A project in R which classifies flight customers as per their churning probability
The project is structured for various analysis starting from data cleaning, feature engineering, clustering and predictive modelling using files as per their names.
Please find all the details of the project with explanation in report file named "AirlineCustomerSatisfaction.pdf"
Also find the presentation to client identifying most critical features affecting satisfaction recommending profitable marketing strategies in file "Recommendation.pdf"
Contributors:
Sourabh Ghosh
Jimit Mistry