Recover backup

[joaochris]

I set up someone else's account and already gave them access. But it does not appear to recover backup. Is it the same or do I need to do some more steps?

(In this case, I already filled in all the data for parts and so on, in one account. And I want someone else to be able to recover the backup to continue from that data.)

[rhahao]

Hello @joaochris, thanks for reaching out! When you give access to that person, have you assigned as well the View Meeting Schedule role? If a person is already the Life and Ministry Meeting Overseer or Assistant, the View Meeting Schedule is not needed anymore. For now, these roles when mixed will cancel each other out.

[joaochris]

Got it, but is it possible to recover a backup created in the main account (in the account created with the congregation?) in another account with the assigned privileges?

[rhahao]

Yes, that's exactly how it works. The backup is saved for a congregation. So anyone with the correct role should be able to restore it.

[joaochris]

Now it's all buggy lol 😂
Only this appears on both accounts.
I lost functions.

[rhahao]

😊I see your account was assigned the View Meeting Schedule role. As I explained above, this cancels out the features you receive as Life and Ministry Meeting Overseer. If you no longer see the Manage role page, I can update your role back to normal.

[joaochris]

I understand. I ended up selecting the wrong one. If you can restore I appreciate it!

[rhahao]

@joaochris: the role was updated. You can reload CPE now. Hope it will work as before after that.

[joaochris]

Now it worked for two accounts, and I managed to understand. Thanks :)