Ubuntu 22.04: App reopens in full screen mode with menu visible

[habeasdata404]

• I have searched open and closed issues for duplicates

• I am using Signal-Desktop as provided by the Signal team, not a 3rd-party package.

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Bug Description

Minimize, Maximize and Close buttons are not visible. Also, the Ubuntu dock is locked in hidden mode (mine is set to auto-hide).

Steps to Reproduce

1. Open Signal
2. Minimize, maximize and close buttons are not visible.

Actual Result:

• Buttons are not visible.

Expected Result:

• Buttons are visible.

Screenshots

Platform Info

Signal Version: 6.30.1

Operating System: Ubuntu 22.04.3 LTS

Linked Device Version:

Link to Debug Log

https://debuglogs.org/desktop/6.30.1/84cf35d0ecfa4316047c81f11ca8c5da2010e179df46aaf7ef9359c6d50d4de6.gz

[indutny-signal]

Sorry about that. I'm unable to reproduce it on stock Ubuntu. What window manager do you use? Could attach a screenshot, please?

[goto-engineering]

Same for me, stock Ubuntu, regular Gnome/Wayland or whatever it comes with.

The image is so wide because I also cannot resize Signal, it suddenly insists on taking up the entire width of the screen, which is very annoying. It stopped listening to the Gnome resize buttons too, since a few days ago.

[scottnonnenberg-signal]

@goto-engineering Maybe you could talk about your graphics driver/hardware? Maybe it's something about window size? We have many others saying that stock Ubuntu works just fine for them.

[habeasdata404]

Sorry about that. I'm unable to reproduce it on stock Ubuntu. What window manager do you use? Could attach a screenshot, please?

@indutny-signal, sorry for the delay.

I have attached a screenshot. As you can see, the buttons are not available.

My Window Manager is X11.

The problem still exists in Signal 6.31.0.

[scottnonnenberg-signal]

@habeasdata404 Maybe you could talk about your graphics driver/hardware? Anything else you've done to your install to make it non-standard? Or, perhaps you could say when this started happening for you? We still can't reproduce this with a basic Ubuntu 22 install.

[habeasdata404]

@habeasdata404 Maybe you could talk about your graphics driver/hardware? Anything else you've done to your install to make it non-standard? Or, perhaps you could say when this started happening for you? We still can't reproduce this with a basic Ubuntu 22 install.

@scottnonnenberg-signal, as far as I know, my installation is standard. Ubuntu 20.04 was preinstalled and then I upgraded to Ubuntu 22.04.

My hardware specifications are as follows:

• Notebook Dell G15 5520
• Kernel: 6.2.0-33-generic
• GPU: Intel Alder Lake-P
• GPU: NVIDIA GeForce RTX 3050 Mobile
• Driver: NVIDIA 470

[habeasdata404]

@scottnonnenberg-signal, the problem is still present in Signal 6.32.0.

[scottnonnenberg-signal]

Any change with recent builds?

[habeasdata404]

Any change with recent builds?

@scottnonnenberg-signal, the problem persists up to the latest version (6.35.0).

Oddly enough, Signal is the only application with this behavior.

[goto-engineering]

Yea, fixed now. Sorry I don't remember which build fixed it for me.

…

On Fri Oct 20, 2023 at 11:53 AM CDT, Scott Nonnenberg wrote: Any change with recent builds? -- Reply to this email directly or view it on GitHub: #6601 (comment) You are receiving this because you were mentioned. Message ID: ***@***.***>

[habeasdata404]

@scottnonnenberg-signal and @indutny-signal, today I updated Signal to version 6.39.0, opened the app and the screen was exactly the same as reported on September, 20th (screenshot below). As you can see, it's not the full screen mode because the menu bar is visible.

Then I selected the "Toggle Full Screen" option (F11) and the buttons (minimize, maximize and close) were visible again (screenshot below).

I pressed F11 again and the full screen was activated (without buttons).

The problem is probably related to the full screen mode. In my original screenshot, even though I was not in the full screen mode (the menu bar was visible), the buttons were hidden. Now the behavior is different and as expected: the buttons are only hidden in full screen mode.

[ayumi-signal]

Hi, I think I've identified the issue. @habeasdata404 thanks for your help with debugging.
It seems like repro is:

1. Open app and go full screen (press F11). Menu is hidden.
2. Close app
3. Reopen app.
4. App is full screen, however menu is visible. Menu should be hidden.

[stale]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[habeasdata404]

Hi, I think I've identified the issue. @habeasdata404 thanks for your help with debugging. It seems like repro is:

1. Open app and go full screen (press F11). Menu is hidden.
2. Close app
3. Reopen app.
4. App is full screen, however menu is visible. Menu should be hidden.

@ayumi-signal, I recently updated Signal to version 6.47.1 and repeated the steps to reproduce the error.

The problem persists.

[stale]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[habeasdata404]

Hi, I think I've identified the issue. @habeasdata404 thanks for your help with debugging. It seems like repro is:

1. Open app and go full screen (press F11). Menu is hidden.
2. Close app
3. Reopen app.
4. App is full screen, however menu is visible. Menu should be hidden.

@ayumi-signal, I updated Signal to version 7.9.0 and repeated the steps to reproduce the error.

The problem persists.

[ayumi-signal]

Sorry this is still happening for you! Assigning issue to myself to keep it open.