PROD Feedback: Google pay is broken - error is displayed [OR_BIBED_07]

[Pavlo-eleks]

Describe the bug
User was unable to pay through Google Pay but was able to work around it by adding a card manually.

To Reproduce
Steps to reproduce the behavior:

1. Choose product
2. Click on "Google pay"
3. See error

Expected behavior
The payment should be successful, the user follows the flow.

Screenshots

Smartphone (please complete the following information):

• Device: Redmi Note 8 pro
• OS: Android 10
• Adyen version 4.4.0

Additional context
Hi guys, I saw #730 and #1079 discussions, but unfortunately all the advice that was given there did not help me. If I use the environment locally, then everything works, but on the application installed from Google Play, such a problem occurs. App signed as production release (used distribution private key). App ID registered in google play console, app is approved in Google Pay Console. What is still strange - at first the purchases worked correctly, they just broke after a while.

[atmko]

We have this same Google Pay error prompt but with the Stripe Android library. Our Google Pay request for Production was approved by Google. We've also enabled Google Pay for our Production environment via the Stripe console. Any help would be appreciated.

[Pavlo-eleks]

I also have logs, take a look:

Date,Host,Service,Message
"2022-08-31T14:21:59.903Z","""aks-default-34263944-vmss000002-attable-prod-k8s""","""controller""","2022/08/31 14:21:59 [error] 4332#4332: *125799147 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.138, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.8.4:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T13:56:23.378Z","""aks-default-34263944-vmss000002-attable-prod-k8s""","""controller""","2022/08/31 13:56:23 [error] 4332#4332: *125768808 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.135, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.8.4:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T13:54:26.174Z","""aks-default-34263944-vmss000002-attable-prod-k8s""","""controller""","2022/08/31 13:54:25 [error] 4331#4331: *125766458 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.136, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.9.5:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T13:49:40.852Z","""aks-default-34263944-vmss000002-attable-prod-k8s""","""controller""","2022/08/31 13:49:39 [error] 4331#4331: *125760688 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.141, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.9.5:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T13:47:47.531Z","""aks-default-34263944-vmss000002-attable-prod-k8s""","""controller""","2022/08/31 13:47:47 [error] 4332#4332: *125758414 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.143, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.8.4:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T13:46:53.617Z","""aks-default-34263944-vmss000001-attable-prod-k8s""","""controller""","2022/08/31 13:46:53 [error] 4416#4416: *125769562 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.141, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.3.6:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T13:00:33.311Z","""aks-default-34263944-vmss000002-attable-prod-k8s""","""controller""","2022/08/31 13:00:32 [error] 4331#4331: *125703598 connect() failed (111: Connection refused) while connecting to upstream, client: 10.244.0.1, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.35.196:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T12:28:22.376Z","""aks-default-34263944-vmss000002-attable-prod-k8s""","""controller""","2022/08/31 12:28:21 [error] 4331#4331: *125664596 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.138, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.9.5:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T12:22:20.843Z","""aks-default-34263944-vmss000002-attable-prod-k8s""","""controller""","2022/08/31 12:22:20 [error] 4332#4332: *125657301 connect() failed (111: Connection refused) while connecting to upstream, client: 10.75.81.139, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.13.151:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T11:56:02.739Z","""aks-default-34263944-vmss000002-attable-prod-k8s""","""controller""","2022/08/31 11:56:01 [error] 4331#4331: *125624552 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.136, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.9.5:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T11:28:40.583Z","""aks-default-34263944-vmss000001-attable-prod-k8s""","""controller""","2022/08/31 11:28:40 [error] 4416#4416: *125602823 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.139, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.5.4:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T11:27:22.805Z","""aks-default-34263944-vmss000002-attable-prod-k8s""","""controller""","2022/08/31 11:27:22 [error] 4332#4332: *125589636 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.139, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.6.11:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T11:20:15.459Z","""aks-default-34263944-vmss000001-attable-prod-k8s""","""controller""","2022/08/31 11:20:15 [error] 4416#4416: *125592126 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.134, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.5.4:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T11:15:28.044Z","""aks-default-34263944-vmss000001-attable-prod-k8s""","""controller""","2022/08/31 11:15:27 [error] 4417#4417: *125586189 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.132, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.5.4:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T11:15:25.611Z","""aks-default-34263944-vmss000002-attable-prod-k8s""","""controller""","2022/08/31 11:15:25 [error] 4331#4331: *125574771 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.138, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.35.103:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T11:09:02.259Z","""aks-default-34263944-vmss000001-attable-prod-k8s""","""controller""","2022/08/31 11:09:01 [error] 4416#4416: *125578106 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.143, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.7.250:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T11:05:25.369Z","""aks-default-34263944-vmss000002-attable-prod-k8s""","""controller""","2022/08/31 11:05:24 [error] 4332#4332: *125562290 