SuiteCRM 8.4.1 - Error Messages When Filtering Date Fields

[aymane59]

SuiteCRM 8.4.1 - Error Messages When Filtering Date Fields

Issue

I’m encountering an issue with error messages related to date fields when attempting to filter data in certain modules. For example, in the ‘Calls’ module, when I try to apply filters directly, I receive error messages that seem to be related to the ‘Start Date’ and ‘End Date’ fields, which are of datetimecombo type. Strangely, when I click on either of these fields, there is no date format selection available (such as a calendar picker). The same problem appears also in the demo version of SuiteCRM. Additionally, I’ve attached screenshots that highlight the two error messages displayed.

Expected Behavior

When attempting to use date filters (specifically, ‘Start Date’ and ‘End Date’), I want to have a first dropdown list (with values equals, between..wich is "date_range_search_dom" list) then a second field with a calendar picker which is the default behavior. This is a screenshot of an instance that i found online and where the date filter are used without any errors.

Actual Behavior

When attempting to use date filters (specifically, ‘Start Date’ and ‘End Date’), I observe that no options appear upon clicking (neither a calendar nor the ability to manually input a date via the keyboard, not even the first dropdown list "date_range_search_dom" ).

Possible Fix

When i delete the DATE type in vardefs for the field 'dateStart' for example, i start seeing the dropdown list when i click on dateStart filter but no more fields (calendar picker).

Steps to Reproduce

1. go to calls module
2. click on filter (the errors must show in the console)
3. click on dateStart or dateEnd fields on filter to see if you can choose options to filter or not.

Context

Date filtering is a key fonctionnality for my CRM users so they can't achieve many tasks without this filter, especially that the database is quiet big so they can't spend time on searching on listview all the calls or cases, etc.
I already opened a ticket in suitecrm community (90652/3), the forum team asked me to open an issue here.

Your Environment

• SuiteCRM Version used: 8.4.1
• Environment name and version : php 8.2.7 & mariaDB 10.11.4
• Operating System and version: debian 12

Thank you for your help !

[Ib-R]

having the same issue in version 8.4.1

[massimo-romano]

same issue in version 8.5.0