due to a change in homeassistant or due to one in this project, thanks!

KitHubek · 2022-03-04T16:39:43Z

yes, previously this fans working without any problems. Iam using this fans with mio integraton since few months with success and without any errors

ikaruswill · 2022-03-04T16:46:53Z

Same here. This just happened after a restart of home-assistant for me. Strangely before the restart it worked.

H4rl3k1n · 2022-03-04T17:52:39Z

Same here, the Fan worked without any problems before Version 3.0, since the new version the problem pops up. For fun ive loaded 2.x again, worked again. Must have smth to do with new HA version i.m.o.

rytilahti · 2022-03-04T19:14:51Z

It is not that simple to debug such issues without a test device and it's already clear that there is an issue, but we need to narrow whether it is in the backend lib or in the integration itself. And that's why I asked if someone could try to control the device using the miiocli tool, so if someone could please try it out to see if it works it would be great.

H4rl3k1n · 2022-03-04T19:36:39Z

Im afk untill sunday evening, but then ill have a look at this tool.

ikaruswill · 2022-03-05T01:11:18Z

I noticed this issue right before I was heading to bed so I figured to contribute any info I had at that point. Anyways, I ran miiocli and this is the output from an off command. It does turn off the fan, for the record.

$ miiocli fanza5 --ip <REDACTED> --token <REDACTED> off
Powering off
WARNING:miio.device:Found an unsupported model 'zhimi.fan.za5' for class 'FanZA5'. If this is working for you, please open an issue at https://github.com/rytilahti/python-miio/
[{'did': 'power', 'siid': 2, 'piid': 1, 'code': 0}]

Other commands work as well, tested a sample of all possible commands

$ miiocli fanza5 --ip <REDACTED> --token <REDACTED> set_led_brightness 100
b6a set_led_brightness 100
Setting LED brightness to 100%
WARNING:miio.device:Found an unsupported model 'zhimi.fan.za5' for class 'FanZA5'. If this is working for you, please open an issue at https://github.com/rytilahti/python-miio/
[{'did': 'light', 'siid': 4, 'piid': 3, 'code': 0}]

$ miiocli fanza5 --ip <REDACTED> --token <REDACTED> set_buzzer on
Turning on buzzer
WARNING:miio.device:Found an unsupported model 'zhimi.fan.za5' for class 'FanZA5'. If this is working for you, please open an issue at https://github.com/rytilahti/python-miio/
[{'did': 'buzzer', 'siid': 5, 'piid': 1, 'code': 0}]

$ miiocli fanza5 --ip <REDACTED> --token <REDACTED> status
WARNING:miio.device:Found an unsupported model 'zhimi.fan.za5' for class 'FanZA5'. If this is working for you, please open an issue at https://github.com/rytilahti/python-miio/
Angle: 60
Battery Supported: False
Buttons Pressed: None
Buzzer: False
Child Lock: False
Delay Off Countdown: 0
Fan Level: 2
Fan Speed: 35
Humidity: 79
Ionizer: True
LED Brightness: 0
Mode: Normal
Oscillate: False
Power: on
Powersupply Attached: True
Speed RPM: 470
Temperature: 28.8

EDIT: Something's probably wrong with my battery. Checked your Miot mappings and confirmed they're correct.

funforums · 2022-03-05T14:06:59Z

Confirmed, same issue here after upgrading to latest stable version (2022.3.1).

KitHubek · 2022-03-06T09:05:48Z

i searched when issue starts ant this issue starts after update to HA 2022.3.1

rytilahti · 2022-03-06T17:41:31Z

Thanks for testing, @ikaruswill! That makes it more probable that the bug is somewhere in the homeassistant integration and not in the backend lib, helping to narrow where to search for the solution.

Kirmas · 2022-03-06T18:06:34Z

Could some one change log level in home assistant to "debug" for integration and provide log with {'code': -9999, 'message': 'user ack timeout'} error.

ikaruswill · 2022-03-06T18:09:10Z

No probs, happy to help with any further information.
While I try to set the log level to debug, I'd like to highlight that I did not upgrade home-assistant when this problem first occurred. I'm still on 2022.2.8 using the official docker image + my own LDAP script. The problem first occurred when I restarted the container that day when I first left a comment.

ikaruswill · 2022-03-06T18:12:00Z

@Kirmas Do you happen to know what's the integration's log config key or more precisely, component_namespace?
e.g. in configuration.yaml

logger:
  default: debug
  logs:
    custom_components.my_integration: critical

Kirmas · 2022-03-06T18:19:38Z

@Kirmas Do you happen to know what's the integration's log config key or more precisely, component_namespace? e.g. in configuration.yaml
logger:
  default: debug
  logs:
    custom_components.my_integration: critical

yes. @ikaruswill thankyou for your help.

ikaruswill · 2022-03-06T18:30:04Z

I've redacted the IP addresses and any token-containing strings for privacy reasons but rest assured they are indeed of the fan itself.

