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[BUG] Remote Connection Via PSN Not Getting Responses #332

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Thornback87 opened this issue May 15, 2024 · 38 comments · Fixed by #354
Closed

[BUG] Remote Connection Via PSN Not Getting Responses #332

Thornback87 opened this issue May 15, 2024 · 38 comments · Fixed by #354

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@Thornback87
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Thornback87 commented May 15, 2024

Describe the bug
Remote connection via PSN is not getting responses on a network that allows me to connect using the official PS remote play Android app.

Debug Log
Log.txt

To reproduce

  1. Followed the steps on your guide: https://streetpea.github.io/chiaki4deck/setup/remoteconnection/
  2. I can see the PS5 with the "Remote Connection via PSN" tag
  3. I click on it and chiaki4deck attempts the connection
  4. Eventually I see error "Connection via PSN failed closing"

Expected behaviour
A successful remote connection to my PS5 via PSN

Desktop

  1. OS: SteamOS
  2. Version 3.5.19
  3. Device Steam Deck LCD
  4. Chiaki4deck Version 1.7.0

Additional context
PS5 turns on via chiaki4deck remote connection so it does communicate, but the connection fails regardless.

@PainPillPhil
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I am also having this issue. I followed #328 and was able to successfully connect to my PS5 using your command and pasting it into the console while using a different network. The command that worked for me:

  • [flatpak install -y --user https://dl.flathub.org/build-repo/103620/io.github.streetpea.Chiaki4deck.flatpakref]

Unfortunately after restarting the steam deck and going back into gaming mode I get the issue of trying to connect, and after a few minutes "Connection via PSN failed closing." Then back to chiaki4deck menu screen.

Desktop

  1. OS: SteamOS
  2. Version 3.5.19
  3. Device Steam Deck LCD
  4. Chiaki4deck Version 1.7.0

@Hooandee
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Hooandee commented May 15, 2024

Hi! I’m facing exactly the same issue. When connecting over an iPhone’s hotspot it wakes up the PS5 but after some seconds the ‘Connection via PSN failed closing’ appears. The PSN token was created in that moment, so it should be valid.

Is there anything we can do to help you debug this, @streetpea?

OS: SteamOS
Version 3.6.2
Device Steam Deck OLED
Chiaki4deck Version 1.7.0 (Discover)

@streetpea
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@Thornback87 @PainPillPhil @Hooandee here is a test build for you to try: https://github.com/streetpea/chiaki4deck/actions/runs/9109442668/artifacts/1508632101. To use it you will need to download it, extract it and then run chmod +x filepath where file path is the path to the file such as ~/Downloads/Chiaki4deck.Appimage. Then launch the app to populate the initial settings folder. Then, you probably want to copy over your settings from the flatpak so you don't have to redo those with :

cp ~/.var/app/io.github.streetpea.Chiaki4deck/config/Chiaki/Chiaki.conf ~/.config/Chiaki/Chiaki.conf

in the konsole ... then you should be able to test it out. Let me know how it goes

@Thornback87
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Thornback87 commented May 16, 2024

@streetpea you absolute legend - it works! Tried several times in desktop and game mode, and it goes through just fine. Some wizard you are!

@Hooandee
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@Thornback87 @PainPillPhil @Hooandee here is a test build for you to try: https://github.com/streetpea/chiaki4deck/actions/runs/9109442668/artifacts/1508632101. To use it you will need to download it, extract it and then run chmod +x filepath where file path is the path to the file such as ~/Downloads/Chiaki4deck.Appimage. Then launch the app to populate the initial settings folder. Then, you probably want to copy over your settings from the flatpak so you don't have to redo those with :

cp ~/.var/app/io.github.streetpea.Chiaki4deck/config/Chiaki/Chiaki.conf ~/.config/Chiaki/Chiaki.conf

in the konsole ... then you should be able to test it out. Let me know how it goes

Hi @streetpea! I've tried that build on my Steam Deck but I'm facing the same issue :(.

I've cleared the PSN token and created a new one, but still fails when connecting. It just turn on the PS5, nothing else.

@streetpea
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@Hooandee does it still fail at getting responses from the ps or something else?

@Hooandee
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@Hooandee does it still fail at getting responses from the ps or something else?

Yes @streetpea! It turns on the PS5 but after some seconds I get the connection failed message. I’ve taken these pictures from another Steam Deck I have. The same issue for both models with the last build you provided (OLED-SteamOS 3.6.2 and LCD-SteamOS 3.6).

IMG_2229
IMG_2230

@streetpea
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Can you post a log @Hooandee?… that’s just a generic error message that occurs when connection via psn fails.

@Hooandee
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Hooandee commented May 16, 2024

Oh sorry, my bad @streetpea, you are right. Here you can find my latests logs.