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.244.0.1, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.4.55:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T10:29:36.024Z","""aks-default-34263944-vmss000001-attable-prod-k8s""","""controller""","2022/08/31 10:29:35 [error] 4416#4416: *125530351 connect() failed (111: Connection refused) while connecting to upstream, client: 10.75.81.132, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.13.144:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T10:29:33.021Z","""aks-default-34263944-vmss000001-attable-prod-k8s""","""controller""","2022/08/31 10:29:32 [error] 4416#4416: *125530272 connect() failed (111: Connection refused) while connecting to upstream, client: 10.75.81.134, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.35.182:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T10:27:24.355Z","""aks-default-34263944-vmss000002-attable-prod-k8s""","""controller""","2022/08/31 10:27:24 [error] 4331#4331: *125516739 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.138, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.13.143:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T10:20:27.208Z","""aks-default-34263944-vmss000001-attable-prod-k8s""","""controller""","2022/08/31 10:20:26 [error] 4416#4416: *125519330 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.132, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.7.250:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T10:01:42.754Z","""aks-default-34263944-vmss000002-attable-prod-k8s""","""controller""","2022/08/31 10:01:42 [error] 4332#4332: *125487061 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.132, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.7.184:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T09:48:35.750Z","""aks-default-34263944-vmss000001-attable-prod-k8s""","""controller""","2022/08/31 09:48:35 [error] 4417#4417: *125481801 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.244.2.1, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.13.143:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T09:28:42.359Z","""aks-default-34263944-vmss000002-attable-prod-k8s""","""controller""","2022/08/31 09:28:42 [error] 4332#4332: *125447721 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.135, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.7.249:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T09:28:37.355Z","""aks-default-34263944-vmss000002-attable-prod-k8s""","""controller""","2022/08/31 09:28:36 [error] 4331#4331: *125447627 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.133, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.7.249:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T09:17:22.195Z","""aks-default-34263944-vmss000002-attable-prod-k8s""","""controller""","2022/08/31 09:17:22 [error] 4331#4331: *125434060 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.132, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.4.55:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T09:08:10.763Z","""aks-default-34263944-vmss000001-attable-prod-k8s""","""controller""","2022/08/31 09:08:10 [error] 4417#4417: *125433709 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.134, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.7.184:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T09:05:34.568Z","""aks-default-34263944-vmss000001-attable-prod-k8s""","""controller""","2022/08/31 09:05:33 [error] 4417#4417: *125430728 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.132, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.7.184:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T08:40:53.435Z","""aks-default-34263944-vmss000001-attable-prod-k8s""","""controller""","2022/08/31 08:40:53 [error] 4417#4417: *125402211 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.132, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.4.55:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T08:29:59.749Z","""aks-default-34263944-vmss000002-attable-prod-k8s""","""controller""","2022/08/31 08:29:59 [error] 4332#4332: *125378203 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.135, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.7.184:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T08:23:33.011Z","""aks-default-34263944-vmss000001-attable-prod-k8s""","""controller""","2022/08/31 08:23:32 [error] 4417#4417: *125380980 connect() failed (111: Connection refused) while connecting to upstream, client: 10.244.2.1, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.7.241:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T08:18:20.656Z","""aks-default-34263944-vmss000002-attable-prod-k8s""","""controller""","2022/08/31 08:18:20 [error] 4331#4331: *125363656 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.244.0.1, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.35.103:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T08:10:53.462Z","""aks-default-34263944-vmss000001-attable-prod-k8s""","""controller""","2022/08/31 08:10:52 [error] 4416#4416: *125365304 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.135, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.4.55:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T08:04:36.038Z","""aks-default-34263944-vmss000001-attable-prod-k8s""","""controller""","2022/08/31 08:04:35 [error] 4416#4416: *125357677 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.134, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.4.55:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T07:38:52.836Z","""aks-default-34263944-vmss000002-attable-prod-k8s""","""controller""","2022/08/31 07:38:52 [error] 4332#4332: *125315358 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.132, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.4.55:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-31T06:57:45.135Z","""aks-default-34263944-vmss000001-attable-prod-k8s""","""controller""","2022/08/31 06:57:44 [error] 4417#4417: *125275748 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 10.75.81.136, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.7.184:3000/webhooks/adyen"", host: ""api.grabngoo.com"""
"2022-08-30T21:46:39.094Z","""aks-default-34263944-vmss000001-attable-prod-k8s""","""controller""","2022/08/30 21:46:38 [error] 4417#4417: *124840917 upstream prematurely closed connection while reading response header from upstream, client: 10.75.81.136, server: api.grabngoo.com, request: ""POST /webhooks/adyen HTTP/1.1"", upstream: ""http://10.244.4.55:3000/webhooks/adyen"", host: ""api.grabngoo.com"""

[charliecruzan-stripe]

duplicate of #1112