This entry is on its own.

2022-03-06 18:26:01 INFO (MainThread) [homeassistant.components.xiaomi_miio] Got exception while fetching the state, trying again: {'code': -9999, 'message': 'user ack timeout'}

Another possibly relevant entry

2022-03-06 18:24:32 DEBUG (SyncWorker_1) [miio.miioprotocol] <REDACTED>:54321 (ts: 1970-02-02 03:11:55, id: 2) << {'id': 2, 'error': {'code': -9999, 'message': 'user ack timeout'}, 'exe_time': 4010}

Looking up the IP address of my fan in the logs:

2022-03-06 18:25:56 DEBUG (MainThread) [homeassistant.components.xiaomi_miio] Initializing with host <REDACTED> (token <REDACTED>...)
2022-03-06 18:25:56 DEBUG (SyncWorker_0) [miio.click_common] Unknown model, trying autodetection. None None
2022-03-06 18:25:57 DEBUG (SyncWorker_0) [miio.miioprotocol] Got a response: Container:
    data = Container:
        data = b'' (total 0)
        value = b'' (total 0)
        offset1 = 32
        offset2 = 32
        length = 0
    header = Container:
        data = b'!1\x00 \x00\x00\x00\x00\x17\x92\x92\xdd\x00*]O' (total 16)
        value = Container:
            length = 32
            unknown = 0
            device_id = unhexlify('179292dd')
            ts = 1970-02-02 03:13:19
        offset1 = 0
        offset2 = 16
        length = 16
    checksum = b'\xff\xff\xff\xff\xff\xff\xff\xff\xff\xff\xff\xff\xff\xff\xff\xff' (total 16)
2022-03-06 18:25:57 DEBUG (SyncWorker_0) [miio.miioprotocol] Discovered 179292dd with ts: 1970-02-02 03:13:19, token: b'ffffffffffffffffffffffffffffffff'
2022-03-06 18:25:57 DEBUG (SyncWorker_0) [miio.miioprotocol] <REDACTED>:54321 >>: {'id': 1, 'method': 'miIO.info', 'params': []}
2022-03-06 18:25:57 DEBUG (SyncWorker_0) [miio.miioprotocol] <REDACTED>:54321 (ts: 1970-02-02 03:13:19, id: 1) << {'id': 1, 'result': {'life': 2776399, 'uid': 1576645942, 'model': 'zhimi.fan.za5', 'token': '<REDACTED>', 'ipflag': 1, 'fw_ver': '2.0.8', 'mcu_fw_ver': '0018', 'miio_ver': '0.0.8', 'hw_ver': 'esp32', 'mmfree': 63760, 'mac': '54:48:E6:EC:E9:C0', 'wifi_fw_ver': 'cef6c09-dirty', 'ap': {'ssid': '<REDACTED>', 'bssid': 'D4:5D:64:98:8F:00', 'rssi': -48, 'primary': 6}, 'netif': {'localIp': '<REDACTED>', 'mask': '255.255.255.0', 'gw': '<REDACTED>'}}, 'exe_time': 40}
2022-03-06 18:25:57 DEBUG (SyncWorker_0) [miio.device] Detected model zhimi.fan.za5
2022-03-06 18:25:57 WARNING (SyncWorker_0) [miio.device] Found an unsupported model 'zhimi.fan.za5' for class 'FanZA5'. If this is working for you, please open an issue at https://github.com/rytilahti/python-miio/
2022-03-06 18:25:57 DEBUG (SyncWorker_0) [miio.miioprotocol] <REDACTED>:54321 >>: {'id': 2, 'method': 'get_properties', 'params': [{'did': 'zhimi.fan.za5', 'power': {'siid': 2, 'piid': 1}, 'fan_level': {'siid': 2, 'piid': 2}, 'swing_mode': {'siid': 2, 'piid': 3}, 'swing_mode_angle': {'siid': 2, 'piid': 5}, 'mode': {'siid': 2, 'piid': 7}, 'power_off_time': {'siid': 2, 'piid': 10}, 'anion': {'siid': 2, 'piid': 11}, 'child_lock': {'siid': 3, 'piid': 1}, 'light': {'siid': 4, 'piid': 3}, 'buzzer': {'siid': 5, 'piid': 1}, 'buttons_pressed': {'siid': 6, 'piid': 1}, 'battery_supported': {'siid': 6, 'piid': 2}, 'set_move': {'siid': 6, 'piid': 3}, 'speed_rpm': {'siid': 6, 'piid': 4}, 'powersupply_attached': {'siid': 6, 'piid': 5}, 'fan_speed': {'siid': 6, 'piid': 8}, 'humidity': {'siid': 7, 'piid': 1}, 'temperature': {'siid': 7, 'piid': 7}}]}

