Github desktop showing white screen upon opening

[krushnaj]

The problem

Upon opening Github desktop it just shows the whitescreen after a few seconds. The likely cause is the Electron version as I faced this issue on other apps as well but I couldn't find the commit regarding the Electron version update.

Github deskop Version 3.3.5-linux1 (x64)
Ubuntu 23.10

Release version

3.3.5

Operating system

Ubuntu 23.10

Steps to reproduce the behavior

Just open the app and wait for some time until it shows the white screen

Log files

No response

Screenshots

Screencast.from.2023-11-27.11-20-21.webm

Additional context

No response

[krushnaj]

This is the Electron issue electron/electron#39775

[ShanePark]

i exactly have the same situation.

[Salvatoregreco]

I have the same error.

[capoaira]

I also have the same Error. As workaround, you can install Version 3.3.3-RC-1. This version works fine for me.

[shiftkey]

Thanks for the heads up. We've moved from electron@24.8.6 in 3.3.3 of GitHub Desktop to electron@26.2.4 in the current release, so I suspect that's related to this regression.

desktop/package.json

Line 159 in 6960955

"electron": "24.8.6",

desktop/package.json

Line 158 in 7295ede

"electron": "26.2.4",

The latest Electron 26 release is 26.6.1 which may contain additional fixes (with 26.2.4 being released back in September) so my hunch here is that we're missing some fixes for later Linux distributions...

[shiftkey]

This is the Electron issue electron/electron#39775

Is this the same issue? I don't see any mentions of error messages in this report and I associate the "white screen" effect with GPU issues. It's also weird that the app renders fine for a while before this occurs

[shiftkey]

Please re-test with the latest release https://github.com/shiftkey/desktop/releases/tag/release-3.3.5-linux2 (has to be installed manually for now) and see if it resolves for your setup.

[capoaira]

That works for me (Linux Mint 21.2 Cinnamon). Thanks for the fast update 👍

[PiperKev]

Can confirm that it's resolved in my Linux Mint 21.2 system. Thanks for the quick fix!

[shiftkey]

I'll leave this open until I've published the bits to the official package feed - thanks for confirming @capoaira @PiperKev!

[Salvatoregreco]

It works also for me (Debian 12). Thanks!

[arand0musernam3]

Working on PopOs! 22.04 LTS. Thank you!

[QuentiumYT]

Working on Ubuntu 23.10, thanks!

[madmonki]

Working on Arch Linux with latest packages on this current date.

[ShanePark]

perfectly works on Ubuntu 22.04 . thank you very much for quick fix

[krushnaj]

This is the Electron issue electron/electron#39775

Is this the same issue? I don't see any mentions of error messages in this report and I associate the "white screen" effect with GPU issues. It's also weird that the app renders fine for a while before this occurs

Yes this is the same issue, in the expected results the author did mention The renderer should not crash. This is the same as showing the white screen even if this isn't mentioned in that issue.

[krushnaj]

Also can confirm the latest release fixes this issue.

[mtariqsajid]

same issue

Changes complete.
04:54:28 experts@experts-Lenovo-V15-IIL share → flatpak run io.github.shiftey.Desktop
[2:1129/165508.087500:ERROR:bus.cc(399)] Failed to connect to the bus: Failed to connect to socket /run/dbus/system_bus_socket: No such file or directory
Gtk-Message: 16:55:08.294: Failed to load module "canberra-gtk-module"
Gtk-Message: 16:55:08.295: Failed to load module "canberra-gtk-module"
[2:1129/165508.310347:ERROR:bus.cc(399)] Failed to connect to the bus: Failed to connect to socket /run/dbus/system_bus_socket: No such file or directory
[2:1129/165508.310385:ERROR:bus.cc(399)] Failed to connect to the bus: Failed to connect to socket /run/dbus/system_bus_socket: No such file or directory
LaunchProcess: failed to execvp:
xdg-settings
LaunchProcess: failed to execvp:
xdg-settings
[2:1129/165508.507792:ERROR:gpu_process_host.cc(957)] GPU process exited unexpectedly: exit_code=139
[63:1129/165508.534784:ERROR:command_buffer_proxy_impl.cc(128)] ContextResult::kTransientFailure: Failed to send GpuControl.CreateCommandBuffer.
[2:1129/165508.696981:ERROR:gpu_process_host.cc(957)] GPU process exited unexpectedly: exit_code=139
[2:1129/165508.881278:ERROR:gpu_process_host.cc(957)] GPU process exited unexpectedly: exit_code=139
[63:1129/165508.925872:ERROR:command_buffer_proxy_impl.cc(128)] ContextResult::kTransientFailure: Failed to send GpuControl.CreateCommandBuffer.
Error sending from webFrameMain:  Error: Render frame was disposed before WebFrameMain could be accessed
    at WebFrameMain.send (node:electron/js2c/browser_init:2:94495)
    at WebContents.send (node:electron/js2c/browser_init:2:79721)
    at U (/app/github-desktop/resources/app/main.js:2:211774)
    at BrowserWindow.<anonymous> (/app/github-desktop/resources/app/main.js:2:216319)
    at BrowserWindow.emit (node:events:525:35)

[shiftkey]

@mtariqsajid please confirm whether or not the new release linked above fixes the issue

[mtariqsajid]

@mtariqsajid please confirm whether or not the new release linked above fixes the issue

yes 3.3.5 works but the flatpak version is not working.

[rizitis]

I confirm flatpak-version 3.3.5 is not working
i m sorry by mistake open issue in the official repo.
desktop#17789

[shiftkey]

@mtariqsajid @rizitis please follow along with the downstream issue flathub/io.github.shiftey.Desktop#137 as that is where new updates for the Flatpak package are handled.

[nilslindemann]

I also confirm, the Flatpak 3.3.5-linux1 version, installed via the Linux Mint package manager has the bug, while the 3.3.5-linux2 release linked above works. Thanks a ton!