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CrOS users receiving: "The version of Signal Desktop has expired. Please upgrade to the latest version to continue messaging." #2747

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xmycroftx opened this issue Sep 20, 2018 · 13 comments

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@xmycroftx
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xmycroftx commented Sep 20, 2018

  • I have searched open and closed issues for duplicates

Bug description

Steps to reproduce

  1. install Chrome App
  2. Link to Phone.
  3. Allow for updates from the google play store

Currently the version of the chrome app in the app store reports it is out of date, it currently can receive messages but cannot transmit them.

Actual result:
Messages don't go out.

Expected result:
Messages go out.

Screenshots

screenshot 2018-09-19 at 5 41 12 pm

Platform info

Signal version:
This is hard to determine since there is no equivalent menu in CrOS.

Operating System:

Platform
11021.19.0 (Official Build) dev-channel eve
Firmware
Google_Eve.9584.160.0
Channel
Currently on dev
ARC Version
5013879
Blink
537.36 (@ac9418ba9c3bd7f6baaffa0b055dfe147e0f8364)
V8
7.0.276.15
User Agent
Mozilla/5.0 (X11; CrOS x86_64 11021.19.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.22 Safari/537.36

Linked device version:
4.25.10

Link to debug log

Mozilla 5 0 X11 CrOS x86 64 11021 19 0 AppleWeb.txt

@scottnonnenberg-signal
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v0.46.5 is being published to the Chrome Web Store as we speak.

@natedl98
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Ubuntu user here, experiencing the same thing. I guess we'll see what happens when v0.46.5 gets onto the store

@r-a-y
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r-a-y commented Sep 20, 2018

Just upgraded to v0.46.5. Restarted the app, still getting the expired notice when attempting to send a message.

@natedl98
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Yeah I upgraded too, doesn't work

@scottnonnenberg-signal
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v0.46.6 is now publishing, and should properly address the expiration problem.

@r-a-y
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r-a-y commented Sep 20, 2018

Thanks Scott. v0.46.6 fixes things!

@natedl98
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Yep, new version works

@xmycroftx
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Can confirm, is resolved on multiple devices.

@fat-tire
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Just got a 30 day warning that this legacy version will stop working. Is ChromeOS really being screwed over?

@xmycroftx
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We lost. It's deprecated.

I asked this same question on the github issue page, and was given an unfortunate response:
#2805
It is discontinued, and there is currently a staff shortage for someone to work on this.

@lawrenceoconnor
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oh that's such a shame! I was really enjoying signal on my chromebook!

@mhantsch
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I agree, it's a shame. Not all Chromebooks get Linux support, or it will take a long time until they have it. Same as with Android apps, not all CBs have received the Play store. And the Android signal app doesn't work on Chromebooks anyway (it wants to be the master and needs a phone number). So, basically, this means no Signal for a majority of Chromebooks... :-(

@fat-tire
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You can register via a code sent by SMS to your phone. See here.

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