rytilahti · 2022-03-06T19:54:15Z

While I try to set the log level to debug, I'd like to highlight that I did not upgrade home-assistant when this problem first occurred. I'm still on 2022.2.8 using the official docker image + my own LDAP script.

This made me think that the problem could be related to something else besides the upstream version bump of python-miio. Could it be that the device got a new firmware which doesn't like how the library is talking to it?

That command is the very same that is used by miiocli to request the state, but if you wish, you could verify it by adding --debug (miiocli --debug fanza5 --ip <REDACTED> --token <REDACTED> status), just to be sure.

H4rl3k1n · 2022-03-06T20:04:15Z

I dont think its related to firmware, my fan has no permission to connect to Internet (via setting in my router), i gave the permission after the problem showed up to test if it works via Xiaomi app. So it had no chance for an upgrade.

ikaruswill · 2022-03-07T03:09:05Z

I tried running miiocli with the --debug, I see the exact same log output as the ones reported in the home-assistant logs I pasted above.

bash-5.1# miiocli --debug fanza5 --ip <REDACTED> --token <REDACTED> status
INFO:miio.cli:Debug mode active
DEBUG:miio.click_common:Unknown model, trying autodetection. None None
DEBUG:miio.miioprotocol:Got a response: Container:
    data = Container:
        data = b'' (total 0)
        value = b'' (total 0)
        offset1 = 32
        offset2 = 32
        length = 0
    header = Container:
        data = b'!1\x00 \x00\x00\x00\x00\x17\x92\x92\xdd\x00*\xd6\xfd' (total 16)
        value = Container:
            length = 32
            unknown = 0
            device_id = unhexlify('179292dd')
            ts = 1970-02-02 11:52:29
        offset1 = 0
        offset2 = 16
        length = 16
    checksum = b'\xff\xff\xff\xff\xff\xff\xff\xff\xff\xff\xff\xff\xff\xff\xff\xff' (total 16)
DEBUG:miio.miioprotocol:Discovered 179292dd with ts: 1970-02-02 11:52:29, token: b'ffffffffffffffffffffffffffffffff'
DEBUG:miio.miioprotocol:<REDACTED>:54321 >>: {'id': 1, 'method': 'miIO.info', 'params': []}
DEBUG:miio.miioprotocol:<REDACTED>:54321 (ts: 1970-02-02 11:52:30, id: 1) << {'id': 1, 'result': {'life': 2807550, 'uid': 1576645942, 'model': 'zhimi.fan.za5', 'token': '<REDACTED>', 'ipflag': 1, 'fw_ver': '2.0.8', 'mcu_fw_ver': '0018', 'miio_ver': '0.0.8', 'hw_ver': 'esp32', 'mmfree': 63760, 'mac': '54:48:E6:EC:E9:C0', 'wifi_fw_ver': 'cef6c09-dirty', 'ap': {'ssid': '<REDACTED>', 'bssid': 'D4:5D:64:98:8F:00', 'rssi': -48, 'primary': 6}, 'netif': {'localIp': '<REDACTED>', 'mask': '255.255.255.0', 'gw': '<REDACTED>'}}, 'exe_time': 40}
DEBUG:miio.device:Detected model zhimi.fan.za5
WARNING:miio.device:Found an unsupported model 'zhimi.fan.za5' for class 'FanZA5'. If this is working for you, please open an issue at https://github.com/rytilahti/python-miio/
