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The color of the notes are synchronized, but the notes do not appear in the color shortcut on the side on other devices. They only appear in this shortcut on the device itself. #486

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streetwriters bot opened this issue Apr 8, 2022 · 5 comments

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@streetwriters
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streetwriters bot commented Apr 8, 2022

The color of the notes are synchronized, but the notes do not appear in the color shortcut on the side on other devices. They only appear in this shortcut on the device itself.

Device information:
App version: 1.8.6-20bdaa99-web
OS: Windows 10 64-bit
Browser: Chrome 100.0.4896.75
Pro: true

@jordanhandy
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I can confirm this also happens to me on Notesnook Android v1.8.7 running Android 12, if that is useful information.
I am also a Pro member

@thecodrr
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I am fixing this ASAP. thank you for reporting.

@thecodrr
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I can't reproduce this. Can you tell me the exact steps you are performing?

@jordanhandy
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jordanhandy commented Apr 13, 2022

I can't reproduce this. Can you tell me the exact steps you are performing?

Here's what I remember

  1. Create note in Notesnook MacOS app (3 separate notes)
  2. After creation, assign each note to the Purple color category (by right clicking on each note separately in All Notes list)
  3. On Android device, force a sync. No sync errors observed
  4. Checking Purple category on Android device, only 1/3 notes exist in category.
  5. The other 2/3 notes appear with a Purple title in the UI, but don't actually show up in the Purple category

I can fix this by changing the color category on one of the "missing" notes to some other color, then switching back to my desired color and syncing again

Hope that helps

@thecodrr
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Okay, I was able to reproduce this using your steps. Thank you!

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