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A voice bot which addresses Auto Insurance needs of the customer , works on both Alexa devices and google Home devices

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shivkanthbuddha/InsuranceBuddy

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Insurance Buddy

CHALLENGES / OPPORTUNITIES

  • Auto Insurance Customers are Fed up with Traditional Insurance Solutions

  • Delayed Services

  • Awful Customer Support

SOLUTION

Multi Platform: Implemented using Alexa SDK ( Alexa Skill ) and Google SDK (Google Action)

Multi Process: Personalized Auto Insurance Conversations

  • Create a New Policy
  • Create a Claim ( post accident) -Fetch Policy details
  • Fetch Claim details

Multi Lingual: Customer can converse in multiple languages

  • English
  • Hindi

Benefits

  • Multi Platform : Works on amazon echo devices and google home devices (device having a google assistant )

  • Light weight : Installation not required just need one to enable skill or action

  • Works on home devices and Mobile devices

  • Multi Lingual : Flexible framework make adding a new language extremely simple

Installation

It is a node application

# Install node (npm) dependencies
$ npm install

# Builds the files for your alexa skill and google actions  ( optional:  Use this command post local changes )
$ jovo build

# Deploys this new  skill to your Alexa developers account @ https://developer.amazon.com/alexa/console/ask
$ jovo deploy

# Start the Server ( jovo web hoot url will appear on the console e.g. https://webhook.jovo.cloud/1fdd42ff-7057-4841-a4cf-1234567890)
$ jovo run watch 

Note : jovo deploy - automatically deploys the to alexa developers account but google actions needs manual intervention click me to know more

Demo

Start talking to your Alexa echo or Traverse to your alexa developers account @ [alexa demo page](

Development

Want to contribute? Great!

TODO'S

  • Unit test cases
  • Data model

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A voice bot which addresses Auto Insurance needs of the customer , works on both Alexa devices and google Home devices

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