DEBUG:miio.miioprotocol:<REDACTED>:54321 >>: {'id': 2, 'method': 'get_properties', 'params': [{'did': 'power', 'siid': 2, 'piid': 1}, {'did': 'fan_level', 'siid': 2, 'piid': 2}, {'did': 'swing_mode', 'siid': 2, 'piid': 3}, {'did': 'swing_mode_angle', 'siid': 2, 'piid': 5}, {'did': 'mode', 'siid': 2, 'piid': 7}, {'did': 'power_off_time', 'siid': 2, 'piid': 10}, {'did': 'anion', 'siid': 2, 'piid': 11}, {'did': 'child_lock', 'siid': 3, 'piid': 1}, {'did': 'light', 'siid': 4, 'piid': 3}, {'did': 'buzzer', 'siid': 5, 'piid': 1}, {'did': 'buttons_pressed', 'siid': 6, 'piid': 1}, {'did': 'battery_supported', 'siid': 6, 'piid': 2}, {'did': 'set_move', 'siid': 6, 'piid': 3}, {'did': 'speed_rpm', 'siid': 6, 'piid': 4}, {'did': 'powersupply_attached', 'siid': 6, 'piid': 5}]}
DEBUG:miio.miioprotocol:<REDACTED>:54321 (ts: 1970-02-02 11:52:30, id: 2) << {'id': 2, 'result': [{'did': 'power', 'siid': 2, 'piid': 1, 'code': 0, 'value': False}, {'did': 'fan_level', 'siid': 2, 'piid': 2, 'code': 0, 'value': 2}, {'did': 'swing_mode', 'siid': 2, 'piid': 3, 'code': 0, 'value': False}, {'did': 'swing_mode_angle', 'siid': 2, 'piid': 5, 'code': 0, 'value': 60}, {'did': 'mode', 'siid': 2, 'piid': 7, 'code': 0, 'value': 1}, {'did': 'power_off_time', 'siid': 2, 'piid': 10, 'code': 0, 'value': 0}, {'did': 'anion', 'siid': 2, 'piid': 11, 'code': 0, 'value': True}, {'did': 'child_lock', 'siid': 3, 'piid': 1, 'code': 0, 'value': False}, {'did': 'light', 'siid': 4, 'piid': 3, 'code': 0, 'value': 0}, {'did': 'buzzer', 'siid': 5, 'piid': 1, 'code': 0, 'value': False}, {'did': 'buttons_pressed', 'siid': 6, 'piid': 1, 'code': 0, 'value': 0}, {'did': 'battery_supported', 'siid': 6, 'piid': 2, 'code': 0, 'value': False}, {'did': 'set_move', 'siid': 6, 'piid': 3, 'code': -4005}, {'did': 'speed_rpm', 'siid': 6, 'piid': 4, 'code': 0, 'value': 0}, {'did': 'powersupply_attached', 'siid': 6, 'piid': 5, 'code': 0, 'value': True}], 'exe_time': 210}
DEBUG:miio.miioprotocol:<REDACTED>:54321 >>: {'id': 3, 'method': 'get_properties', 'params': [{'did': 'fan_speed', 'siid': 6, 'piid': 8}, {'did': 'humidity', 'siid': 7, 'piid': 1}, {'did': 'temperature', 'siid': 7, 'piid': 7}]}
DEBUG:miio.miioprotocol:<REDACTED>:54321 (ts: 1970-02-02 11:52:30, id: 3) << {'id': 3, 'result': [{'did': 'fan_speed', 'siid': 6, 'piid': 8, 'code': 0, 'value': 35}, {'did': 'humidity', 'siid': 7, 'piid': 1, 'code': 0, 'value': 78}, {'did': 'temperature', 'siid': 7, 'piid': 7, 'code': 0, 'value': 29.6}], 'exe_time': 140}
Angle: 60
Battery Supported: False
Buttons Pressed: None
Buzzer: False
Child Lock: False
Delay Off Countdown: 0
Fan Level: 2
Fan Speed: 35
Humidity: 78
Ionizer: True
LED Brightness: 0
Mode: Normal
Oscillate: False
Power: off
Powersupply Attached: True
Speed RPM: 0
Temperature: 29.6

Kirmas · 2022-03-07T07:07:38Z

@rytilahti as for me command is different:

