GOG (Good Old Games) offline game installer crashes at launch

[Mitch037]

Describe what you noticed and did

1, Launch any GOG installer
2. Get an error message

I have been able to reproduce it with 3 different GOG games/installers. Test with both Standard and Application Compartment box.
I would like to ask other users to share their experience in this regard.

How often did you encounter it so far?

Always

Affected program

GOG installer

Download link

Login required: https://www.gog.com/downloads/hrot_demo/en1installer0

Where is the program located?

The program is installed only inside a sandbox (NOT in the real system anyway).

Expected behavior

Launch the installer properly.

What is your Windows edition and version?

Windows 7 x64 SP1

In which Windows account you have this problem?

An account with UAC protection completely turned off.

Please mention any installed security software

Microsoft Security Essentials

What version of Sandboxie are you running?

1.10.1

Is it a new installation of Sandboxie?

I just updated Sandboxie from a previous version (I don't remember which one).

Is it a regression?

1.10.1

In which sandbox type you have this problem?

All sandbox types (I tried them all).

Can you reproduce this problem on a new empty sandbox?

I can confirm it also on a new empty sandbox.

Did you previously enable some security policy settings outside Sandboxie?

No response

Crash dump

No response

Trace log

No response

Sandboxie.ini configuration

No response

[RandomGOTI]

Can confirm the Exception EAccessViolation with an old gog game offline installer using sb+ 1.10.1
I used a new gog game offline installer in june with the 1.9.x and didn't had any issue (unable to test the same installer with sb+ 1.10.1 at this time)

Edit : sb+ 1.10.0 is working

Windows 7 Ultimate x64 SP1

[Mitch037]

I used a new gog game offline installer in june with the 1.9.x and didn't had any issue

Then it would mean that there has been a regression across recent Sandboxie releases.

Are you running Windows 7 x64 or Windows 7 x64 SP1? I can open the game with Sandboxie on a Windows 7 x64 SP1 virtual machine without any errors.

I've got the latest Win7x64 with all the updates so yes, it's Win7x64 SP1.

Maybe it's a graphics issue.

We're taking about INSTALLING the game. Not playing it. You recorded a video with launching the game. I cannot even install the HROT version I linked in my previous post. The error in the original post is the error I get when I try to launch THE HROT GOG INSTALLER in Sandboxie.

[RandomGOTI]

I used a new gog game offline installer in june with the 1.9.x and didn't had any issue

Then it would mean that there has been a regression across recent Sandboxie releases.

downgrade to 1.10.0

[Mitch037]

I used a new gog game offline installer in june with the 1.9.x and didn't had any issue

Then it would mean that there has been a regression across recent Sandboxie releases.

downgrade to 1.10.0

Can you confirm it works properly with 1.10.0 but doesn't work with 1.10.1?

[RandomGOTI]

I used a new gog game offline installer in june with the 1.9.x and didn't had any issue

Then it would mean that there has been a regression across recent Sandboxie releases.

downgrade to 1.10.0

Can you confirm it works properly with 1.10.0 but doesn't work with 1.10.1?

#3132 (comment) 1.9.x was the last time i used sbie with a gog offline installer prior to this issue and yes the 1.10.1 changes is what caused this error

[offhub]

@Mitch037 If you watched the updated video, there was also the installation part. But your problem seems to be caused by the latest update. (1.10.1)

[Mitch037]

@Mitch037 If you watched the updated video, there was also the installation part. But your problem seems to be caused by the latest update. (1.10.1)

Yes, I saw it. I was just emphasizing that we're taking about installing issue, not playing issue. Just to make it clear for anyone reading this page. In few words: it's not the game that's the problem, it's the GOG installer that causes the issue.
There have been other games-related issues with Sandboxie but this one is not. For anyone interested, I have my up-to-date list with games that have been tested with Sandboxie (and their issues, if any) - #2927.

[DavidXanatos]

you can run the online updater set to download version updates to get 1.10.1a which resolves this issue

[Mitch037]

I can confirm that with the latest update (1.10.1a) the issue has been resolved. Well done!