A problem was encountered importing the CSV file

[FrankyLampard]

Expected Behavior (or desired behavior if a feature request)

I edited the required information into a CSV file which is downloaded on the web via export "CSV" button.The editing software used is EXCEL.Then I import the CSV file into the web.

(what you expect to happen goes here)
Import successfully

Actual Behavior

(what actually happens goes here)
Import failed

Please confirm you have done the following before posting your bug report:

• [ NO] I have enabled debug mode (I don't know how to enabled this option)
• [ YES] I have read checked the Common Issues page

---

Provide answers to these questions:

• Is this a fresh install or an upgrade? No
• Version of Snipe-IT you're running 4.7.5
• Version of PHP you're running 7.1.3
• Version of MySQL/MariaDB you're running mariaDB 5.5.6
• What OS and web server you're running Snipe-IT on CENTOS 7
• What method you used to install Snipe-IT (install.sh, manual installation, docker, etc) install.sh
• WITH DEBUG TURNED ON, if you're getting an error in your browser, include that error
• What specific Snipe-IT page you're on, and what specific element you're interacting with to trigger the error Import page,select import file.
• If a stacktrace is provided in the error, include that too.
• Any errors that appear in your browser's error console. Nothing
• Confirm whether the error is reproducible on the demo: https://snipeitapp.com/demo. No
• Include any additional information you can find in storage/logs and your webserver's logs.No relevant information
• Include what you've done so far in the installation, and if you got any error messages along the way.No
• Indicate whether or not you've manually edited any data directly in the database.Not yet, but U want to know the table structure relationships in the database if there is no way to import csv file successfully.

Please do not post an issue without answering the related questions above. If you have opened a different issue and already answered these questions, answer them again, once for every ticket. It will be next to impossible for us to help you.

https://snipe-it.readme.io/docs/getting-help

[snipe]

We'll need a little more info to go on here.... "Import failed" isn't that useful. Are you sure your column names match the ones specified in the sample CSV here: https://snipe-it.readme.io/docs/importing

(Exporting from the UI still requires header changes, since the headers are not always the same.)

Importing Assets and More

There is a Web GUI importer available in the **Import** section that will allow you to upload and process and import a **comma-delimited **CSV through the web interface. The importer may choke on larger imports, so if you have more than several hundred records to import, you may wish to use the comm...

[FrankyLampard]

I am now able to import the CSV file successfully, but it will get stuck in the import process, as shown in the figure.

I have used the sample users import CSV according to your instructions.

[ghost]

Try this #7322 (comment)

[stale]

Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail.
This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions!

[FrankyLampard]

No,thanks,I set the import file with description of the database. 

…

---Original--- From: "stale[bot]"<notifications@github.com&gt; Date: Tue, Oct 1, 2019 21:01 PM To: "snipe/snipe-it"<snipe-it@noreply.github.com&gt;; Cc: "FrankyLampard"<331255187@qq.com&gt;;"Author"<author@noreply.github.com&gt;; Subject: Re: [snipe/snipe-it] A problem was encountered importing the CSV file (#7302) Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail. This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions! — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or mute the thread.

[stale]

Okay, it looks like this issue or feature request might still be important. We'll re-open it for now. Thank you for letting us know!

[stale]

Is this still relevant? We haven't heard from anyone in a bit. If so, please comment with any updates or additional detail.
This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Don't take it personally, we just need to keep a handle on things. Thank you for your contributions!

[stale]

This issue has been automatically closed because it has not had recent activity. If you believe this is still an issue, please confirm that this issue is still happening in the most recent version of Snipe-IT and reply to this thread to re-open it.