From Homeassistant
<REDACTED>:54321 >>: {'id': 2, 'method': 'get_properties', 'params': [{'did': 'zhimi.fan.za5', 'power': {'siid': 2, 'piid': 1}, 'fan_level': {'siid': 2, 'piid': 2}, 'swing_mode': {'siid': 2, 'piid': 3}, 'swing_mode_angle': {'siid': 2, 'piid': 5}, 'mode': {'siid': 2, 'piid': 7}, 'power_off_time': {'siid': 2, 'piid': 10}, 'anion': {'siid': 2, 'piid': 11}, 'child_lock': {'siid': 3, 'piid': 1}, 'light': {'siid': 4, 'piid': 3}, 'buzzer': {'siid': 5, 'piid': 1}, 'buttons_pressed': {'siid': 6, 'piid': 1}, 'battery_supported': {'siid': 6, 'piid': 2}, 'set_move': {'siid': 6, 'piid': 3}, 'speed_rpm': {'siid': 6, 'piid': 4}, 'powersupply_attached': {'siid': 6, 'piid': 5}, 'fan_speed': {'siid': 6, 'piid': 8}, 'humidity': {'siid': 7, 'piid': 1}, 'temperature': {'siid': 7, 'piid': 7}}]}
From miiocli
<REDACTED>:54321 >>: {'id': 2, 'method': 'get_properties', 'params': [{'did': 'power', 'siid': 2, 'piid': 1}, {'did': 'fan_level', 'siid': 2, 'piid': 2}, {'did': 'swing_mode', 'siid': 2, 'piid': 3}, {'did': 'swing_mode_angle', 'siid': 2, 'piid': 5}, {'did': 'mode', 'siid': 2, 'piid': 7}, {'did': 'power_off_time', 'siid': 2, 'piid': 10}, {'did': 'anion', 'siid': 2, 'piid': 11}, {'did': 'child_lock', 'siid': 3, 'piid': 1}, {'did': 'light', 'siid': 4, 'piid': 3}, {'did': 'buzzer', 'siid': 5, 'piid': 1}, {'did': 'buttons_pressed', 'siid': 6, 'piid': 1}, {'did': 'battery_supported', 'siid': 6, 'piid': 2}, {'did': 'set_move', 'siid': 6, 'piid': 3}, {'did': 'speed_rpm', 'siid': 6, 'piid': 4}, {'did': 'powersupply_attached', 'siid': 6, 'piid': 5}]}

I don't know if both are correct

KitHubek · 2022-03-07T07:11:11Z

after upgrade to 2022.3.2 problem still exsist

rytilahti · 2022-03-07T15:45:23Z

@Kirmas ah, thanks! The model in your example pointed me to the right direction to figure out the issue (mapping instead of _mappings in the impl. class)... ~~I'll prepare a PR asap~~ edit: looks like @saxel was faster than me: #1348

* Simplifies the code as there is no need to define supported models separately * The keys from mappings are used as supported models, this will be extended to miio devices in the future, too. * Mass convert miot devices to use _mappings instead of mapping * Add tests to verify that deprecated 'mapping' is not used and the data structure is what is expected, re #1344 * As class properties are supported only from python3.9 onwards, the supported_models is now defined in the meta class.

H4rl3k1n added the bug label Mar 4, 2022

rytilahti mentioned this issue Mar 4, 2022

Make sure miotdevice implementations define supported models #1345

Merged

rytilahti closed this as completed in #1345 Mar 4, 2022

rytilahti reopened this Mar 4, 2022

rytilahti mentioned this issue Mar 4, 2022

Xiaomi MIIO integration broken for zhimi.fan.za5 home-assistant/core#67617

Closed

saxel mentioned this issue Mar 7, 2022

Fix bug for zhimi.fan.za5 resulting in user ack timeout #1348

Merged

rytilahti closed this as completed in #1348 Mar 7, 2022

This was referenced Mar 7, 2022

Use _mappings for all miot integrations #1349

Merged

Found an unsupported model 'zhimi.fan.za5' for class 'FanZA5 ,and 'user ack timeout #1350

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Found an unsupported model 'zhimi.fan.za5' for class 'FanZA5' #1344

Found an unsupported model 'zhimi.fan.za5' for class 'FanZA5' #1344

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Found an unsupported model 'zhimi.fan.za5' for class 'FanZA5' #1344

Found an unsupported model 'zhimi.fan.za5' for class 'FanZA5' #1344

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rytilahti commented Mar 7, 2022 •

edited

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