We provide novel datasets for Twitter churn detection in German, as well as labeled chatbot conversation for both German and English.
German Churn Intent Dataset (c) by Swisscom Switzerland
Contact: Claudiu Musat claudiu.musat@swisscom.com
Please use the following citation: Abbet, C., & M’hamdi, M. & Giannakopoulos, A., & West, R., & Hossmann A., &, Baeriswyl, M., & Musat, C. (2018). Churn intent detection in multilingual chatbot conversations and social media. In Proceedings of the 22nd Conference on Computational Natural Language Learning (CoNLL 2018)
German Churn Intent Dataset is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
You should have received a copy of the license along with this work. If not, see http://creativecommons.org/licenses/by-sa/3.0/.