Merge pull request #250 from sentinel-hub/feat/add-issue-templates

Update issue templates

.github/ISSUE_TEMPLATE/bug-report.md

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+---
+name: 'Bug report \U0001F41E'
+about: Help us improve
+title: '[BUG]'
+labels: bug
+assignees: ''
+
+---
+
+**Describe the bug**
+
+A clear and concise description of what the bug is.
+
+NOTE: Remove any confidential information, such as Sentinel Hub credentials!
+
+**To Reproduce**
+
+Steps to reproduce the behavior:
+
+1.
+2.
+3.
+
+**Expected behavior**
+
+A clear and concise description of what you expected to happen.
+
+**Environment**
+
+Details of the python environment
+
+**Stack trace or screenshots**
+
+If applicable, add screenshots to help explain your problem.
+
+**Desktop (please complete the following information):**
+
+ - OS: [e.g. iOS]
+ - Browser [e.g. chrome, safari]
+ - Version [e.g. 22]
+
+**Additional context**

.github/ISSUE_TEMPLATE/feature-request.md

@@ -0,0 +1,24 @@
+---
+name: 'Feature request \U0001F30D'
+about: What feature is missing?
+title: '[FEAT]'
+labels: enhancement
+assignees: ''
+
+---
+
+**What is the problem? Please describe.**
+
+A clear and concise description of what the problem is.
+
+**Here's the solution**
+
+A clear and concise description of what you want to happen.
+
+**Alternatives**
+
+A clear and concise description of any alternative solutions or features you've considered.
+
+**Additional context**
+
+Add any other context or screenshots about the feature request here.

.github/ISSUE_TEMPLATE/help-support.md

@@ -0,0 +1,22 @@
+---
+name: 'Help/Support \U0001F3F3️'
+about: 'Need help?'
+title: '[HELP]'
+labels: help wanted, question
+assignees: ''
+
+---
+
+**Resources**
+
+Before opening an issue for help/support, make sure you have consulted our extensive [documentation](https://eo-learn.readthedocs.io/en/latest/), our [existing issues](https://github.com/sentinel-hub/eo-learn/issues), and the Sentinel-Hub [forum](https://forum.sentinel-hub.com/).
+
+**Question**
+
+Formulate your question in a clear and structured way, providing context and links to the resources raising issues.
+
+NOTE: Remove any confidential information, such as Sentinel Hub credentials!
+
+**Additional context**
+
+Add any information that would help us supporting you.