Do I have to set up anything extra on my PS5? For context, Chiaki4Deck works fine over wifi, and I'm able to connect to my PS5 using the oficial PS App with my iPhone over 5G and over WiFi.

I hope that helps!

chiaki_session_2024-05-16_21-02-43-877877.log
chiaki_session_2024-05-16_21-01-09-169169.log

Edit: after checking the logs it is true that looks like the issue is related to the UDP holepunching. Since it was working with the official PS App I thought the issue could be related to Chiaki. Do you think I have to manually configure my PS5 and router to forward the ports?

@streetpea
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@Hooandee are you hot spotting off the same phone that works with 5g with the official app on your Steam Deck?

@Hooandee
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Yes @streetpea! Is an iPhone 15. I've also tried with a Samsung S24 (both using Chiaki and the official App) and only connects with the mobile app.

@streetpea
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@Hooandee then it is most likely that the official app is sending some requests that are different in your network than what I’m getting in my network. Unfortunately I can’t reproduce bc with the update to the latest appimage posted it works on all networks I have available to me. If you or anyone else reading this with a similar problem would like to help me to reverse engineer what is slightly different about your network you can message me on Reddit https://www.reddit.com/u/Street_Pea_6693/s/r9OAL7dJiH or discord https://discord.gg/ZA4WraJa

@Hooandee
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Thanks for caring @streetpea! You are doing an amazing job 💖

If I find some free time will reach you to see if we can check the requests!

@streetpea
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@Hooandee can you try this build and see if it fares any better https://github.com/streetpea/chiaki4deck/actions/runs/9137648452/artifacts/1515429913 … if not please post another log to see if it made any progress.

@Somnam23
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Hi guys! Same problem here, also that builds you posted are 404. ;( nevertheless - great job man! :)

@streetpea
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streetpea commented May 18, 2024

@Somnam23 the builds expire after 24 hours but this one should work still https://github.com/streetpea/chiaki4deck/actions/runs/9149825755/artifacts/1517390083
(also you need to be signed in to GitHub on the device you are downloading with) … please post a log with your issue so I can see what’s going wrong for you if the build doesn’t work.

@Makki386
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Hello, I'm facing the same issue on Widows 11 OS. I'm trying to use chiaki4deck windows version on ROG Ally but every time i try to connect to my PS5 through the PSN net work its start and then give me error connection failed.
Screenshot 2024-05-18 232309

@streetpea
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@Makki386 there is a new release available that supports more network types, maybe it fixes your issue. Windows build is here: https://github.com/streetpea/chiaki4deck/releases/download/v1.7.1/Chiaki4deck-win_x64-MSYS2-Release.zip

@streetpea
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streetpea commented May 27, 2024

@L0WR1D3Rz @Somnam23 v1.7.1 just released which supports more network types. Please try the updated flatpak and post an updated log if it still fails to connect.

@L0WR1D3Rz
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L0WR1D3Rz commented May 27, 2024

Hi I tried it with my shitty mobile network and I confirm it works. I have one last question
While it works if I open it from desktop mode and then click on the console icon saying connect to ps5 via psn, when I use my shortcut on game mode, which I had set up with a script to automatically turn on the ps5 and login quite a while ago, without seeing at all chiaki4deck interface, it doesn't work. Must I change anything in that script? I think I used this script of yours when I set it up initially

https://streetpea.github.io/chiaki4deck/setup/automation/

@streetpea
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streetpea commented May 27, 2024

@L0WR1D3Rz have you tried using the auto connect feature in the Chiaki4deck settings (in the consoles tab) instead of the old automation script? This supports the new remote connection via psn out of the box (it will fallback to remote connection via psn if the console isn’t discovered).

@L0WR1D3Rz
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L0WR1D3Rz commented May 28, 2024 via email

@streetpea
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streetpea commented May 28, 2024

You can just create a new Steam shortcut via the Chiaki4deck menu (there is an add Steam shortcut button) and delete the old Steam shortcut using the automation script (go to the shortcut and go to the settings and then go to Manage and then remove non-Steam game from your library)

@L0WR1D3Rz
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L0WR1D3Rz commented May 28, 2024

Ok so I did it. However today again it doesn't manage to connect with my 4G+ mobile connection. Establishing connection with console over PSN and then an error saying "likely unsupported network type". Even if I click on console through the app's menu. Sometimes it says Console linked and fails afterwards.

@streetpea
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@L0WR1D3Rz this is the same network it was working with before? Does the official remote play app work using the same data connection (not wifi)?

@L0WR1D3Rz
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Yeah, i just tried with phone on 4G+ and it connected immediately. It's the same phone I share hotspot with the steam deck to try.

@streetpea
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@L0WR1D3Rz Can you post an updated log of the failure with Chiaki4deck?

