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Headers in Reports design are undefined #5498

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goltra opened this issue Mar 14, 2018 · 6 comments
Closed

Headers in Reports design are undefined #5498

goltra opened this issue Mar 14, 2018 · 6 comments
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Status:Requires Updates Issues & PRs which requires input or update from the author

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@goltra
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goltra commented Mar 14, 2018

When I acces to report designer I only see "undefined" in header as you can see in the picture. I'm using default languaje (English US).
I have Spanish installed too I happen the same.

screen shot 2018-03-14 at 11 04 48

@Pawes
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Pawes commented Mar 14, 2018

Did you try to rebuild the .htaccess as this user did #5298?

@Dillon-Brown Dillon-Brown added the Status:Requires Updates Issues & PRs which requires input or update from the author label Mar 14, 2018
@goltra
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goltra commented Mar 14, 2018

@Pawes Yes I did but I have the same result..

@Pawes
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Pawes commented Mar 14, 2018

Okay, did you also do a repair and rebuild + cleared your browser cache? I believe some of the language strings are in JavaScript files so the part about browser cache is also important.

@goltra
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goltra commented Mar 20, 2018

@Pawes I have seen I have some 403 refering to domain.com/cache/jsLanguage/AOR_Conditions/
I see jsLanguage have 770 .. but cache have 777 .. how can I prevent this?

Thanks.

@Pawes
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Pawes commented Mar 21, 2018

I don't know that specific problem, but your file permissions should be set like this according to the SuiteCRM documentation:

    sudo chown -R www-data:www-data .

    sudo chmod -R 755 .

    sudo chmod -R 775 cache custom modules themes data upload config_override.php

Also you should check if your .htaccess file has any duplicate lines. There has been a bug earlier where it specifically duplicates the lines:

<IfModule mod_rewrite.c>
    Options +FollowSymLinks
    RewriteEngine On
    RewriteBase /YOURURL
    RewriteRule ^cache/jsLanguage/(.._..).js$ index.php?entryPoint=jslang&modulename=app_strings&lang=$1 [L,QSA]
    RewriteRule ^cache/jsLanguage/(\w*)/(.._..).js$ index.php?entryPoint=jslang&modulename=$1&lang=$2 [L,QSA]
</IfModule>

see isssue #5255 for more info.

@goltra
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goltra commented Mar 21, 2018

oh, I haven't seen this .. I apply this and now seems is working fine..
thanks

@goltra goltra closed this as completed Mar 21, 2018
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