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1.1.0RC2: Can't login from mobile Chrome Browser #601

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LoveBootCaptain opened this issue Jun 18, 2016 · 20 comments
Closed

1.1.0RC2: Can't login from mobile Chrome Browser #601

LoveBootCaptain opened this issue Jun 18, 2016 · 20 comments

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@LoveBootCaptain
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I can't login to WebInterface from mobile Browser.
filled in username / password and hit login, but nothing happened.
I tried to delete saved password from chrome but still no success.
I tried new username/password in sabnzbd settings (from other device) but still no success.

Browser Version: Android Chrome 51.0.2704.81
Device: Nexus 5X
OS: Android 6.0.1 / June (Stock)
SABnzbd-Version: 1.1.0Beta1 Skin: Glitter

@Safihre
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Safihre commented Jun 18, 2016

Did you possible disable cookies or some other privacy settings?

@LoveBootCaptain
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Nope... Before i updated to latest version it worked perfectly

@Safihre
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Safihre commented Jun 18, 2016

Strange, I can't reproduce it. For now the fix would be to go into Config > Specials and disable html_form.

@LoveBootCaptain
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LoveBootCaptain commented Jun 18, 2016

Got it working after deleting all app related data of Chrome for Android and re-sign-in to Google chrome... strange, that never happens before.

@Safihre
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Safihre commented Jun 18, 2016

Are you running other services from this IP/domain? Like couchpotato or sonarr? It could be that the maximum number/length of cookies was reached.

@Safihre
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Safihre commented Jul 19, 2016

Fixed, close?

@LoveBootCaptain
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Nope... Still having that problem. Delete all App data helps just for one
login. After that login is impossible again on chrome for Android.

Am 19.07.2016 7:23 nachm. schrieb "Safihre" notifications@github.com:

Fixed, close?


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@Safihre
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Safihre commented Jul 19, 2016

How about my previous question what other services are running on that domain?

@LoveBootCaptain
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Damn... Forgot to answer that.
Yes... It's a dyn DNS domain and I use some web based services.

But when I'm in local network there are only 2 webservices running on that
IP that needs login (sabnzbd and sickbeard) .

I remember chrome changed some stuff with username password function. That
breaks saved passwords on some websites.

Regards

Am 19.07.2016 8:26 nachm. schrieb "Safihre" notifications@github.com:

How about my previous question what other services are running on that
domain?


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@Safihre
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Safihre commented Jul 19, 2016

Thanks! Will investigate.
One more (maybe irrelevant) question: does your username or password contain any special German characters like umlauts etc?

@LoveBootCaptain
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Nope... Just some random numbers and letters. No umlauts, no special
characters

Am 19.07.2016 9:05 nachm. schrieb "Safihre" notifications@github.com:

Thanks! Will investigate.
One more (maybe irrelevant) question: does your username or password
contain any special German characters like umlauts etc?


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@LoveBootCaptain LoveBootCaptain changed the title Can't login from mobile Chrome Browser 1.1.0RC2: Can't login from mobile Chrome Browser Aug 2, 2016
@LoveBootCaptain
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Short Update... Problem is still reproducible with latest RC. :(

@thezoggy
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thezoggy commented Aug 2, 2016

are you using the web form login or the popup?
try toggling the config option to do the alt method..
config > special > html_login

@Safihre
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Safihre commented Aug 2, 2016

The webform should also work.. I can't reproduce it or think of a reason why it should misbehave, besides too many cookies on the domain or some other cookie-altering layer.
@sanderjo did you ever experience with login problems with the new login behind your proxy?

@LoveBootCaptain
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LoveBootCaptain commented Aug 3, 2016

when i toggle to old login, everything is fine and i can login.
the html login works, when i`m in my local network and when i use the IP address to open sabnzbd.
when i use the dyn-dns url i can't login.
i tried to delete all cookies in that android chrome browser, but it had no effect. still no login.
i checked also chrome for iOS... here is everything fine... both login methods works perfect.
seems to be an android only problem... at lest for me.
hope that information will help. regards

@sanderjo
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sanderjo commented Aug 6, 2016

@sanderjo did you ever experience with login problems with the new login behind your proxy?

No, no problems with my Mobile Chrome (Chrome/51.0.2704.81 Mobile) and SAB 1.1.0RC2 (the PPA version)

@LoveBootCaptain
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The problem magically disappeared after updating my Nexus 5X to Android 7.0.
Strange thing cause I didn't make a factory reset. I just installed the OTA... Chrome Version is still the same.
If nobody else had this problem this could be closed I guess

@cjgreen
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cjgreen commented Dec 19, 2016

I had been experiencing this issue for a while, I just figured out that disabling Data Saver in Chrome Settings resolved the issue for me.

@Safihre
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Safihre commented Dec 19, 2016

@cjgreen Thanks! Good to know.

@mudsloth
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Just wanted to say that I experienced this same issue and it was solved by disabling data saver.

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