Version 5.3.0

Lang/en/conditions.php

@@ -113,4 +113,9 @@
      */
     "user_email_verified"               => "User email verified",
     "ticket_has_followup"               => "Ticket has follow up",
+
+    /*
+     * 5.3.0
+     */
+    "user_registered"                   => "User registered",
 );

Lang/en/core.php

@@ -173,7 +173,6 @@
     "schedule_task_cron"        => "Cron Job",
     "schedule_task_3"           => "Create a cron job similar to the example provided below on your server for the scheduled tasks to run automatically.",
     "ticket_channel_desc"       => "Ticket Channels are methods for creating tickets. They can be easily extended to include your own channels, for example tickets opened via Instagram.",
-    "ticket_channel_2"          => "We provide a number of default channels. You may wish to activate and configure the Facebook and Twitter channels to collect tickets generated via social media.",
     "user_desc"                 => "Users who interact with your system are displayed here. You can add, edit, and delete users as appropriate.",
     "organisation_desc"         => "Users can be assigned to organisations enabling them access to tickets opened by other users within their organisation.",
     "operator_desc"             => "Other members of staff can be added as operators here, along with managing which departments they are assigned to.",
@@ -661,4 +660,10 @@
     "data"                      => "Data",
     "failed_background_jobs"    => "One or more <a target='_blank' href=':link'>background jobs</a> have failed and require manual attention.",
 
+    /*
+     * 5.3.0
+     */
+    "ticket_channel_2"          => "We provide a number of default channels, additional channels and other add-ons can be installed from the Add-ons Marketplace.",
+    "incoming_duplicate"        => "Incoming (Duplicate)",
+
 );

Lang/en/installer.php

@@ -199,4 +199,9 @@
     "post_install"              => "For the system to function properly, a cron job must be set-up. Please read our <a href='https://docs.supportpal.com/current/Administration'>documentation</a> for details on this and other recommend actions to improve functionality and security.",
     "help_allowed_methods"      => "Your web server must permit all of the below HTTP methods. Please check our <a href='https://docs.supportpal.com/current/System+Requirements#WebServer' target='_blank'>New Installation</a> documentation for more information.",
 
+    /*
+     * 5.3.0
+     */
+    "check_file_permissions"    => "Checking file permissions...",
+
 );

Lang/en/integrations.php

@@ -49,7 +49,11 @@
     "twilio_verify_sid"                => "Verification SID",
 
     "twitter_api_key_secret"           => "API Key Secret",
-    "twitter_documentation"            => "Please read over our documentation for setting up <a href=':link'>Twitter</a>.",
-    "twitter_redirect_url"             => "The following URL <strong>must</strong> be entered for the Twitter App 'Callback URL':",
+
+    /*
+     * 5.3.0
+     */
+    "twitter_documentation"            => "Please read over our documentation for setting up <a href=':link'>X</a>.",
+    "twitter_redirect_url"             => "The following URL <strong>must</strong> be entered for the X App 'Callback URL':",
 
 );

Lang/en/log.php

@@ -254,4 +254,10 @@
     "background_job_deleted"            => "Deleted background job :rel.",
     "background_job_retried"            => "Retried background job :rel.",
 
+    /*
+     * 5.3.0
+     */
+    "operator_password_set"             => "Set a password for their account.",
+    "password_reset_sent"               => "Reset password link sent to :rel.",
+
 );

Lang/en/selfservice.php

@@ -151,5 +151,11 @@
     "type_protected_desc"       => "Toggle to only show content in this type to logged in users.",
     "article_feedback"          => "Article Feedback",
     "frontend_icon_desc"        => "Select a <a href='https://fontawesome.com/icons' target='_blank'>FontAwesome</a> regular icon to display on the frontend for your type, you can also search for a custom icon not included in the list (starting with 'fa-').",
+    "comment_deleted"           => "Comment deleted",
+
+    /*
+     * 5.3.0
+     */
+    "in_reply_to"               => "in reply to",
 
 );

Lang/en/ticket.php

@@ -566,4 +566,11 @@
      */
     "block_user_desc"           => "The user will be unable to open any further tickets, and the ticket moved to the trash.",
 
+    /*
+     * 5.3.0
+     */
+    "reject_duplicate_emails"   => "Reject Duplicate Emails",
+    "reject_duplicate_emails_desc" => "Stop emails being imported more than once, detected based on the Message-ID header.",
+    "duplicate_email_detected"  => "Duplicate email that has already been imported.",
+
 );

Lang/en/user.php

@@ -377,4 +377,13 @@
      */
     "display_notifications_desc"    => "The system will notify you when new tickets or user replies are created, or when you are mentioned by another operator. You can choose between desktop notifications or in-browser notifications, or disabling it completely.",
 
+    /*
+     * 5.3.0
+     */
+    "email_verified"                => "Email Verified",
+    "registered_desc"               => "If the user has a password set and is able to login to the frontend.",
+    "new_operator_account_desc"     => "You can send a verification email to let the operator set up their own account or toggle to set a password for them below.",
+    "operator_set_password_desc"    => "Please enter a password below to finish setting up your operator account.",
+    "password_set_success"          => "Password set successfully!",
+
 );