@streetpea
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streetpea commented May 28, 2024

@L0WR1D3Rz it is likely that what is happening is it's falling to the case of port prediction behind symmetric NAT which can work but is not successful 100% of the time. I made a new build that should improve the port prediction (by opening the port immediately after prediction). Can you try this build and post a log if it is still unsuccessful.
Since you have problems with app images, please use this flatpak dev build
To use this build follow these instructions.

  1. Download the attached file io.github.streetpea.Chiaki4deck-psn.txt
  2. Rename the file to io.github.streetpea.Chiaki4deck-psn.flatpakref
  3. Install the flatpak with: flatpak install --user -y ~/Downloads/io.github.streetpea.Chiaki4deck-psn.flatpakref replacing the ~/Downloads/io.github.streetpea.Chiaki4deck-psn.flatpakref with the path to the flatpakref file you created
  4. Open the newly installed dev flatpak either via the menu or with flatpak run io.github.streetpea.Chiaki4deck-psn
  5. Close the flatpak
  6. Copy over the settings from the main flatpak with: cp ~/.var/app/io.github.streetpea.Chiaki4deck/config/Chiaki/Chiaki.conf ~/.var/app/io.github.streetpea.Chiaki4deck-psn/config/Chiaki/Chiaki.conf
  7. Launch the app again and use

Note: you can disregard error messages that say try again as this just means the ps console was not ready for the connection yet and has nothing to do with Chiaki4deck. Usually this happens when you start a connection quickly after closing one so the ps doesn’t have time to properly terminate the previous session.

@Makki386
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@streetpea Thank you for your reply, I have installed the new version and tried it, now it connects once in every 10 trys. also it gets disconnected in less than 2 minutes and even though my network speed is good chaiki4deck always gets less than 1 mb.

@streetpea
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streetpea commented May 29, 2024

@Makki386 I'll make a windows build of the updated branch for you and see if that helps.

@streetpea
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streetpea commented May 29, 2024

@Makki386 can you try this Windows build: https://drive.proton.me/urls/B7VXK9Q56R#LK6doFXvNSB8 and see if it fixes your issue

Note: you can disregard error messages that say try again as this just means the ps console was not ready for the connection yet and has nothing to do with Chiaki4deck. Usually this happens when you start a connection quickly after closing one so the ps doesn’t have time to properly terminate the previous session.

@Makki386
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@streetpea Sure, I will test it and confirm

@streetpea
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@Makki386 @L0WR1D3Rz it would be extremely helpful if you could use this hotspot or whatever remote network you’re trying with a pc and the official remote play app and use the free trial of this app https://www.httpdebugger.com/ to capture a session of the http traffic when using remote play via the cellular network as well as a wireshark capture of the same session https://www.wireshark.org/ and email these to me at streetpea@proton.me This will enable me to reverse engineer what the official app is doing to make sure there isn’t something more I could do to improve connection success with your network type.

@L0WR1D3Rz
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L0WR1D3Rz commented Jun 3, 2024

Hi @streetpea . I just sent you an email with 2 screengrabs as requested though I'm not sure if I did it correctly. If that isn't what you required, please be very prescriptive step by step how to obtain what you need with httpdebugger/wireshark. Please note, official app on PC works perfectly fine with my mobile network.

@streetpea
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streetpea commented Jun 3, 2024

@L0WR1D3Rz follow these steps

Before running remote play
Wireshark:

  1. Open it
  2. double click wifi in the picture you emailed me (the Home Screen when the app opens)
  3. Leave it open

Http debugger

  1. Open it
  2. leave it open

Start the official remote play app on windows using the same WiFi/cellular connection that you’re using for Chiaki4deck for the remote connection via psn and connect remotely. Once the stream begins, (you see the ps home menu or game for example) close the remote play application.

Then go to wireshark

  1. Click capture (in the top menu bar) and then select stop.
  2. Go to File (in the top menu bar) and then select save
  3. Save to location of your choosing
  4. Close wireshark

Then go to http debugger
1.click file then save session
2. Save to location of your choosing

Then upload both saved files (one .pcap from wireshark and one .xml from http debugger) to me at streetpea@proton.me

@streetpea
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streetpea commented Jun 3, 2024

Also @L0WR1D3Rz did you get a chance to try the new flatpak (the one with instructions here: #332 (comment) (it should still say 1.7.1 but is updated to include some changes that should help with port prediction). If you already installed it prior just update to the latest version with flatpak update io.github.streetpea.Chiaki4deck-psn

@L0WR1D3Rz
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L0WR1D3Rz commented Jun 3, 2024 via email

@streetpea
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@L0WR1D3Rz does it work consistently. If so can you post a log of it working? It doesn't need to be verbose.

@streetpea streetpea linked a pull request Jun 7, 2024 that will close this issue
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7 participants