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Windows: Two versions of Signal Desktop shown in installed apps #3654
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Hm. Seems like uninstalling that 1.26.2 is not a good idea. On Windows, an uninstall will take all of your messages and contacts off of the machine as well. |
What else do you see in |
An empty folder named 'Common' and 'signal-desktop' folder that takes 241 MB. |
Same for Win 10 1903. |
On both of my Windows 7 machines, there is a registry key for the 1.26 version The current 1.28 version is listed with the same GUID under the Uninstall key, but with curly braces. Exporting and then removing the key without braces from the above paths has removed the duplicate Add/Remove Programs entry. Don't modify the registry unless you know what you're doing. |
Same issue. I tried uninstalling the newer version of Signal that I had (with the intent of doing a full re-install to fix whatever issue this was). However, I couldn't find the registry key
I searched for it and discovered another entry in (with the
which resolved the erroneous entry. |
@ssmendon How long have you had Signal Desktop installed? Or, how many versions have you upgraded through? Just trying to narrow down when this might have happened. |
@scottnonnenberg-signal Not sure, honestly. I've had it for a few years, and I've occasionally reinstalled it throughout that time. |
@scottnonnenberg-signal Same issue, installed for a year. |
The same. The list of installed programs again shows two versions of Signal (1.31.0 and 1.32.2). |
Same issue with me. I used the "fix" of deleting the outdated registry key as described in my previous comment. |
@danielniccoli sorry about that. Can you uninstall 1.31.0? |
I already tried that. I uninstalled 1.31.0 and this also uninstalled Signal 5.x without asking, which made me lose all my messages and data. When I installed the 5.x again, 1.31.0 showed up again. I'm not keen on trying this again, before I know a way to make a backup. |
Bug Description
Hello,
on the list of installed programms in Windows I have two versions of Signal Desktop listed. There is version 1.27.3 (size on disk is 241 MB) I use regularly and another one, 1.26.2, which uses 238 MB. I tried to use some of the popular uninstallers (Revo, IObit) to get more info where version 1.26.2 is installed, but none of them found Signal Desktop installed on my computer at all. I don't want to uninstall it, because I am afraid to lose data. Version 1.27.3 is installed in C:\Users[...]\AppData\Local\Programs\signal-desktop.
Will it be safe to uninstall older version?
Platform Info
Signal Version: 1.27.3
Operating System: Win 8.1 64
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