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Undefined values using templates from account module in 7.9.1 #3735

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stenfalp opened this issue Jun 16, 2017 · 2 comments
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Undefined values using templates from account module in 7.9.1 #3735

stenfalp opened this issue Jun 16, 2017 · 2 comments
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Priority:Important Issues & PRs that are important; broken functions, errors - there are workarounds Status:Fix Proposed A issue that has a PR related to it that provides a possible resolution Type:Bug Bugs within the core SuiteCRM codebase

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@stenfalp
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stenfalp commented Jun 16, 2017

Issue

The email templates don't seem to work properly: a window with undefined values appear after the selection of a template.

Expected Behavior

A window with a warning message should appear.
The message should be: Apply an Email Template
"This operation will override the email Body and Subject fields, do you want to continue?"

Actual Behavior

A windows with two undefined values appears.
cattura

Possible Fix

Steps to Reproduce

  1. Enter an account
  2. On the Activities panel click Create task -> compose email
  3. Select an email template

Context

Your Environment

  • SuiteCRM Version used: 7.9.1
  • Browser name and version: Firefox v54
  • Operating System and version: Windows 10
@Dillon-Brown Dillon-Brown added Type:Bug Bugs within the core SuiteCRM codebase Priority:Important Issues & PRs that are important; broken functions, errors - there are workarounds labels Jun 19, 2017
@Dillon-Brown Dillon-Brown self-assigned this Jul 7, 2017
@pgorod
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pgorod commented Jul 18, 2017

This came up in the forums today, in a slightly different form:

  • go to a Contact detail record
  • click the email address to start the Compose modal dialog
  • select a template
  • see the "undefined" error

I'm running 7.9.3. and I see this problem too.

The relevant function seems to be this.

@pgorod
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pgorod commented Jul 22, 2017

This is still present in 7.9.4, more users are getting trapped in this and can't send any email.

@Dillon-Brown maybe this should be High Priority...

Dillon-Brown added a commit to Dillon-Brown/SuiteCRM that referenced this issue Jul 26, 2017
@Dillon-Brown Dillon-Brown added the Status:Fix Proposed A issue that has a PR related to it that provides a possible resolution label Jul 26, 2017
@Dillon-Brown Dillon-Brown marked this as a duplicate of #4041 Jul 26, 2017
JimMackin added a commit that referenced this issue Aug 24, 2017
Fixed #3735 - Undefined values using templates from account module in 7.9.1
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Labels
Priority:Important Issues & PRs that are important; broken functions, errors - there are workarounds Status:Fix Proposed A issue that has a PR related to it that provides a possible resolution Type:Bug Bugs within the core SuiteCRM codebase
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