HLS FairPlay encrypted video plays on iOS 14 + safari 14.0, but fails with error code 3016 in macOS Catalina + Safari 14.0

[shashidharc27]

Hi,

We have created a HLS FairPlay encrypted video using Shaka-packager. The video plays every time on iOS 14 + Safari 14.0, but playback fails with error code 3016 on macOS Catalina + Safari 14.0.

Note: Playback of the same HLS unencrypted video is successful on macOS Catalina + Safari 14.0.

• [Error] Error code – 3016 – "object" – {severity: 2, category: 3, code: 3016, …}
  {severity: 2, category: 3, code: 3016, data: [3, undefined, undefined], handled: false, …}Object
  onError (player.html:213)
  onErrorEvent (player.html:208)
  (anonymous function) (shaka-player.compiled.debug.js:227:387)
  (anonymous function) (shaka-player.compiled.debug.js:912:250)
  (anonymous function) (shaka-player.compiled.debug.js:914:100)
  (anonymous function) (shaka-player.compiled.debug.js:785:331)

Link to manifest

https://github.com/shashidharc27/shaka-player/blob/master/hls.m3u8
https://github.com/shashidharc27/shaka-player/blob/master/stream_0.m3u8
https://github.com/shashidharc27/shaka-player/blob/master/stream_1.m3u8

Log from macOS Catalina + Safari 14.0:

[Log] skdUri is: – "skd://ZjNjNWUwMzYxZTY2NTRiMjhmODA0OWM3NzhiMjM5NDY=" (player.html, line 169)
[Log] keyid is: – "ZjNjNWUwMzYxZTY2NTRiMjhmODA0OWM3NzhiMjM5NDY=" (player.html, line 171)
[Log] new keyid: – "ZjNjNWUwMzYxZTY2NTRiMjhmODA0OWM3NzhiMjM5NDY=" (player.html, line 173)
[Log] Unable to find byte-order-mark, making an educated guess. (shaka-player.compiled.debug.js, line 193)
[Log] PatchedMediaKeysApple.MediaKeySession.generateRequest (shaka-player.compiled.debug.js, line 1613)
[Log] Ignoring duplicate init data. (shaka-player.compiled.debug.js, line 281)
[Log] PatchedMediaKeysApple.onWebkitKeyMessage_ – WebKitMediaKeyMessageEvent {isTrusted: true, message: Uint8Array, destinationURL: "", …} (shaka-player.compiled.debug.js, line 1617)
WebKitMediaKeyMessageEvent {isTrusted: true, message: Uint8Array, destinationURL: "", type: "webkitkeymessage", target: WebKitMediaKeySession, …}WebKitMediaKeyMessageEvent
[Log] cookie val: sduser (player.html, line 133)
[Log] PatchedMediaKeysApple.MediaKeySession.update (shaka-player.compiled.debug.js, line 1615)
[Log] PatchedMediaKeysApple.onWebkitKeyAdded_ – Event {isTrusted: true, type: "webkitkeyadded", target: WebKitMediaKeySession, …} (shaka-player.compiled.debug.js, line 1618)
Event {isTrusted: true, type: "webkitkeyadded", target: WebKitMediaKeySession, currentTarget: WebKitMediaKeySession, eventPhase: 2, …}Event
[Log] DRM Event. getDrmInfo... (player.html, line 196)
[Log] {keySystem: "com.apple.fps.1_0", licenseServerUri: "https://samplelsp:8080/LicenseServerProxy/fps", distinctiveIdentifierRequired: false, persistentStateRequired: false, audioRobustness: "", …} (player.html, line 197)
[Log] session Ids... (player.html, line 198)
[Log] ["135c307b-55dc-4d5c-a4b2-79c813c769e9"] (1) (player.html, line 199)
[Error] Error code – 3016 – "object" – {severity: 2, category: 3, code: 3016, …}
{severity: 2, category: 3, code: 3016, data: [3, undefined, undefined], handled: false, …}Object
onError (player.html:213)
onErrorEvent (player.html:208)
(anonymous function) (shaka-player.compiled.debug.js:227:387)
(anonymous function) (shaka-player.compiled.debug.js:912:250)
(anonymous function) (shaka-player.compiled.debug.js:914:100)
(anonymous function) (shaka-player.compiled.debug.js:785:331)

Log from iOS 14 + Safari 14.0

[Log] skdUri is: – "skd://ZjNjNWUwMzYxZTY2NTRiMjhmODA0OWM3NzhiMjM5NDY=" (player.html, line 169)
[Log] keyid is: – "ZjNjNWUwMzYxZTY2NTRiMjhmODA0OWM3NzhiMjM5NDY=" (player.html, line 171)
[Log] new keyid: – "ZjNjNWUwMzYxZTY2NTRiMjhmODA0OWM3NzhiMjM5NDY=" (player.html, line 173)
[Log] Unable to find byte-order-mark, making an educated guess. (shaka-player.compiled.debug.js, line 193)
[Log] PatchedMediaKeysApple.MediaKeySession.generateRequest (shaka-player.compiled.debug.js, line 1613)
[Log] Ignoring duplicate init data. (shaka-player.compiled.debug.js, line 281)
[Log] PatchedMediaKeysApple.onWebkitKeyMessage_ – WebKitMediaKeyMessageEvent {isTrusted: true, message: Uint8Array, destinationURL: "", …} (shaka-player.compiled.debug.js, line 1617)
WebKitMediaKeyMessageEvent {isTrusted: true, message: Uint8Array, destinationURL: "", type: "webkitkeymessage", target: WebKitMediaKeySession, …}WebKitMediaKeyMessageEvent
[Log] cookie val: sduser (player.html, line 133)
[Log] PatchedMediaKeysApple.MediaKeySession.update (shaka-player.compiled.debug.js, line 1615)
[Log] PatchedMediaKeysApple.onWebkitKeyAdded_ – Event {isTrusted: true, type: "webkitkeyadded", target: WebKitMediaKeySession, …} (shaka-player.compiled.debug.js, line 1618)
Event {isTrusted: true, type: "webkitkeyadded", target: WebKitMediaKeySession, currentTarget: WebKitMediaKeySession, eventPhase: 2, …}Event
[Log] DRM Event. getDrmInfo... (player.html, line 196)
[Log] {keySystem: "com.apple.fps.1_0", licenseServerUri: "https://samplelsp:8080/LicenseServerProxy/fps", distinctiveIdentifierRequired: false, persistentStateRequired: false, audioRobustness: "", …} (player.html, line 197)
[Log] session Ids... (player.html, line 198)
[Log] ["b073774a-b0a6-4043-bb03-fe2df866e688"] (1) (player.html, line 199)

For full player logs, Please refer the link below,

https://github.com/shashidharc27/shaka-player/blob/master/mac_safari.log
https://github.com/shashidharc27/shaka-player/blob/master/ios_safri.log

What can be the issue? Please let us know.

Thanks

[avelad]

I see you are using MP4 with Fairplay. As far as I know, you need this to be implemented to work properly: #2999

[joeyparrish]

I'm running tests on PR #3021 right now, which should fix this. In the meantime, I'm closing this as a duplicate of #2999, which will be solved by that PR. Thanks, @avelad, for your reply!