Cannot import users due to a webhook/API throttling

[JakeOktana]

Debug mode

• I have enabled debug mode
• I have read checked the Common Issues page

Describe the bug

Importing Users does not work on my local Docker installation. I have tried with both my own formatted CSV data and the documentation's sample data and neither work as intended.

Reproduction steps

1. Upload the .csv file
2. Setup the import fields (for the sample file this happens to default)
3. Press import

Expected behavior

Users should be imported and added to the database.

Screenshots

No response

Snipe-IT Version

6.2.3

Operating System

Ubuntu

Web Server

Apache

PHP Version

8.1.2

Operating System

Mac Os Monterey

Browser

Chrome

Version

No response

Device

No response

Operating System

No response

Browser

No response

Version

No response

Error messages

The warning message that appears after import is as follows:
Your file import is complete, but we did receive an error. This is usually caused by third-party API throttling from a notification webhook (such as Slack) and would not have interfered with the import itself, but you should confirm this.

With debug on, there is no error message. I noticed after I turned debug on, the import files that were already uploaded would "import" successfully, but it does not actually add any users to the database. When uploading a fresh copy of the sample users csv, I get the API throttle message again, however.

Additional context

This is a nearly-fresh install on a Docker compose basically following the guide one-to-one. The Importer imported and added a csv of assets without issues, but I cannot get it to work for Users at all. There is no Slack integration enabled and no webhooks or any other settings that could cause issues on at this moment.

[welcome]

👋 Thanks for opening your first issue here! If you're reporting a 🐞 bug, please make sure you include steps to reproduce it. We get a lot of issues on this repo, so please be patient and we will get back to you as soon as we can.

[JakeOktana]

Update:
An error log finally showed up when I tried importing again:

2023-11-16 14:15:48] production.ERROR: Too few arguments to function App\Importer\ItemImporter::fetchManager(), 1 passed in /var/www/html/app/Importer/UserImporter.php on line 64 and exactly 2 expected {"userId":1,"exception":"[object] (ArgumentCountError(code: 0): Too few arguments to function App\Importer\ItemImporter::fetchManager(), 1 passed in /var/www/html/app/Importer/UserImporter.php on line 64 and exactly 2 expected at /var/www/html/app/Importer/ItemImporter.php:348)#1 /var/www/html/app/Importer/UserImporter.php(31): App\Importer\UserImporter->createUserIfNotExists()
#2 /var/www/html/app/Importer/Importer.php(104): App\Importer\UserImporter->handle()
#3 /var/www/html/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(29): App\Importer\Importer->App\Importer{closure}()
#4 /var/www/html/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(442): Illuminate\Database\Connection->transaction()
#5 /var/www/html/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(261): Illuminate\Database\DatabaseManager->__call()
#6 /var/www/html/app/Importer/Importer.php(111): Illuminate\Support\Facades\Facade::__callStatic()
#7 /var/www/html/app/Http/Requests/ItemImportRequest.php(67): App\Importer\Importer->import()
#8 /var/www/html/app/Http/Controllers/Api/ImportController.php(175): App\Http\Requests\ItemImportRequest->import()
#9 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Controller.php(54): App\Http\Controllers\Api\ImportController->process()
#10 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(45): Illuminate\Routing\Controller->callAction()
#11 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Route.php(262): Illuminate\Routing\ControllerDispatcher->dispatch()
#12 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Route.php(205): Illuminate\Routing\Route->runController()
#13 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(721): Illuminate\Routing\Route->run()
#14 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128): Illuminate\Routing\Router->Illuminate\Routing{closure}()
#15 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(127): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}()
#16 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(103): Illuminate\Routing\Middleware\ThrottleRequests->handleRequest()
#17 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(55): Illuminate\Routing\Middleware\ThrottleRequests->handleRequestUsingNamedLimiter()
#18 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Routing\Middleware\ThrottleRequests->handle()
#19 /var/www/html/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(44): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}()
#20 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Auth\Middleware\Authenticate->handle()
#21 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}()
#22 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(723): Illuminate\Pipeline\Pipeline->then()
#23 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(698): Illuminate\Routing\Router->runRouteWithinStack()
#24 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(662): Illuminate\Routing\Router->runRoute()
#25 /var/www/html/vendor/laravel/framework/src/Illuminate/Routing/Router.php(651): Illuminate\Routing\Router->dispatchToRoute()
#26 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(167): Illuminate\Routing\Router->dispatch()
#27 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128): Illuminate\Foundation\Http\Kernel->Illuminate\Foundation\Http{closure}()
#28 /var/www/html/vendor/livewire/livewire/src/DisableBrowserCache.php(19): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}()
#29 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Livewire\DisableBrowserCache->handle()
#30 /var/www/html/vendor/barryvdh/laravel-debugbar/src/Middleware/InjectDebugbar.php(66): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}()
#31 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Barryvdh\Debugbar\Middleware\InjectDebugbar->handle()
#32 /var/www/html/vendor/fruitcake/laravel-cors/src/HandleCors.php(52): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}()
#33 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Fruitcake\Cors\HandleCors->handle()
#34 /var/www/html/app/Http/Middleware/PreventBackHistory.php(23): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}()
#35 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\PreventBackHistory->handle()
#36 /var/www/html/app/Http/Middleware/SecurityHeaders.php(26): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}()
#37 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\SecurityHeaders->handle()
#38 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}()
#39 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle()
#40 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Foundation\Http\Middleware\ConvertEmptyStringsToNull->handle()
#41 /var/www/html/app/Http/Middleware/CheckForDebug.php(25): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}()
#42 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckForDebug->handle()
#43 /var/www/html/app/Http/Middleware/CheckForSetup.php(25): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}()
#44 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\CheckForSetup->handle()
#45 /var/www/html/vendor/fideloper/proxy/src/TrustProxies.php(57): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}()
#46 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Fideloper\Proxy\TrustProxies->handle()
#47 /var/www/html/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}()
#48 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\View\Middleware\ShareErrorsFromSession->handle()
#49 /var/www/html/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(121): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}()
#50 /var/www/html/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(64): Illuminate\Session\Middleware\StartSession->handleStatefulRequest()
#51 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Session\Middleware\StartSession->handle()
#52 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(86): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}()
#53 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\Foundation\Http\Middleware\PreventRequestsDuringMaintenance->handle()
#54 /var/www/html/app/Http/Middleware/NoSessionStore.php(28): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}()
#55 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\Http\Middleware\NoSessionStore->handle()
#56 /var/www/html/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline{closure}()
#57 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(142): Illuminate\Pipeline\Pipeline->then()
#58 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(111): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter()
#59 /var/www/html/public/index.php(52): Illuminate\Foundation\Http\Kernel->handle()
#60 {main}

[snipe]

This is fixed on master.

[Vasistsrinivas]

Initially I receive the error Snipe-IT Erroe-model_id The model id field is required. Them Snipe-IT Erroe-category_id The category id field is required. After correcting I have received new error "Your file import is complete, but we did receive an error. This is usually caused by third-party API throttling from a notification webhook (such as Slack) and would not have interfered with the import itself, but you should confirm this."

OS - Windows 10 Pro
PHP - 8.0.26
SQL - 5.7.40
Apache - 2.4.54.2
WAMP Server - wampserver3.3.0_x64
snipe-it-6.1.1

I have uploaded both screenshot. Kindly help me to resolve these issue.

Thanks & Regards,
Vasistsrinivas