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BEFORE YOU OPEN AN ISSUE

Search for the error in the search box.

If you don't find it please follow the guidelines below, otherwise the issue will be closed.

IF YOU HAVE ANY UPDATE ERRORS:

Go to SickRage Settings > General > Advanced > Github and enable this setting:

  • Git reset (removes untracked files and performs a hard reset on git branch automatically to help resolve update issues)

OR

Stop SickRage, SSH(Linux)/CMD(Windows) and enter SickRage folder

git remote add upstream https://github.com/SiCKRAGETV/SickRage.git
git fetch upstream
git checkout master
git branch -u upstream/master
git reset --hard upstream/master
git pull

SickRage Bug/Issue Tracker

This repo is dedicated to tracking bugs and issue reports.

SUBMITTING A BUG/ISSUE TICKET

(DO NOT POST ANYTHING THAT CONTAINS YOUR LOGIN INFORMATION OR API KEY)
Please include the following when opening a new ticket:

  • Branch
  • Commit hash
  • Your operating system and python version
  • What you did
  • What happened
  • What you expected
  • Link to a copy/paste of your logfile with clear debug info of the error on GIST

ENABLING DETAILED DEBUGGING FOR LOGS

  1. Open SR interface
  2. Menu General Settings > Advanced Settings
  3. Enable 'Enable debug'

Note: Synology users can use WinSCP to gain access/browse to the root where the Sickrage log is located. /volume1/@appstore/sickbeard-custom/var/Logs/sickrage.log

FAQ

https://github.com/SiCKRAGETV/SickRage/wiki/Frequently-Asked-Questions

Wiki

https://github.com/SiCKRAGETV/SickRage/wiki

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